Harald Hagen
Harald Hagen at Lou Sobh Kia

Harald Hagen

Service Manager

Lou Sobh Kia

1135 Buford Rd
Cumming, GA 30041

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4.9
22 Reviews

Dealership Experience

12 yrs, 4 mos

Industry Experience

36 yrs, 7 mos

Specialties & Trainings

CPR AED

Advanced Wilderness First Aid

4.9

22 Reviews

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22 Reviews of Harald Hagen

January 02, 2026

Dealership Rating
Employee Rating

As always great service, fast and no issues. Very good service department and dealership. Recommend them very highly! More

by Tsav10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Christian, Justin Britt

Jan 05, 2026

Lou Sobh Kia responded

Thank you so much for your review! We are thrilled to hear that you had a positive experience with us. We appreciate your continued support and look forward to seeing you again!

January 01, 2026

Dealership Rating
Employee Rating

Jeremy got my van right in line to have a flat tire repaired, without an appointment. Christian shuttled me over to shopping center and returned for me when van was ready. Great service! More

by rkb917fla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Christian, Justin Britt

January 01, 2026

Dealership Rating
Employee Rating

Very professional automobile dealership focused on service and meeting their customer’s expectations. Their employees worked as a team to find us the car for us. They treat their customers as they w More

by Howard Montgomery
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

December 27, 2025

Dealership Rating
Employee Rating

Very polite and helpful! . They were very knowledgeable. Clean environment and they were very professional.. More

by denisewgee
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

December 16, 2025

Dealership Rating
Employee Rating

The service was great and the waiting time was not long; as soon as I got there, they told me what was going to be done and everything was crystal clear. More

by mjmolinadelgado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Christian, Justin Britt

Dec 19, 2025

Lou Sobh Kia responded

Thank you for your 5 star review! We are proud that our team is showcasing their awesome communication skills!

December 15, 2025

Dealership Rating
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Professional, knowledgeable. All about customer service. On time no trickery. Honest. Don't feel like you are being taken for a ride. More

by brisker40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Christian, Justin Britt

December 09, 2025

Dealership Rating
Employee Rating

I love how they always greet me warmly upon pulling into the service garage and walk me back to their desk. The waiting area is clean and comfortable with free coffee and water. Service has always been fast More

by andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2025

Lou Sobh Kia responded

Thank you so much for taking the time to share your feedback with us. We appreciate your patronage and value your business! Regards, Harald Hagen Service Manager

December 08, 2025

Dealership Rating
Employee Rating

Drop car off for service and was immediately greeted by Jeff C. Car was done on time and price was same as quoted. Great customer service!! More

by cathywitterskelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Christian, Justin Britt

Dec 19, 2025

Lou Sobh Kia responded

Thank you for your 5 star review! We are proud to have Jeff on our team here and look forward to helping you again in the future for all your vehicle needs!

December 06, 2025

Dealership Rating
Employee Rating

They are very professional. Frien dly I have been with Lou sobh for several years. More

by pattypresti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Christian, Justin Britt

December 06, 2025

Dealership Rating
Employee Rating

Very prompt as we arrived. Even recognized us. They’re was a recall repair and it was handled very quickly. More

by Bonnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Christian, Justin Britt

Dec 23, 2025

Lou Sobh Kia responded

Thank you Bonnie for your 5 star review! We are proud our team was able to get you back on the road in a timely manner!

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