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Bryan Mazariegos
Bryan Mazariegos at Lithia Hyundai of Reno
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Bryan Mazariegos

Service Technician

Lithia Hyundai of Reno

2620 Kietzke Lane
Reno, NV 89502

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4.8
39 Reviews
4.8

39 Reviews

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39 Reviews of Bryan Mazariegos

April 18, 2024

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Employee Rating

They overcharge for services. Even if you're still covered under the warranty they find a way to manipulate More

by Kiaayobain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lance Smith, Cuong Ngo, Donald Ostrom, Everett Clunie, Hai Ngo, Jeremy Olsen, Matt Franceschini, Drea McGiffin

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Apr 18, 2024

Lithia Hyundai of Reno responded

Kiaayobain, I'm sorry you feel as though The Service Team didn't go to bat for you with your warranty company. The dealership is not the final arbiter of what is covered and what is not covered, all we do is diagnose the problem and relay the facts to the warranty company, the decision is entirely theirs. That said, it's always our hope the issue you're experiencing is a covered repair. We don't want you to have to come out of pocket to fix your car, especially if it's still under warranty. I don't know if your advisor offered to submit the claim to Hyundai for "Good Will" coverage, but if you would like to discuss it I can be reached at 775-682-3352 or SRobert@Lithia.com. Respectfully yours, SCOTT ROBERT |CUSTOMER RELATIONS MANAGER |LITHIA HYUNDAI OF RENO Phone: [775] 682-3352 | Fax: [775] 823-5514 | Email: SRobert@Lithia.com  Address: 2620 Kietzke Lane Reno Nevada 89502

November 08, 2023

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Super friendly and everyone in there was very helpful and they reevaluated my car and told me I was going to hit the road More

by KARSON43MELVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Mazzone, Donald Ostrom, Jeremy Olsen, Chantel Kaminskaya, Drea McGiffin , Ryan "RJ" Bush, Hannah Choquette, Maegan Minetto, Bryan Ogg

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Nov 09, 2023

Lithia Hyundai of Reno responded

Hi Karson! We're glad to know you found our team at Lithia Hyundai of Reno helpful and friendly. It's great that we could assist with your automotive needs before hitting the road. Safe travels!

September 11, 2023

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Dylan has a great dealership, and good employees, Lance is one of the best employees. Keep it up. More

by tpetersen056
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith, Cuong Ngo, Donald Ostrom, Everett Clunie, Hai Ngo, Jeremy Olsen, Matt Franceschini, Chantel Kaminskaya, Drea McGiffin

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Sep 12, 2023

Lithia Hyundai of Reno responded

Thanks for the kind words! The team works hard to make every visit a top-notch experience. See you next time at Lithia Hyundai of Reno!

Sep 14, 2023

tpetersen056 responded

Thanks

August 31, 2023

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Employee Rating

Got deal done in one afternoon. Follow up service has been good. All friendly staff. More

by GWPETERS
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Ogg, Dan Durham

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Sep 01, 2023

Lithia Hyundai of Reno responded

We love to hear it! Thanks for choosing Lithia Hyundai of Reno for your automotive needs and drive safe!

August 10, 2023

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Your dealership always took care of me. I’ve gotten two cars off your lot and I love both of them. More

by SHEILAHOOPER13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith, Cuong Ngo, Donald Ostrom, Everett Clunie, Hai Ngo, Jeremy Olsen, Matt Franceschini, Chantel Kaminskaya, Drea McGiffin

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Aug 12, 2023

Lithia Hyundai of Reno responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Hyundai of Reno.

July 27, 2023

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I TITUS, I Want to thank you for your help got me a car, now I can anywhere, may God bless you all. More

by TITUSTHOMAS592
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cuong Ngo, Donald Ostrom, Everett Clunie, Hai Ngo, Jeremy Olsen, Matt Franceschini, Otto Sandoval-Carpio, Chantel Kaminskaya, Drea McGiffin

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Jul 27, 2023

Lithia Hyundai of Reno responded

Thank you, Titus! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Hyundai of Reno, we look forward to having you as one of our valued customers for many more years to come!

July 01, 2023

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Employee Rating

Lance is a great service writer. Personable, goes above and beyond to take care of costumers needs More

by KANTHSAN80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith, Jeremy Olsen

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Jul 03, 2023

Lithia Hyundai of Reno responded

Thanks for the shout-out to Lance! We'll be sure to pass this along to him. The Lithia Hyundai of Reno team is always eager to help and, until next time, we wish you safe travels!

June 06, 2023

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Beautiful service. My new tires are so amazing and the dealership was super clean and was able to get a lot of work done! More

by VAUGHN6302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith, Donald Ostrom, Everett Clunie, Jeremy Olsen, Matt Franceschini, Chantel Kaminskaya, Drea McGiffin , Matt Ashton, Paydon Chambers

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Jun 07, 2023

Lithia Hyundai of Reno responded

We're glad to see you're satisfied! Thanks for choosing Lithia Hyundai of Reno for your automotive needs!

June 06, 2023

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I would never do business with the dealerships again for the way we were treated More

by JOHN237
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Everett Clunie, Matt Franceschini, Chantel Kaminskaya

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Jun 08, 2023

Lithia Hyundai of Reno responded

Hi John, I’m very sorry we didn’t live up to our five-star standards of service during your visit. Please reach out to me below when you have a chance to discuss this further, thank you. Andrea McGiffin Customer Relations Manager 775-682-3368 andreamcgiffin@lithia.com

April 14, 2023

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Employee Rating

Out standing and very communicative. The job gets done and I never have any issues More

by PAYDONC314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith, Cuong Ngo, Donald Ostrom, Everett Clunie, Hai Ngo, Jeremy Olsen, Matt Franceschini, Otto Sandoval-Carpio

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Apr 18, 2023

Lithia Hyundai of Reno responded

That's what we like to hear! Thanks for the five-star review and being a valued customer at Lithia Hyundai of Reno!

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