Hans Batista Castro

After my daughter and I were involved in a very bad car accident where we were T-boned by an inexperienced young driver which totaled my vehicle, I needed to replace it. While we were fortunate to walk awa accident where we were T-boned by an inexperienced young driver which totaled my vehicle, I needed to replace it. While we were fortunate to walk away alive and largely unhurt, I knew that I wanted the same car - a Jeep Cherokee Trailhawk - and was extremely specific about finding one with the same features to replace my car that had literally saved my daughter’s life. My husband found one at Novak Motors! He made the call and James responded immediately and set up an appointment for the same day. James was extremely kind and understanding, even staying an hour after closing to work with our schedule. He facilitated the test drive and helped us navigate the financing process. We threw him a curve ball on the morning of our pick up – a gorgeous Jeep Wrangler Rubicon was in the showroom on the day we saw my Jeep – my daughter and husband both fell head over heels with it. So that morning he called James with the insane plan to purchase BOTH Jeeps! Numbers crunched – deal done! James was amazing to work with as was the finance and management team who had done a great job customizing the interior of the Wrangler. I can’t express how much the experience we had has been absolutely the best​ ever in purchasing a vehicle! From tragedy to joy! Thank you to James and the team at Novak Motors New Jersey! More

Report | Print

Great business model — one owner vehicles etc. Focus on suv,s, trucks etc hits my market segment perfectly. John C was a pleasure to work with — very knowledgeable and professional. Focus on suv,s, trucks etc hits my market segment perfectly. John C was a pleasure to work with — very knowledgeable and professional. More

Report | Print

We worked with Joel looking for our next vehicle. My brother and his friend recommended Novak Motors and I have to say, it was it was a great experience. Low pressure and a very smooth process from My brother and his friend recommended Novak Motors and I have to say, it was it was a great experience. Low pressure and a very smooth process from start to finish. Everyone there was friendly and have already told friends to check it out. We are enjoying our newer, used vehicle!! More

Report | Print

John was awesome, and I would highly recommend Novak motors. I love the lifetime warranty and the motor and transmission. motors. I love the lifetime warranty and the motor and transmission. More

Report | Print

Both John and James were so helpful! Very easy to work with and communicated so well. Very easy to work with and communicated so well. More

Report | Print

Novak Motors provides an excellent experience as always! Wife and I both bought vehicles here. John is a great guy. Wife and I both bought vehicles here. John is a great guy. More

Report | Print

My experience at Novak Motors was the best experience I’ve had at a dealership. Everyone was personable, kind, welcoming and most importantly… helpful AND honest. One of the main reasons I traveled two h I’ve had at a dealership. Everyone was personable, kind, welcoming and most importantly… helpful AND honest. One of the main reasons I traveled two hours to go there was because of the good reviews and now I also get to write a good review and would reccomend them to anybody. More

Report | Print

Just bought my second car from Novak. Always an easy and pleasant experience.Joel and Hans were very informative and professional. I’ll be back again for sure. Always an easy and pleasant experience.Joel and Hans were very informative and professional. I’ll be back again for sure. More

Report | Print

James and Hans were great! ! Most easiest and pleasant car buying experience! I definitely recommend this dealership :) ! Most easiest and pleasant car buying experience! I definitely recommend this dealership :) More

Report | Print

"I had a fantastic experience buying my new car with Franco and Hans at Novak Motors NJ ! They were incredibly helpful and patient, taking the time to answer all of my questions and guide me through the Franco and Hans at Novak Motors NJ ! They were incredibly helpful and patient, taking the time to answer all of my questions and guide me through the process. They even helped me find the perfect financing option for my budget. Franco and Hans are a true professionals and I would highly recommend they to anyone looking for a new car!" More

Report | Print