Haley Shortnacy
Haley Shortnacy at Freeman Toyota
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Haley Shortnacy | Page 4

Service Advisor

Freeman Toyota

204 NE Loop 820
Hurst, TX 76053

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4.6
122 Reviews

Hi, I'm Haley. I've been a part of the Freeman family since 2016. I started out answering phone calls and scheduling service appointments in our Business Development Center. I went on to be the Warranty Administrator for a few years, and now I am happy to serve our customers as a Service Advisor. I look forward to building a life-long friendship with you and providing excellent care for your vehicle. #comeseehaley

4.6

122 Reviews

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122 Reviews of Haley Shortnacy

October 24, 2023

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I thought the work was done professionally and quickly. Haley did a great job and kept me informed about the status of my vehicle. More

by Bemanus
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Recommend Dealer
Yes

October 14, 2023

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Haley was very efficient, friendly, helpful, knowledgeable, kind, patient what else can I say? She is perfect! More

by SHIRLEYLEATRICELEE
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Yes

October 11, 2023

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Thanks for your help with tire rotation, tire patch, tire replacement and use of extended warranty. More

by RSMITH
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Recommend Dealer
Yes

October 11, 2023

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Haley always takes care of me when I’m in the service department. Thank you again for her professional friendly attitude More

by jdutton48
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Recommend Dealer
Yes

October 09, 2023

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Great explanation of services by service tech; great work by mechanic and quick; friendly porter. More

by tlklug32
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Recommend Dealer
Yes

Other Employees Tagged: Steve Curry

October 06, 2023

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I’ve been with Freeman Toyota for years,I’ve always been treated good and the service is on point More

by david.adames
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Recommend Dealer
Yes

Other Employees Tagged: Tim Farrand, Whitley Harrell

October 02, 2023

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Everyone is committed to give a really good service. Nice and confortable waiting room. No way to make it better. More

by Edwin Sambrano
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Recommend Dealer
Yes

Other Employees Tagged: Jackson Barlow, Don Little, Dusty Jager , Joey Stephens

September 26, 2023

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While Haley is not at fault for slow mechanics, maybe the service advisors could prod the mechanics along when excessive time is used for standard services such as oil changes and alignments. More

by DEANNA.COHICK
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Recommend Dealer
Yes

September 25, 2023

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I had no issues and the service was great and timely. Will be returning for future services. More

by CLOUD400
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Recommend Dealer
Yes

September 22, 2023

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Took too long and was VERY expensive for the EXTRA things that needed to be done. I went in for a simple oil change and tire rotation. Came out with more services added. More

by mespritt93
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Recommend Dealer
No
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