Harald Hagen
Harald Hagen at Lou Sobh Kia

Harald Hagen

Service Manager

Lou Sobh Kia

1135 Buford Rd
Cumming, GA 30041

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4.9
17 Reviews

Dealership Experience

12 yrs, 3 mos

Industry Experience

36 yrs, 6 mos

Specialties & Trainings

CPR AED

Advanced Wilderness First Aid

4.9

17 Reviews

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17 Reviews of Harald Hagen

December 09, 2025

Dealership Rating
Employee Rating

I love how they always greet me warmly upon pulling into the service garage and walk me back to their desk. The waiting area is clean and comfortable with free coffee and water. Service has always been fast More

by andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2025

Lou Sobh Kia responded

Thank you so much for taking the time to share your feedback with us. We appreciate your patronage and value your business! Regards, Harald Hagen Service Manager

December 08, 2025

Dealership Rating
Employee Rating

Drop car off for service and was immediately greeted by Jeff C. Car was done on time and price was same as quoted. Great customer service!! More

by cathywitterskelly
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Christian, Justin Britt

December 06, 2025

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Very prompt as we arrived. Even recognized us. They’re was a recall repair and it was handled very quickly. More

by Bonnie
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Christian, Justin Britt

December 06, 2025

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They are very professional. Frien dly I have been with Lou sobh for several years. More

by pattypresti
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Christian, Justin Britt

December 02, 2025

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I have always had a great experience at this dealership. I always us the service center for all of my mechanical n eeds More

by dianacrddaver13
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Christian, Justin Britt

Dec 03, 2025

Lou Sobh Kia responded

Thank you for your loyalty and your 5 star review!

November 30, 2025

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Employee Rating

Came in for oil service. Fast and quick with great customer service. Happy to bring our car back in the future. More

by shagidde
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Christian, Justin Britt

Dec 02, 2025

Lou Sobh Kia responded

Thank you for your 5 star review! We look forward to helping you again with all your vehicle needs in the future!

November 27, 2025

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Employee Rating

Great customer service. Very professional staff. Courteous and friendly workers. Very knowledgeable staff in the Service Center. More

by auburntiger0693
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Christian, Justin Britt

Dec 02, 2025

Lou Sobh Kia responded

Thank you for your 5 star review! We are proud of our service team here and we're thankful that they were able to display their amazing customer service skills! We look forward to helping you again in the future for all your vehicle needs!

November 22, 2025

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Employee Rating

I trust the people at Lou Sobh Kia to take care of my car. They keep informed about what needs to be done and how long it should take. More

by karen_vaught
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Christian, Justin Britt

Nov 25, 2025

Lou Sobh Kia responded

Thank you so much for your 5 star feedback! We look forward to helping with all your vehicle needs again in the future!

November 22, 2025

Dealership Rating
Employee Rating

The good people at Lou Sobh Kia are professional, courteous, and communicate well. They listen to what I have to say and take that into account when they work on my car. I highly recognize Lou Sobh K More

by karen_vaught
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Christian, Justin Britt

Nov 25, 2025

Lou Sobh Kia responded

Thank you so much for your 5 star review! We take pride in our customer service and we're so happy our team was able to display that!

November 18, 2025

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Employee Rating

Took care of all my service issues fast. Glad I can go to a Kia dealer close to my home. More

by Ginny Ellison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Christian, Justin Britt

Nov 25, 2025

Lou Sobh Kia responded

Thank you Ginny for your 4 star review, feel free to reach out to us to let us know how we can improve to 5 stars! We are happy to be your choice of service for your vehicle!

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