Hai Ngo
Hai Ngo at Lithia Hyundai of Reno

Hai Ngo

Service Techician

Lithia Hyundai of Reno

2620 Kietzke Lane
Reno, NV 89502

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4.7
45 Reviews
4.7

45 Reviews

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45 Reviews of Hai Ngo

March 19, 2026

Dealership Rating
Employee Rating

I brought in my suv for an oil change. The mechanic name Cuong Ngo was the random mechanic i had for this service. He did a thorough detailed inspection and pointed out all the issues and More

by THANHDIEP775
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Lance Smith, Cuong Ngo

Mar 20, 2026

Lithia Hyundai of Reno responded

We’re happy you had such a great experience with Cuong! It was a pleasure servicing your SUV, and we hope you visit us again for all your future auto needs! -Lithia Hyundai of Reno

February 19, 2026

Dealership Rating
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We are always satisfied with our service we receive, everyone is very pleasant, easy to deal with, and very accommodating with our needs. Thank you. More

by Kdm5638
Service Price Transparency
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Recommend Dealer
Yes
Feb 20, 2026

Lithia Hyundai of Reno responded

We are always satisfied with your feedback! It's wonderful to hear that our team is always accommodating and pleasant to work with. Thank you for choosing Lithia Hyundai of Reno!

December 16, 2025

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Nice people the do a good job, sales personal and customer service an mecánic are very profesional More

by VAZQUEZFLORESDAVID
Service Price Transparency
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Recommend Dealer
Yes
Dec 16, 2025

Lithia Hyundai of Reno responded

We are more than glad to know that our team here at Lithia Hyundai of Reno provides you with professional service and nice interactions during your visits. Thank you for your business and for taking the time to share this feedback with us. See you next time!

November 07, 2025

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I am always treated very well and promptly served when I do need something. Thank you service team. More

by TRENACERDA
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Recommend Dealer
Yes
Nov 10, 2025

Lithia Hyundai of Reno responded

Thank you for the five stars! We’re happy to hear you’re always treated well and receive prompt service. We appreciate your support!

November 01, 2025

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Took care of the recall I had no problem. Waiting area could do with outlets for laptops or phones however;). The coffee machine is greatly appreciated. More

by JWOSBORN
Service Price Transparency
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Recommend Dealer
Yes
Nov 03, 2025

Lithia Hyundai of Reno responded

Thank you for choosing Lithia Hyundai of Reno! We’re glad your recall service went smoothly, and we appreciate your feedback about the waiting area. We'll keep that in mind. See you next time!

October 22, 2025

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Employee Rating

Heather was very helpful and answered my concerns with my car. She is very efficient in what she does Lithia Hyundai is going to my go to for my next vehicle More

by KCHALLSTROM
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Recommend Dealer
Yes
Oct 27, 2025

Lithia Hyundai of Reno responded

It's awesome to hear Heather provided such helpful service at Lithia Hyundai of Reno. We are grateful for your business and look forward to helping you again in the future! Safe travels!

August 07, 2025

Dealership Rating
Employee Rating

This dealership is clean and tidy. The service crew is awesome. Heather was informative, kind and helpful. She helped me on my lats visit. More

by aniebug11
Service Price Transparency
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Recommend Dealer
Yes
Aug 08, 2025

Lithia Hyundai of Reno responded

We appreciate you sharing your 5-star experience here at Lithia Hyundai of Reno! We're glad to hear Heather and our team provided you with professional and attentive service during your last visit. We appreciate your feedback and look forward to assisting you again with any future needs. Until next time!

May 20, 2025

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They were friendly and courteous. They kept the appointment time, worked quickly even though I was there for a factory recall and would not be paying. More

by Timothy
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Recommend Dealer
Yes
May 20, 2025

Lithia Hyundai of Reno responded

Timothy, we're glad to hear that our team at Lithia Hyundai of Reno provided you with friendly and efficient service. Thank you for sharing your experience!

March 23, 2025

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Fast. No hassle service that did what they said they would do. What else can you ask for? Thanks guys! More

by Allen
Service Price Transparency
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Recommend Dealer
Yes
Mar 24, 2025

Lithia Hyundai of Reno responded

Allen, we're delighted to hear that you had a hassle-free experience with us at Lithia Hyundai of Reno. Thank you for your kind words and support!

January 21, 2025

Dealership Rating
Employee Rating

They installed the hitch and everything was fine. They worked with me on the wiring harness. There were recalls on the old harness. They worked with me on getting the right one ordered. More

by DKONERSMAN
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Recommend Dealer
Yes
Jan 23, 2025

Lithia Hyundai of Reno responded

DKONERSMAN, I apologize for the inconvenience regarding the wiring harness. It's understandable to be disappointed when expectations aren't met. Please reach out so we can discuss this further and find a solution that works for you. Thank you, Scott Robert - Customer Relations Manager - 775-682-3352 - srobert@lithia.com

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