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Haley McDonald
Haley McDonald at Mercedes-Benz of Columbus

Haley McDonald | Page 20

Service Manager

Mercedes-Benz of Columbus

7470 Veterans Parkway
Columbus, GA 31909

Contact Me
4.9
208 Reviews

Dealership Experience

4 yrs, 10 mos

Industry Experience

4 yrs, 10 mos

Languages Spoken

English English

4.9

208 Reviews

Write a Review

208 Reviews of Haley McDonald

September 18, 2023

Dealership Rating
Employee Rating

Very clean, very welcoming and very polite. I stayed the entire time there for my service and it did not feel long at all. Enjoying a nice show on tv and amazing coffee. More

by ehairston12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachelle Pennington , Lauren Farthing

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Sep 21, 2023

Mercedes-Benz of Columbus responded

Ehairston12, thank you so much for taking the time to share about your service! We are happy to hear you were able to enjoy our customer lounge :) Please let us know if there is anything else we can do for you!

August 31, 2023

Dealership Rating
Employee Rating

Thank you Lauren and thank you Liz for your excellent customer service extended to me. More

by Carolyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lizzy Spitzmiller, Rachelle Pennington , Lauren Farthing

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Aug 31, 2023

Mercedes-Benz of Columbus responded

Thank you, Carolyn! We appreciate you taking the time to share your feedback. We have passed on your review to both Lauren and Lizzy. We look forward to assisting you again in the future.

June 11, 2023

Dealership Rating
Employee Rating

I've always been pleased over the years with the staff from sales to service More

by ATTORNEYSJACKSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 12, 2023

Mercedes-Benz of Columbus responded

Thank you so much, ATTORNEYSJACKSON! We are delighted to hear that you have had consistently positive experiences with our team at Mercedes-Benz of Columbus. It's our goal to ensure that every customer feels valued and receives exceptional service, so we're thrilled to know that we've met your expectations. We appreciate your loyalty and look forward to serving you in the future.

May 31, 2023

Dealership Rating
Employee Rating

Excellent customer service during each of our visits. All our needs were met in a very satisfactory manner. More

by brooks1j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lizzy Spitzmiller

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Jun 01, 2023

Mercedes-Benz of Columbus responded

Thank you for taking the time to leave us a positive review, brooks1j! We're thrilled to hear that our team provided you with excellent customer service and met all of your needs to your satisfaction. We hope to see you again soon!

May 30, 2023

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Employee Rating

Great Service! Very conscientious of the customer’s needs and works together with the customer to meet or exceed that need. More

by mattmklkjn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brittany Whatley, Lizzy Spitzmiller, Earnest Jenkins

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May 30, 2023

Mercedes-Benz of Columbus responded

Thanks marrmklkjn, for the wonderful review! We appreciate you taking time to leave your feedback about your sales experience and we look forward to seeing you again soon. Wishing you many happy miles!

May 29, 2023

Dealership Rating
Employee Rating

Very good job at a reasonable price, Thank you very much! I would recommend your service center to others. More

by John G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 29, 2023

Mercedes-Benz of Columbus responded

Thank you so much for your kind words! Please let us know what we can do to earn that 5th star. We look forward to working with you again in the future!

May 19, 2023

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Employee Rating

THEY TOOK CARE OF ALL MY NEEDS WITHOUT ANY PROBLEM GOOD CUSTOMER IS A MUST AND THAS'S WHATI GOT. More

by RUTHOMAS60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lizzy Spitzmiller, Rachelle Pennington, Raul Navarro , RJ Campbell, Lauren Farthing

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May 19, 2023

Mercedes-Benz of Columbus responded

Thank you for choosing Mercedes-Benz of Columbus for your automotive needs! We are thrilled to hear that we were able to provide you with excellent customer service. Our team strives to ensure that every customer has a seamless and enjoyable experience with us. We appreciate your feedback and hope to see you again soon!

May 16, 2023

Dealership Rating
Employee Rating

Awesome customer service! Everyone Very accommodating. Service finished earlier than expected. There is Nothing to improve on! More

by LBWTAYLOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 17, 2023

Mercedes-Benz of Columbus responded

Thank you for taking the time to leave us a review! We're thrilled to hear that you had a great experience with our team and that the service was completed earlier than expected. We appreciate your kind words and hope to see you again in the future!

May 13, 2023

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Employee Rating

Always working to make customers satisfied and happy. If I had an issue, they are going to do everything to make it right. I purchased my vehicle in 2015 from Mercedes Benz of Columbus. They have done al More

by LAKESHIATAYLOR.LT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nadie Martin, Lizzy Spitzmiller, Rachelle Pennington , RJ Campbell, Richard Joyner

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May 15, 2023

Mercedes-Benz of Columbus responded

Thank you, LAKESHIATAYLOR.LT, for taking the time to share your positive experience with Mercedes-Benz of Columbus. We are thrilled to hear that you have been satisfied with our customer service and that we have been able to assist with any issues you may have had. We appreciate your loyalty and look forward to continuing to service your vehicle in the future.

May 08, 2023

Dealership Rating
Employee Rating

Service was quick and efficient. Service staff is always polite and professional. Haley provided updates in a timely manner. More

by aviaojack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 08, 2023

Mercedes-Benz of Columbus responded

Thank you for taking the time to leave us a review, aviaojack! We are thrilled to hear that our service staff provided you with quick and efficient service, and that Haley kept you informed throughout the process. We appreciate your business and hope to see you again soon.

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