Hailey Owens
Hailey Owens at Norm Reeves Honda Superstore North Richland Hills
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Hailey Owens | Page 2

Salesperson

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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5.0
19 Reviews
5.0

19 Reviews

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19 Reviews of Hailey Owens

March 06, 2024

Dealership Rating
Employee Rating

Every one that we worked with was very nice and proficient. It was an easy and low pressure experience from day one. More

by lesliegary.stain
Recommend Dealer
Yes

Other Employees Tagged: Hailey Owens

Mar 07, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your feedback! We're delighted to hear that you had a positive experience with our team. We strive to provide a seamless and stress-free car buying experience for all our customers. If there's anything else we can assist you with, please don't hesitate to reach out.

March 06, 2024

Dealership Rating
Employee Rating

As expected, the finance department was an annoying experience. Just be strong and continue to say no if you do not want an extended warranty. They can be had for much cheaper elsewhere. The sales p More

by TxHockeyGal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jay Shelby, Mike Lee

Mar 07, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We're glad to hear you had a great experience with Hailey in sales! We apologize for any inconvenience you experienced in the finance department and appreciate your feedback. We'll work on improving that aspect of our service. Thank you for choosing us for your automotive needs!

February 24, 2024

Dealership Rating
Employee Rating

Very friendly and excellent service. Easy to work with and have very good communication on the process of buying or ordering a vehicle More

by lesliegary.stain
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Emmanuel Corpus

Feb 27, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with us. We strive to make the car-buying process as smooth and transparent as possible. Looking forward to assisting you again in the future!

January 14, 2024

Dealership Rating
Employee Rating

The service advisors are very professional and courteous. I have leased only Honda cars since 2010, and only from this dealership. I do not plan to go anywhere else! More

by misterzu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Kellar, Michael Wright

Jan 17, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Your 5-star rating means a lot to us! We're glad that we could provide you with excellent service. If you have any more feedback or if there's anything else we can do, feel free to reach out.

January 14, 2024

Dealership Rating
Employee Rating

The dealership provided an outstanding experience. They had a very knowledgeable staff to guide me through my purchase. I would highly recommend Norm Reeves dealership for your automotive needs. More

by Robert
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Lee

Jan 17, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate your 5-star rating! It's great to hear that you had a positive experience with our staff. If there's anything else we can do for you, please don't hesitate to let us know.

December 09, 2023

Dealership Rating
Employee Rating

Service rep, Tim Kellar, is great and the reason I keep coming back! Job is always done quickly and correctly. More

by Randytoombs
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tim Kellar, Elizabeth French

Dec 11, 2023

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for taking the time to share your positive experience with Tim Kellar! We're thrilled to have him on our team, and we look forward to providing you with excellent service on your future visits.

November 28, 2023

Dealership Rating
Employee Rating

I really enjoyed working with Hailey Owens. This is my 2nd vehicle to purchase with Hailey and it’s been wonderful both times. More

by Jr.higgins67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Vickers

Nov 28, 2023

Norm Reeves Honda Superstore North Richland Hills responded

Thanks for sharing your review with us! We're glad to hear that Hailey and the team helped create a 5-start experience during your time with us. Enjoy your new ride!

November 27, 2023

Dealership Rating
Employee Rating

They are always willing to work with me and help me get in what I want More

by jaimieannhamilton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Yvette Garza

Nov 28, 2023

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your 5-star experience with us. We're grateful for customers like you!

November 23, 2023

Dealership Rating
Employee Rating

I am very satisfied with this dealership. Both the Sales and Service Departments excel in customer service and satisfaction. The Service Department always comes through with accurate and prom More

by Rodney51
Recommend Dealer
Yes

Other Employees Tagged: Marie, Service Manager

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