Hank Biaesch | Page 5

Excellent buying experience from out of state (MD). Joseph (internet sales) and Johnel, were both customer service orientated, friendly, professional and most importantly honest. I'd even make the trek Joseph (internet sales) and Johnel, were both customer service orientated, friendly, professional and most importantly honest. I'd even make the trek back, to Chapman Ford NE Philly to buy again. Many thanks you all have some SUPERSTARS at this dealer! More

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David Greenberg, in Sales, was cheerful, honest, trustworthy, transparent and made our visit with Chapman Ford a memorable experience. The whole staff, from management to finance including Hank, Jo trustworthy, transparent and made our visit with Chapman Ford a memorable experience. The whole staff, from management to finance including Hank, Joe Cleary, and Alena were a pleasure to work with. We highly recommend this gem of a dealership for your next vehicle purchase ! More

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My wife and I dread going to car dealerships. However, Chapman Ford completely changed our view. We worked with David Greenberg and our experience was excellent; he even sang for us (Yes). Ral However, Chapman Ford completely changed our view. We worked with David Greenberg and our experience was excellent; he even sang for us (Yes). Raleigh and Hank helped make the process smooth and quick and there were no pushy sales, awkward conversations or pressure to do anything we weren't comfortable with. We drove over an hour to work with these guys and I would do it all over again. More

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I purchased a Platinum Ford Expedition 21’ on 1/27/22. I purchased a Platinum Ford Expedition 21’ on 1/27/22. My Salesman Aaron Conway was amazing! What a breath of fresh air. Pleasant, not pushy, answere I purchased a Platinum Ford Expedition 21’ on 1/27/22. My Salesman Aaron Conway was amazing! What a breath of fresh air. Pleasant, not pushy, answered all my questions in a knowledgeable, positive manner. He and his manager worked the best possible deal on my trade. Even during these hi demand times, they worked with me. I highly recommended Aaron Conway and Chapman Ford. More

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This is the second F150 I bought from Don Biddle. He was This is the second F150 I bought from Don Biddle. He was very helpful very professional. I will be coming back to purchase all my trucks. This is the second F150 I bought from Don Biddle. He was very helpful very professional. I will be coming back to purchase all my trucks. More

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Our salesman, Don Biddle, made the purchase easy and enjoyable. He went out of his way to accommodate our requests. The financing paperwork was not cumbersome. Felt safe purchasing a truck during covi enjoyable. He went out of his way to accommodate our requests. The financing paperwork was not cumbersome. Felt safe purchasing a truck during covid. More

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We have purchased our vehicles, had our vehicles serviced, and had our vehicles at the body shop of Chapman Ford in Philadelphia and have always been extremely satisfied with their service. We high serviced, and had our vehicles at the body shop of Chapman Ford in Philadelphia and have always been extremely satisfied with their service. We highly recommend Chapman Ford in Philadelphia to family and friends. More

by lmhernandez310 Verified Customer Verified Customer

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Very polite, quick Service car was clean and in great shape when I picked it up. I will continue to service my car here and refer people to Mike Moyer when they are looking to buy. 5stars shape when I picked it up. I will continue to service my car here and refer people to Mike Moyer when they are looking to buy. 5stars More

by jlavelle72 Verified Customer Verified Customer

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The service after you buy your car is not good, you cannot get anyone on phone kept getting voicemail instead of person. Kept car too long, had to leave it overnight, then next day it was late aftern cannot get anyone on phone kept getting voicemail instead of person. Kept car too long, had to leave it overnight, then next day it was late afternoon before car was ready. I had to stay with my daughter, overnight and was without my medication, for 3 doses. More

by GLENNHARKER Verified Customer Verified Customer

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Great customer service! No pressure. Everyone worked with us to make us feel comfortable with the price and the product we bought. Gave us proper time to show features, us to make us feel comfortable with the price and the product we bought. Gave us proper time to show features, More

by rphat2 Verified Customer Verified Customer

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