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City Volkswagen of Chicago
Chicago, IL
4,227 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
June 18, 2026
I purchased my first VW yesterday (although all of my
family owns one). She was amazing! Very helpful, she knew the inventory and every question I asked about whatever vehicle I was interested in, she kn
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by stefseed
June 18, 2026
I love my vehicle, but I am very disappointed with my
experience purchasing a certified pre-owned vehicle from this dealership.
Since the purchase, communication has been consistently poor and my conce
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by montest92
June 17, 2026
As a first-time car buyer, I couldn’t have asked for a
better experience. David Alcaraz was patient, calm, and genuinely kind throughout the entire process. He took the time to answer all of my questions,
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by Nicki Russo
Employees Worked With
Dealership Inventory (283 Vehicles)
Photos & Amenities
- Authorized Accessories Store
- Authorized Parts Store
- Automated Car Wash
- Cable TV
- Customer Lounge Area
- Free Coffee
- Free Loaner Cars
- Free WiFi
- Instant Financing
- Shuttle Service
- Television
- Home Delivery
- Vending Machines
- Virtual Appointments
- Vehicle Sanitization
- Home Test Drives
