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Harald Hagen
Harald Hagen at Lou Sobh Kia

Harald Hagen | Page 4

Service Manager

Lou Sobh Kia

1135 Buford Rd
Cumming, GA 30041

Contact Me
4.9
69 Reviews

Dealership Experience

12 yrs, 11 mos

Industry Experience

37 yrs, 2 mos

Specialties & Trainings

CPR AED

Advanced Wilderness First Aid

4.9

69 Reviews

Write a Review

69 Reviews of Harald Hagen

May 10, 2026

Dealership Rating
Employee Rating

Transparent and great and quick service. Clean and amenities for guests. Friendly and helpful associates. More

by ankitvarshycs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt

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May 14, 2026

Lou Sobh Kia responded

Thank you for your feedback! We’re glad Harald, Matt, and the team provided transparent, quick, and friendly service during your visit. We appreciate you choosing Lou Sobh Kia!

May 05, 2026

Dealership Rating
Employee Rating

Very helpful and quick with the appointment turnaround and was able to listen to my concerns and address them without making it a hassle on my end. Appreciated service follow through of free oil change. More

by wcsparksfam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elijah Barnes, William Castaneda, Zach Leist, Jamie Maxie, Jose Pineda, Kevin Williams , Juan Aguilera, Rusty Sosebee, Amber Woodcock

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May 07, 2026

Lou Sobh Kia responded

Thank you for your feedback! We are glad to hear your concerns were addressed quickly and efficiently. It is great to know our team made the process easy for you. We appreciate you choosing Lou Sobh Kia.

April 30, 2026

Dealership Rating
Employee Rating

My sales person as well as service advisor provided good customer service. It was quick and they were knowledgeable More

by lsucasp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
May 02, 2026

Lou Sobh Kia responded

We appreciate your kind words! We’re glad both our sales and service teams provided a quick and knowledgeable experience. Thank you for choosing Lou Sobh Kia!

April 23, 2026

Dealership Rating
Employee Rating

Quick response to my issue. Appreciate their attentiveness! Love the coffee and area to wait! More

by JUDY.RAE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Williams

Print
Apr 24, 2026

Lou Sobh Kia responded

Thank you for your kind words! We’re glad to hear our team was attentive and responsive to your needs. We’re also happy you enjoyed the coffee and waiting area—we appreciate you choosing Lou Sobh Kia!

April 18, 2026

Dealership Rating
Employee Rating

Repaired my radio and everything works well and showed me how to work various things that I didn’t know. More

by johnpkidwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Castaneda

Print
Apr 24, 2026

Lou Sobh Kia responded

Thank you for your feedback! We’re glad to hear everything is working well and that our team was able to walk you through the features. We appreciate you choosing Lou Sobh Kia!

April 17, 2026

Dealership Rating
Employee Rating

It was my first visit to Lou Sobh and I was treated very well even though I had not bought my Kia there More

by raymondespinosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Williams

Print
May 02, 2026

Lou Sobh Kia responded

Thank you for your kind words! We’re glad you felt welcomed and well taken care of during your first visit, regardless of where your vehicle was purchased. We truly appreciate you choosing Lou Sobh Kia and look forward to serving you again!

April 11, 2026

Dealership Rating
Employee Rating

They were amazing! They helped me so much. They were so kind and they made sure my oil was changed so I could have a safe trip on my vacation. Thank you so much. More

by erickagarmon1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Williams

Print
Apr 16, 2026

Lou Sobh Kia responded

Thank you for your kind words! We’re happy to hear our team took great care of you and made sure your vehicle was ready for a safe trip. We’ll be sure to share your feedback with Harald and Kevin. Thank you for choosing Lou Sobh Kia!

April 02, 2026

Dealership Rating
Employee Rating

The customer service experience I had was exemplary! This area of car service is probably the most important, and Kia Cumming knocked it out of the park ! More

by lollygf211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Apr 02, 2026

Lou Sobh Kia responded

Thank you so much for your wonderful review! We’re thrilled to hear your customer service experience was exemplary. Providing excellent service is one of our top priorities, so it means a lot to know our team knocked it out of the park for you. Thank you for choosing Lou Sobh Kia!

March 25, 2026

Dealership Rating
Employee Rating

The service check in was quick and easy and the employee that checked my car in was nice and friendly More

by Reid, T41556
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Don’t remember her name

Print
Mar 27, 2026

Lou Sobh Kia responded

Thank you for the kind review! We’re so glad to hear your service check-in was quick and easy and that our team made you feel welcome from the start. We appreciate you choosing Lou Sobh Kia and look forward to seeing you again for your next visit!

March 22, 2026

Dealership Rating
Employee Rating

Greatly appreciate Linda in service department. Also service manager was super nice! Service crew addressed all my requests More

by locoetal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Linda

Print
Apr 02, 2026

Lou Sobh Kia responded

Thank you so much for your kind review! We’re so glad to hear Linda and our service team took great care of you and addressed all of your requests. We truly appreciate you trusting Lou Sobh Kia with your vehicle!

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