Hans Batista Castro | Page 16

I recently had the pleasure of purchasing a 2020 Jeep Wrangler from Novak Motors, and I must say, it was a fantastic experience. From the moment I stepped into the dealership, I was greeted with warmth a Wrangler from Novak Motors, and I must say, it was a fantastic experience. From the moment I stepped into the dealership, I was greeted with warmth and professionalism. Salesman Franco was an absolute delight to work with. His friendly demeanor and extensive knowledge about the vehicles made the process smooth and enjoyable. He patiently answered all my questions and guided me through the various options available, ensuring I found the perfect fit for my needs. What truly stood out was Franco's dedication to making sure I was comfortable and informed throughout the entire process. He went above and beyond to ensure I got the best deal possible without any pressure tactics, which is a refreshing change from the typical car-buying experience. The entire team at Novak Motors demonstrated a high level of expertise and professionalism. They were efficient in handling the paperwork and made the entire transaction seamless. I highly recommend Novak Motors, and especially Franco, for anyone in the market for a quality vehicle and a hassle-free buying experience. They have earned my trust and I will certainly be returning for any future car purchases. Thank you, Novak Motors, and thank you, Franco! More

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Had a great, no-pressure buying experience here. Our salesman Joel made sure we were in the right vehicle and facilitated an easy sales process. The GM, Rick, gave us a fair offer for our trade-in. Our salesman Joel made sure we were in the right vehicle and facilitated an easy sales process. The GM, Rick, gave us a fair offer for our trade-in. Finance manager Hans laid out his products and explained the benefits, and didn’t push a hard sell. No B.S. fees, surprises, or games - just a fair honest deal. If you’re looking for a newer Jeep there’s no reason to shop anywhere else. More

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Rick, Hans, and Joel made the process quick and enjoyable. It was a pleasure to buy my first vehicle where I had my first job! enjoyable. It was a pleasure to buy my first vehicle where I had my first job! More

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This was our second deal with then 3 years ago and we were happy to see the same sales team in place were happy to see the same sales team in place More

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It was such a pleasure to purchase my car at Novak Motors in Lebanon, New Jersey. Joel Lambert was considerate, patient and very knowledgeable. I first bought a car and brought it home but I did not fee in Lebanon, New Jersey. Joel Lambert was considerate, patient and very knowledgeable. I first bought a car and brought it home but I did not feel comfortable driving it. Joel Lambert, Rick Domenichetti and Hans Battista Castro did not make me feel uncomfortable and helped me exchange it to a new vehicle that was more to my liking. They did not pressure or hassle me to keep the another car. It was great working with them all. The next time I get a car it would definately be at Novak Motors. More

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Franco was so great to work with! He was down to earth, funny, engaging, and truly wanted to help me find a reliable car in my budget. Hans was also awesome and definitely went to bat He was down to earth, funny, engaging, and truly wanted to help me find a reliable car in my budget. Hans was also awesome and definitely went to bat for me to try to get the best deal. This dealership was relaxed and made buying a car painless, which I never thought possible! A friend recommended this place to me and she was so right. More

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Very pleasant experience- car buying at its easiest. they were honest -renewed my faith in car dealerships they were honest -renewed my faith in car dealerships More

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The NJ location listened to what I described as my perfect truck and found me something very close. They then helped me customize it to really make it a special purchase, thus making me very happy!!! perfect truck and found me something very close. They then helped me customize it to really make it a special purchase, thus making me very happy!!! Thank You Franco, Rick and Hans!!! I look forward to my next purchase from you. Excellent staff, Excellent cars and Excellent service!! More

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Outstanding place. All the staff were extremely helpful. Everything is transparent since the beginning and they work with you to get the best deal possible. I strongly All the staff were extremely helpful. Everything is transparent since the beginning and they work with you to get the best deal possible. I strongly recommend this place. More

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Franco was the best salesperson ever! Friendly, knowledgeable and trustworthy - no where near what a “typical” salesperson is like. The entire process was easy. All information was provid Friendly, knowledgeable and trustworthy - no where near what a “typical” salesperson is like. The entire process was easy. All information was provided upfront. More than fair trade in value given on my old vehicle. Financing was a breeze. We’ve bought two vehicles so far from Novak and are thrilled with them. Highly recommend this dealership if you’re looking for quality vehicles, staff and experience. More

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