Hank Loyd

Hank was enthusiastic and knowledgeable. He helped me with ordering the car I wanted just the way I wanted it, with no pressure to buy quickly, or settle for things I didn't want. He helped me with ordering the car I wanted just the way I wanted it, with no pressure to buy quickly, or settle for things I didn't want. More

Report | Print

Seamless experience from showing up to test drive all the way through picking up our new vehicle. Never felt pressure. Calls and questions were answered in a timely manner. way through picking up our new vehicle. Never felt pressure. Calls and questions were answered in a timely manner. More

Report | Print

Hank Loyd and the staff at Ferguson Subaru were amazing to work with. Everyone was so personable and professional. This was the easiest buying experience ever! to work with. Everyone was so personable and professional. This was the easiest buying experience ever! More

Report | Print

Hank went above and beyond to get me what I wanted from the first moment I told him. I knew what I wanted and I didn’t have to settle for less. Hank communicated great through every step and was knowledgea the first moment I told him. I knew what I wanted and I didn’t have to settle for less. Hank communicated great through every step and was knowledgeable about every aspect of the car and purchasing process. Much better than other dealers and dealership experiences! More

Report | Print

Hank gave us first rate treatment! He showed us every car we asked to see and test drive. We had specific requirements for a vehicle and Hank helped us find a vehicle that met each r He showed us every car we asked to see and test drive. We had specific requirements for a vehicle and Hank helped us find a vehicle that met each requirement we had. I feel like he respected what we were looking for and didn’t try to just put us in something. He really took time with us, and I highly recommend Hank if you are needing a new or used car! More

Report | Print

Hank at Ferguson has been great, willing to work with me on getting the car I really wanted and let me know as soon as it came in. on getting the car I really wanted and let me know as soon as it came in. More

Report | Print

Good experience. Hank helped us out and when he couldnt help he found the people who could as quickly as he could. I was given honesty at the capabilities of the vehi Hank helped us out and when he couldnt help he found the people who could as quickly as he could. I was given honesty at the capabilities of the vehicle and time to think it over which earned my respect. I liked Hank. Hank was able to answer or find answers to some of my needs that werent even dealership parts which was really cool and, again, made me trust them significantly more. Some selling points of vehicles on the lot that are attractive to me that other dealers weren't able to share or didn't hint at: 1) Hitch options and tow capabilities including tongue weight limitations 2) Button release of the engine auto-off instead of screen (touch screens wear quickly) 3) Sport mode versus economy 4) spare parts being widely available 5) tire shaving service for awd The only part of the vehicle that stands out as bad design is the electronic parking brake becoming an issue one way or another if the battery fails. More

Report | Print

Appreciated Hank’s low key, low pressure presentation. I’d done my homework and pretty much knew what I’d be willing to commit to. Hank was very professional and experienced. I like dealing with guys like I’d done my homework and pretty much knew what I’d be willing to commit to. Hank was very professional and experienced. I like dealing with guys like him. More

Report | Print

Excellent service. Hank was very friendly and helpful. Thank you for helping me with my vehicle! Hank was very friendly and helpful. Thank you for helping me with my vehicle! More

Report | Print

From start to finish the whole experience with the Ferguson Family was very friendly and stress free! Hank, Faith, and Victory were amazing! Ferguson Family was very friendly and stress free! Hank, Faith, and Victory were amazing! More

Report | Print