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Haley McDonald
Haley McDonald at Mercedes-Benz of Columbus

Haley McDonald | Page 21

Service Manager

Mercedes-Benz of Columbus

7470 Veterans Parkway
Columbus, GA 31909

Contact Me
4.9
213 Reviews

Dealership Experience

5 yrs

Industry Experience

5 yrs

Languages Spoken

English English

4.9

213 Reviews

Write a Review

213 Reviews of Haley McDonald

May 29, 2023

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Employee Rating

Very good job at a reasonable price, Thank you very much! I would recommend your service center to others. More

by John G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 29, 2023

Mercedes-Benz of Columbus responded

Thank you so much for your kind words! Please let us know what we can do to earn that 5th star. We look forward to working with you again in the future!

May 19, 2023

Dealership Rating
Employee Rating

THEY TOOK CARE OF ALL MY NEEDS WITHOUT ANY PROBLEM GOOD CUSTOMER IS A MUST AND THAS'S WHATI GOT. More

by RUTHOMAS60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lizzy Spitzmiller, Rachelle Pennington, Raul Navarro , RJ Campbell, Lauren Farthing

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May 19, 2023

Mercedes-Benz of Columbus responded

Thank you for choosing Mercedes-Benz of Columbus for your automotive needs! We are thrilled to hear that we were able to provide you with excellent customer service. Our team strives to ensure that every customer has a seamless and enjoyable experience with us. We appreciate your feedback and hope to see you again soon!

May 16, 2023

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Employee Rating

Awesome customer service! Everyone Very accommodating. Service finished earlier than expected. There is Nothing to improve on! More

by LBWTAYLOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 17, 2023

Mercedes-Benz of Columbus responded

Thank you for taking the time to leave us a review! We're thrilled to hear that you had a great experience with our team and that the service was completed earlier than expected. We appreciate your kind words and hope to see you again in the future!

May 13, 2023

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Employee Rating

Always working to make customers satisfied and happy. If I had an issue, they are going to do everything to make it right. I purchased my vehicle in 2015 from Mercedes Benz of Columbus. They have done al More

by LAKESHIATAYLOR.LT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nadie Martin, Lizzy Spitzmiller, Rachelle Pennington , RJ Campbell, Richard Joyner

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May 15, 2023

Mercedes-Benz of Columbus responded

Thank you, LAKESHIATAYLOR.LT, for taking the time to share your positive experience with Mercedes-Benz of Columbus. We are thrilled to hear that you have been satisfied with our customer service and that we have been able to assist with any issues you may have had. We appreciate your loyalty and look forward to continuing to service your vehicle in the future.

May 08, 2023

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Employee Rating

Service was quick and efficient. Service staff is always polite and professional. Haley provided updates in a timely manner. More

by aviaojack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 08, 2023

Mercedes-Benz of Columbus responded

Thank you for taking the time to leave us a review, aviaojack! We are thrilled to hear that our service staff provided you with quick and efficient service, and that Haley kept you informed throughout the process. We appreciate your business and hope to see you again soon.

May 04, 2023

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Employee Rating

I get great service every time. I Would Never go anywhere else. Always fast and dependable. More

by TJ0169GA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 04, 2023

Mercedes-Benz of Columbus responded

We appreciate your kind feedback TJ1069GA, and thank you for taking the time to leave us a review! Please do not hesitate to visit us again soon! Have a great day and thanks again.

May 03, 2023

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Employee Rating

I love this dealer. Service very nice good take care me. Thank you so much More

by GIAU1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lizzy Spitzmiller, Rachelle Pennington, Raul Navarro , RJ Campbell, Lauren Farthing

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May 03, 2023

Mercedes-Benz of Columbus responded

GIAU1010, that is so amazing to hear! Thank you so much for taking the time to share your feedback. It's great to know that we continue to provide our customers with great service! We look forward to assisting you with your next service!

April 11, 2023

Dealership Rating
Employee Rating

Great experience. Checked me in quickly and found me a ride home. Called with finish and car was ready. More

by bethdaffin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachelle Pennington , Tom(courtesy shuttle driver)

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Apr 11, 2023

Mercedes-Benz of Columbus responded

Bethdaffin, thank you for sharing! We're thrilled to hear that you had a great experience with us and that our team was able to assist you with checking in and finding a ride home. We're also glad to hear that we were able to communicate with you effectively throughout the process. If you have any further feedback or questions, please don't hesitate to reach out to us.

April 05, 2023

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Employee Rating

The service rep promptly took my information and turned in the service order. All I needed was a brake light replaced but they handled it with as much importance as a full service brake job. Great service, More

by TEJEDADAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 06, 2023

Mercedes-Benz of Columbus responded

Thank you for taking the time to leave a review, TEJEDADAN. We're glad to hear that our service team provided you with great service and that your brake light was replaced promptly. We strive to treat all of our customers with the same level of importance, regardless of the size of the job. We appreciate your business and hope to see you again in the future.

April 05, 2023

Dealership Rating
Employee Rating

The service department has Absolutely No integrity at all. If you aren’t knowledgeable of vehicles please take someone with you. The Sales Department is the best. More

by shemikapipkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rachelle Pennington , RJ Campbell

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Apr 06, 2023

Mercedes-Benz of Columbus responded

Dear shemikapipkin, Thank you for sharing your feedback with us. We apologize for any inconvenience you may have experienced while working with our service department. We appreciate your suggestion to bring someone knowledgeable about vehicles with you, as we understand that not everyone may be familiar with the service process. We are glad to hear that you had a positive experience with our sales department, and hope to have the opportunity to serve you again in the future. Best, Mercedes-Benz of Columbus

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