Haley McDonald
Haley McDonald at Mercedes-Benz of Columbus

Haley McDonald | Page 15

Service Manager

Mercedes-Benz of Columbus

7470 Veterans Parkway
Columbus, GA 31909

Contact Me
4.9
208 Reviews

Dealership Experience

4 yrs, 11 mos

Industry Experience

4 yrs, 11 mos

Languages Spoken

English English

4.9

208 Reviews

Write a Review

208 Reviews of Haley McDonald

March 11, 2024

Dealership Rating
Employee Rating

The best service experience and department I have ever used. Recommend and I will use again. The place was so clean, the staff friendly and helpful especially Haley McDonald and the entire experience far More

by Vera Scott
Service Price Transparency
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Recommend Dealer
Yes

March 06, 2024

Dealership Rating
Employee Rating

The service advisor, Haley, is awesome. She is very customer friendly kept me informed on the progress of my service. More

by BROCK_CHIQUITA
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

March 06, 2024

Dealership Rating
Employee Rating

Trusted people working for the company that are willing to give you the best choices for what would be best for your situation. More

by TJONES62
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lauren Farthing

March 05, 2024

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Employee Rating

They gave me good marks on my van and told me what to look for next. Coulldnt ask for more! More

by njpresley47
Service Price Transparency
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Recommend Dealer
Yes

March 02, 2024

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Thank you Lauren, for you continued professional, outstanding and selfless customer service. Thank you much. More

by lovely
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Recommend Dealer
Yes

February 20, 2024

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All around excellent customer service. Very friendly and knowledgeable team, always willing to answer questions and go the extra mile. They are a top-tier team and do excellent work, I rea More

by patrick.knox.706
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Lizzy Spitzmiller, Rachelle Pennington, Raul Navarro , Lauren Farthing

Feb 23, 2024

Mercedes-Benz of Columbus responded

Patrick.knox.706, thank you for your glowing review! We're delighted to hear that you experienced excellent customer service from our friendly and knowledgeable team. Your acknowledgment of their willingness to go the extra mile and their professionalism means a lot to us. We appreciate your trust in our Mercedes-Benz Service Department. If you have any further questions or need assistance, we're always here for you.

February 19, 2024

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Employee Rating

Very informative about what cost on my repairs would be thank you very much for your time and help More

by troyking931
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Feb 23, 2024

Mercedes-Benz of Columbus responded

Troyking931, we're pleased to hear that our team could provide you with the information you needed about the costs of your repairs. If you have any more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

February 15, 2024

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This is a great service department with friendly and courteous professional staff and service technicians. Ms Haley was very professional and helpful with questions about the findings on my vehicles ser More

by diverdocohio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lizzy Spitzmiller

Feb 23, 2024

Mercedes-Benz of Columbus responded

Diverdocohio, thank you for taking the time to share your positive experience with our service department! We're delighted to hear your kind words about our friendly and professional staff, including Ms. Haley. Your feedback is invaluable, and we appreciate your recognition of our commitment to top-notch service. If you have any further questions or need assistance, feel free to reach out. We look forward to serving you again.

February 09, 2024

Dealership Rating
Employee Rating

I enjoyed my experience, Haley was knowledgeable, professional and very helpful! I appreciate the quality service and quick delivery of my vehicle. Thank you again Haley! I will be bringing my vehicl More

by miapoonpalmer
Service Price Transparency
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Recommend Dealer
Yes
Feb 23, 2024

Mercedes-Benz of Columbus responded

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Feb 12, 2024

Mercedes-Benz of Columbus responded

Thank you, miapoonpalmer, for your glowing review! We're thrilled to hear that Haley provided you with knowledgeable, professional, and helpful service. We appreciate your trust in us and look forward to serving you for all your future vehicle needs. If you have any further questions or concerns, don't hesitate to reach out. Safe travels!

February 08, 2024

Dealership Rating
Employee Rating

Everyone was courteous and professional. The scheduling and service went smoothly. Thanks for the convenience of a service van. More

by maryannmarshall076
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 12, 2024

Mercedes-Benz of Columbus responded

We're glad to hear that your positive experience with our team was marked by courtesy and professionalism and that both scheduling and service were smooth. Thank you for your feedback, and please let us know if there's anything else we can do to assist you!

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