Hanzel Fraguere | Page 26
Finance Manager
Puente Hills Hyundai
17621 Gale Avenue
City Of Industry, CA 91748
552 Reviews
Write a Review552 Reviews of Hanzel Fraguere
July 14, 2023
Everyone was great. I’m very happy with my experience and purchase. I bought the car (Elantra) for my daughter and she loves it. Ceasar was patient and answered all o I’m very happy with my experience and purchase. I bought the car (Elantra) for my daughter and she loves it. Ceasar was patient and answered all our questions. More
Other Employees Tagged: Mike Lee, Sonny Lam, Cesar Rocha
July 05, 2023
All employees are very friendly and do not waste any time with customers. All paperwork was done swiftly with a smile to get me in and out. with customers. All paperwork was done swiftly with a smile to get me in and out. More
Other Employees Tagged: Sonny Lam, Edgar Landeros
July 02, 2023
The entire team at Hyundai Puente Hills sis a great job at listening to our wants and needs. They were incredibly helpful, friendly and informative. at listening to our wants and needs. They were incredibly helpful, friendly and informative. More
Other Employees Tagged: Chris Daniels, Yasser Solimon
July 01, 2023
It s a very nice and spacious place and all the workers are friendly and proactive. the purchasing process is very efficient and give me very useful informations and suggestions . I strongly recommend thi are friendly and proactive. the purchasing process is very efficient and give me very useful informations and suggestions . I strongly recommend this dealer store to my friends. More
Other Employees Tagged: Justin Kil, Cesar Rocha
July 01, 2023
Went to dealership with what car and trim model we wanted, Ray was super helpful. He showed us a lower trim model they had available in the showroom. He told us the differences between the trims and wanted, Ray was super helpful. He showed us a lower trim model they had available in the showroom. He told us the differences between the trims and what would be included in the trim model we wanted. He made it soo easy to help us pre-order the trim model we wanted. He kept us up to date on the ETA of the car. More
Other Employees Tagged: Ray Alvarez
June 25, 2023
I already completed my survey previously. I am not sure if it was Ryan or Sonny who saw me and gave me the figures . Pls check the records. I was totally unhappy with him. Had it not for Cyru I am not sure if it was Ryan or Sonny who saw me and gave me the figures . Pls check the records. I was totally unhappy with him. Had it not for Cyrus we would have walked out. More
Other Employees Tagged: Ryan Ozaki, Sonny Lam, Cyrus Banzil
June 24, 2023
Bad experience with the financial guy Ryan. He was not very forthcoming. When I started asking for explanation for the different figures , he became impatient and abrupt esp when I asked him to He was not very forthcoming. When I started asking for explanation for the different figures , he became impatient and abrupt esp when I asked him to remove them. We did not order or need them. I wanted the 4.99% rate at 60 momths. He said 5.99 was better even if I have excellent credit the dealership does not offer 4.99% even with $10k down. This was an outright lie , I found out later. We discussed these with Hanzel but he backed up Ryan. My husband wanted the car so he talked me into signing so we could go home. I was so tired, frustrated, and upset . It should not be this way. We had bought several cars over the years.. this was my worst experience! More
Other Employees Tagged: Ryan Ozaki, Cyrus Banzil
June 23, 2023
The dealership staff were welcoming, friendly, and a joy to talk to. Robert Jefferson greeted us as we walked in and ensured our needs were met. He was very informative and educated us the various features to talk to. Robert Jefferson greeted us as we walked in and ensured our needs were met. He was very informative and educated us the various features of the Ioniq 6. Sonny's energy was exciting and comforting. I appreciated that he explored many avenues to get us the pricing we agreed upon. Hanzel made the leasing process easy and had us in and out in record time. The dealership was easy to access and the facility was clean. We were referred by a friend and glad we visited this location. We visited 2 other Hyundai stores and Puente Hills Hyunfai has had the best customer service by far. More
Other Employees Tagged: Sonny Lam, Robert Jefferson
June 21, 2023
Steve Chang provided great service. Was in and out of the dealer, very efficient. Had great experience Was in and out of the dealer, very efficient. Had great experience More
Other Employees Tagged: Sonny Lam, Steve Chang
Dealership Inventory (499 Vehicles)

