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Haley McDonald
Haley McDonald at Mercedes-Benz of Columbus

Haley McDonald | Page 20

Service Manager

Mercedes-Benz of Columbus

7470 Veterans Parkway
Columbus, GA 31909

Contact Me
4.9
213 Reviews

Dealership Experience

5 yrs

Industry Experience

5 yrs

Languages Spoken

English English

4.9

213 Reviews

Write a Review

213 Reviews of Haley McDonald

October 13, 2023

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Employee Rating

Haley was absolutely the best person that I have had the pleasure of dealing with. For her alone I would go back. So knowledgeable and customer focused. More

by larryvduff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 16, 2023

Mercedes-Benz of Columbus responded

Thank you so much for sharing, larryvduff! We appreciate your feedback and look forward to working with you again the future :)

October 07, 2023

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Employee Rating

Rachel Pennington was super nice and very attentive to my needs!!! I had a serious problem and she solved it easily. Mercedes-Benz of Columbus Georgia is my go to dealer because of the level of professionali More

by lalakerbaby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lizzy Spitzmiller, Rachelle Pennington, Raul Navarro , RJ Campbell, Lauren Farthing

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Oct 09, 2023

Mercedes-Benz of Columbus responded

Lalakerbaby, we couldn't ask for better feedback! We are delighted to hear that Rachelle was able to provide you with the level of service and professionalism that we are known for... and help solve your issue easily! Thank you for sharing, we will be sure to let our entire service team know! We look forward to your next visit!

October 05, 2023

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Employee Rating

Great facilities and friendly staff good place to take your vehicle and awesome for getting you to the right people on helping you gets your car fixed More

by 4rell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 09, 2023

Mercedes-Benz of Columbus responded

4rell, thank you for your sharing your feedback! We are always looking to improve and would love to earn all 5-stars. Please let us know what we can to improve at your next visit by giving Nadie Martin, Service Manager, a call at (706) 256-6100. We look forward to assisting you again in the future!

September 20, 2023

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Employee Rating

I am a first time Mercedes Benz owner and I was extremely pleased with my service experience - Haley is GREAT! More

by mgranville
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 21, 2023

Mercedes-Benz of Columbus responded

Mgranville, we cannot thank you enough for sharing your feedback about your Mercedes-Benz service experience with Haley! We are delighted to hear you were extremely pleased with your service and we look forward to continue serving your Mercedes-Benz needs for years to come. Congratulations on your Mercedes-Benz and please let us know if there is anything else we can do for you in the meantime :)

September 20, 2023

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Employee Rating

Awesome overall! Haley was a superstar I will definitely be back, communication was great, prompt and informative More

by mmccull767
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 21, 2023

Mercedes-Benz of Columbus responded

Wow, thank you so much for sharing your feedback about Haley, mmccull767! She is a true asset to our service team, and we are happy to hear your service experience was awesome! We look forward to working with you again in the future, and please don't hesitate to reach out anytime we can be of assistance!

September 18, 2023

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Employee Rating

Very clean, very welcoming and very polite. I stayed the entire time there for my service and it did not feel long at all. Enjoying a nice show on tv and amazing coffee. More

by ehairston12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachelle Pennington , Lauren Farthing

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Sep 21, 2023

Mercedes-Benz of Columbus responded

Ehairston12, thank you so much for taking the time to share about your service! We are happy to hear you were able to enjoy our customer lounge :) Please let us know if there is anything else we can do for you!

August 31, 2023

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Employee Rating

Thank you Lauren and thank you Liz for your excellent customer service extended to me. More

by Carolyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lizzy Spitzmiller, Rachelle Pennington , Lauren Farthing

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Aug 31, 2023

Mercedes-Benz of Columbus responded

Thank you, Carolyn! We appreciate you taking the time to share your feedback. We have passed on your review to both Lauren and Lizzy. We look forward to assisting you again in the future.

June 11, 2023

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Employee Rating

I've always been pleased over the years with the staff from sales to service More

by ATTORNEYSJACKSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 12, 2023

Mercedes-Benz of Columbus responded

Thank you so much, ATTORNEYSJACKSON! We are delighted to hear that you have had consistently positive experiences with our team at Mercedes-Benz of Columbus. It's our goal to ensure that every customer feels valued and receives exceptional service, so we're thrilled to know that we've met your expectations. We appreciate your loyalty and look forward to serving you in the future.

May 31, 2023

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Employee Rating

Excellent customer service during each of our visits. All our needs were met in a very satisfactory manner. More

by brooks1j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lizzy Spitzmiller

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Jun 01, 2023

Mercedes-Benz of Columbus responded

Thank you for taking the time to leave us a positive review, brooks1j! We're thrilled to hear that our team provided you with excellent customer service and met all of your needs to your satisfaction. We hope to see you again soon!

May 30, 2023

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Employee Rating

Great Service! Very conscientious of the customer’s needs and works together with the customer to meet or exceed that need. More

by mattmklkjn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brittany Whatley, Lizzy Spitzmiller, Earnest Jenkins

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May 30, 2023

Mercedes-Benz of Columbus responded

Thanks marrmklkjn, for the wonderful review! We appreciate you taking time to leave your feedback about your sales experience and we look forward to seeing you again soon. Wishing you many happy miles!

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