Harold Shelby | Page 6

I recently purchased a car from BMW of Silver Spring and the process was smooth and efficient. I worked with Harold Shelby and he was absolutely fantastic! He was responsive and kept me up to date about the the process was smooth and efficient. I worked with Harold Shelby and he was absolutely fantastic! He was responsive and kept me up to date about the process involving my order. He made sure I was taken care of and my experience was top notch. More

Report | Print

BMW of Silver Spring made the custom order of our BMW X5 a dream. We previously met with Harold Shelby and his demeanor felt like he was a partner. When we became more serious, we were contacted and pressur a dream. We previously met with Harold Shelby and his demeanor felt like he was a partner. When we became more serious, we were contacted and pressured by other dealerships, but we knew that we wanted to work with Harold due to his up-front, honest and no pressure approach. As we continued through the process it was great working with Harold. His experience in the business was something we benefited from greatly. Car buying can feel stressful, but not with Harold Shelby and the team at BMW of Silver Spring. They are definitely there to guide and aid you through the process to help you get what you want, not what the dealer thinks you should have. Thank you again Harold and BMW of Silver Spring for making our car buying experience an extremely pleasant experience. More

Report | Print

Harold Shelby did an amazing job, he gave us time to decide and made the process of buying our car easy. Pedro Delgado too made the financing process smooth and easy. I would definitely recommend him decide and made the process of buying our car easy. Pedro Delgado too made the financing process smooth and easy. I would definitely recommend him and the staff at BMW of Silver Spring. More

Report | Print

Our experience with Harold Shelby was awesome! We would give more than 5 stars, if possible. He assisted us with the purchase of a 2019 BMW X3M with professionalism, courteousness, kindness and so We would give more than 5 stars, if possible. He assisted us with the purchase of a 2019 BMW X3M with professionalism, courteousness, kindness and so much patience as we wanted to review as many offerings as possible. We felt treated with respect and valued. The whole experience was stress-free, and Harold even proposed to return the plate of our traded vehicle to the MVA and to fill the tank of our new BMW. There are no words to express our gratitude to him. If you feel you need that extra attention, gentleness and patience, I highly recommend you ask for Harold Shelby. More

Report | Print

I worked with Harold Shelby to purchase a 2022 BMW X4M Competition. I have never had such a great experience with a car salesman or car dealership in my 40 years on the planet. Harold was a genuinely nice Competition. I have never had such a great experience with a car salesman or car dealership in my 40 years on the planet. Harold was a genuinely nice, patient, fair and equitable sales consultant. Having dealt with him only twice I can easily say I trust him and would happily go out of my way to recommend people to him. I work in an industry (wealth management) where being likable and trustworthy is absolutely essential to being successful so it is wonderful to have that reciprocated when I am on the buying side. Thanks again, Harold. Below is the email response I wrote to him upon receiving a thank you email from him: Harold, Thank you for the wonderful service. You are a patient man and I felt the entire transaction was fair, equitable, fast paced, and easy. You can reach out to me whenever you’d like and I will happily refer business to you as I come across it as I feel you are a genuinely nice guy and a trustworthy car salesman (which is a rare thing in your industry). I look forward to receiving the survey about you to give you high marks. Talk soon. Evan F Eidelberg More

Report | Print

Harold Shelby has been an outstanding client advisor in the purchase and delivery of our BMW 740e from BMW of Silver Spring. He facilitated and expedited our purchase and always was helpful, informative, r the purchase and delivery of our BMW 740e from BMW of Silver Spring. He facilitated and expedited our purchase and always was helpful, informative, responsive, and professional. He answered our calls and texts immediately or very quickly, and Harold always came back with helpful information. We live in North Carolina, so our purchase involved shipping our car from Maryland to our home. That proved to be no problem at all for Harold. He handled the arrangements and shipment expeditiously and, at least for us, easily. Our BMW arrived in beautiful shape, expertly detailed, and just as Harold had stated. And it was fully gassed and fully charged thanks to Harold and BMW of Silver Spring. And on top of all that, Harold answered all of our detailed questions on the operation of the car and, furthermore, put us in contact with the BMW Genius to answer any further questions that might arise. We just can’t write enough positive things about Harold to do him justice. We highly recommend Harold Shelby as a client advisor, and the first person we will call for our next car will be Harold. More

Report | Print

The dealership and the staff were amazing. They made the car buying experience painless and efficient. They honored the advertised price and really made sure that I was informed every step of They made the car buying experience painless and efficient. They honored the advertised price and really made sure that I was informed every step of the way through the process. Brittany was a pleasure to work with and I would send anyone looking for a BMW to see her! More

Report | Print

Mr. Harold Shelby immediately showed his professionalism. He was very informative and He made my purchase on my new 2022 X3 BMW a smooth purchase. Harold Shelby immediately showed his professionalism. He was very informative and He made my purchase on my new 2022 X3 BMW a smooth purchase. More

Report | Print

Buying made easy. All you need is Harold Shelby and your experience will be outstanding. All you need is Harold Shelby and your experience will be outstanding. More

Report | Print

This dealership is made up of friendly and professional people. My salesman, Harold Shelby, could not be friendlier or more helpful. He treated me as I would expect to be treated by a top notch dealership, people. My salesman, Harold Shelby, could not be friendlier or more helpful. He treated me as I would expect to be treated by a top notch dealership, and he is good to his word. If he says he will do something, including returning your call, he does it. Even though I live in Texas I get better treatment and a better deal than I can in Houston. This is the second time I have dealt with BMW of Silver Spring. When my lease is up I expect to return. Thank you Harold, and thank you BMW of Silver Spring for making my experience a great one to remember. More

Report | Print