Haley Valila
Haley Valila at Jenkins Hyundai of Ocala

Haley Valila | Page 9

Business Manager

Jenkins Hyundai of Ocala

1602 SW College Rd
Ocala, FL 34471

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4.8
386 Reviews

Dealership Experience

8 yrs, 7 mos

Languages Spoken

English English

4.8

386 Reviews

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386 Reviews of Haley Valila

September 07, 2024

Dealership Rating
Employee Rating

They went the extra mile to get me the exact vehicle I wanted and even delivered it to my home. More

by GREG@GOODEGGPRODUCTIONS.COM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cote Mulligan , Brad Kiddy

Sep 09, 2024

Jenkins Hyundai of Ocala responded

Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. We appreciate your business!

September 07, 2024

Dealership Rating
Employee Rating

After having a situation regarding a "new car" we bought, the General Mgr got involved and put us in the Car we wanted originally with the options we wanted. Jenkins Hyundai will always be our place to shop More

by donnalhoover
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Huxoll

Sep 09, 2024

Jenkins Hyundai of Ocala responded

On behalf of all of us, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience working with our employees. We will be sharing your feedback with our team. Enjoy your new vehicle!

September 07, 2024

Dealership Rating
Employee Rating

Great experience. Everyone was friendly and helpful. I would definitely recommend Jenkins Hyundai and Jace Raney! More

by STSIMO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Agee, Jace Raney

Sep 09, 2024

Jenkins Hyundai of Ocala responded

Thank you so much for the great review! We truly appreciate your business, and we are glad that Jace provided you with excellent service!

September 06, 2024

Dealership Rating
Employee Rating

Everything and everybody was Great ! Still waiting on tint for windows please contact me as soon as possible. More

by wallacehershey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Damien Pritchard

Sep 09, 2024

Jenkins Hyundai of Ocala responded

Thank you for sharing your experience with us! We sincerely value your business and look forward to your next visit. Drive safe and enjoy your new vehicle!

September 01, 2024

Dealership Rating
Employee Rating

Staff was very professional and helpful to us. We still will need to see what the future brings.(service & maintenance issue that may arise. More

by TOOSLEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle Hadala

Sep 02, 2024

Jenkins Hyundai of Ocala responded

Thank you for your review about your experience during your recent purchase! We appreciate your business, and we are delighted to know that we have provided you with excellent service!

August 30, 2024

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Employee Rating

They are very professional and got me in and out. I was recommended to them and recommend them! More

by DANY3773RIVERA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carolyn Davis, Jeremy Agee, Michael Dillenburg, Tyler Clagett, Nelson Carrero , Ryan Becker, Daniel Dominguez, Christopher Eden, Brad Kiddy

Sep 02, 2024

Jenkins Hyundai of Ocala responded

Thank you for leaving this review. Congratulations on your new car! We are happy to know that our friendly and knowledgeable Sales Team and Finance Department provided you with an excellent car-buying experience. We pride ourselves on delivering nothing but the best customer service. If there is anything else that we can help you with, please reach out to us!

August 28, 2024

Dealership Rating
Employee Rating

I have been associated with Jenkins Ocala for several years and all has been positive. More

by drude941
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 29, 2024

Jenkins Hyundai of Ocala responded

Thank you for sharing your experience with us! We sincerely value your business and look forward to your next visit. Drive safe and enjoy your new vehicle!

August 22, 2024

Dealership Rating
Employee Rating

This was a great experience. I would highly recommend Jenkins Hyundai. We drove two hours to get there to drive a vehicle that had the color combination we wanted. Next time I wi More

by KRISGARY1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle Hadala

Aug 23, 2024

Jenkins Hyundai of Ocala responded

Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. We appreciate your business!

August 22, 2024

Dealership Rating
Employee Rating

I was not informed about damage to the car and still haven’t received my registration. Additional expenses were added to my loan that were not explained to me nor do I want. I was promised a callback bu More

by MCILLI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jace Raney

Aug 23, 2024

Jenkins Hyundai of Ocala responded

We truly appreciate your honest feedback and apologize for the negative experience you have had. We would love the opportunity to regain your trust. Please contact me at 352-620-2264 X 3482. Thank you, Adam Dolin Customer Relations Manager

Aug 23, 2024

MCILLI responded

I have left messages for Adam without a callback. During the sales process, they call/text nonstop but once the sale is made, no one calls back anymore. I purchased a Certified Pre Owned Hyundai but it wasn’t disclosed to me that it has body damage, which I’ve notified the dealer about and they still insisted I place my down payment because I’ve already signed with no attempt to resolve or repair the damage. The vehicle was delivered dirty with sticky stuff all over the steering wheel and dog hair all over the seats, yet they reported that they detailed the car in the Carfax report but they didn’t. They told me they give free oil changes and tire rotations since I purchased the vehicle there but I found out I paid for an additional service package not disclosed to me. It’s not a courtesy service like it was described which was very deceptive. So I’m paying interest on oil changes and normal out of pocket service expenses because it’s now a part of my loan. Car was sold way overpriced for its value especially with the damage and back hatch that doesn’t work. Also, I paid the dealer for plates and registration. However the car was delivered with the dealer’s registration and a temporary paper plate that is soon to expire and I won’t be able to drive my car because it hasn’t been properly registered which I found out may take awhile because the previous owner still has a lien on it, which again wasn’t disclosed to me. This car has been a nightmare and far less standard than I’d expect for a certified pre owned. Buyers beware and avoid this dealer. I purchased a car that came with immediate costly expenses for repair of damages I didn’t even do but I can’t drive it anyway without registration . I bought into a mess. Paying a lot of money for something that I can’t drive and have to find a repair shop for right away. I feel like I was scammed.

August 15, 2024

Dealership Rating
Employee Rating

The best and most painless car shopping experience I have ever had ! Kyle and Tucker asked me what I was looking for, my budget, and any non-negotiables and kept it very realistic and were very patient and u More

by NICOLEANNAVISAGGIO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Agee , Kyle Hadala, Tucker Mcadams

Aug 19, 2024

Jenkins Hyundai of Ocala responded

Thank you for your review about your experience during your recent purchase! We appreciate your business, and we are delighted to know that we have provided you with excellent service!

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