Haley McDonald | Page 14

My service adviser Haley was a great communicator, professional, knowledgeable and very informative about my car and keep me updated. professional, knowledgeable and very informative about my car and keep me updated. More

by ausbymitchell Verified Customer Verified Customer

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Came in with a flat tire and everything was fabulous! I left with a new tire very happy! I left with a new tire very happy! More

by CINDY.HAYNES Verified Customer Verified Customer

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Super friendly, very helpful and made me feel welcomed. This is the best Mercedes dealership I have been to in awhile. This is the best Mercedes dealership I have been to in awhile. More

by jb208567 Verified Customer Verified Customer

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Thank you for always being so nice and supportive and taking care of my car. The next time I come in I want to inquire about a wheel lock and new windshield wipers. taking care of my car. The next time I come in I want to inquire about a wheel lock and new windshield wipers. More

by Walter D Moore Verified Customer Verified Customer

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This is the best dealership the employees are always nice and respectful the atmosphere is always good and respectful the atmosphere is always good More

by coxtangela7 Verified Customer Verified Customer

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Warranty company advised me since Rachel started another claim instead of using the open claim that CarMax started for the same issue is the reason their not able to approve my claim since the new ticket sh claim instead of using the open claim that CarMax started for the same issue is the reason their not able to approve my claim since the new ticket showing I’m over my miles. More

by keiundrasmith9 Verified Customer Verified Customer

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Excellent customer service, the team stayed late to get our tire mounted. A positive end to a bad day with a blown tire. our tire mounted. A positive end to a bad day with a blown tire. More

by lgwagner Verified Customer Verified Customer

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I recently had to get my sunroof replaced at Mercedes-Benz of Columbus and I must say, I was thoroughly impressed. From start to finish, the entire experience was top-notch and exceeded my expec Mercedes-Benz of Columbus and I must say, I was thoroughly impressed. From start to finish, the entire experience was top-notch and exceeded my expectations. First and foremost, the staff at the service department were extremely friendly and welcoming. They greeted me with a smile and made me feel like a valued customer. They were also very knowledgeable and were able to answer all of my questions and concerns about my car. The waiting area was clean and comfortable, with complimentary waters available. The service department also had a shuttle service available for those who needed to leave their car for an extended period of time. I was pleasantly surprised by the speed and efficiency of the service. What impressed me the most was the honesty and transparency of the service department. They didn't try to upsell me on unnecessary services or repairs, which I have experienced at other dealerships. Instead, they were upfront about the cost and provided me with options to fit my budget. Overall, I highly recommend the service department at this car dealership. They provide exceptional customer service, have a knowledgeable and friendly staff, and offer efficient and honest service. I will definitely be returning for all of my future car maintenance needs. More

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Surprised at how small waiting area was and lack of seating for customers. Also time waiting was unacceptable considering appointment time. Very little inventory on pre-owned vehicle to consider. Mr. T seating for customers. Also time waiting was unacceptable considering appointment time. Very little inventory on pre-owned vehicle to consider. Mr. Tom was great. More

by cororep Verified Customer Verified Customer

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Great service Lauren did great very nice and very understanding. I was greeted very professionally I admire their hard work. understanding. I was greeted very professionally I admire their hard work. More

by jrjefferson35 Verified Customer Verified Customer

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