Harold Story

Working with Midtown Kia in Tulsa is a fantastic experience because their award-winning service department treats every vehicle with the highest level of care. experience because their award-winning service department treats every vehicle with the highest level of care. More

by MEGHANSCROGGINS5 Verified Customer Verified Customer

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Terribly rude customer service I couldn't get any updates and he wouldn't listen to the actual problem I was having just trying to do a bunch of unnecessary work. And didn't complete another issue I'm having and he wouldn't listen to the actual problem I was having just trying to do a bunch of unnecessary work. And didn't complete another issue I'm having with the fuel filler neck. Just unreasonable and rude. Zero help. Had to argue about the starter needing to be replaced. Just rediculous and not satisfied More

by kcswanson16 Verified Customer Verified Customer

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This is stupidity that you rate your employees performance off what strangers think about them performance off what strangers think about them More

by jrand1313 Verified Customer Verified Customer

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Mid Town Kia has excellent customer service, and the buying process was not as negative as other car dealerships I went to when I was looking for a new car. The maintenance dept is also great and the ex buying process was not as negative as other car dealerships I went to when I was looking for a new car. The maintenance dept is also great and the experience was low stress no hassle. More

by rleehue Verified Customer Verified Customer

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Very kind and helpful. She was very informative, gave me ideas of things to do while I waited. Offered information for local options. She was very informative, gave me ideas of things to do while I waited. Offered information for local options. More

by Grubbapril87 Verified Customer Verified Customer

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Fast service and great customer service, very helpful and honest. I would highly recommend the service honest. I would highly recommend the service More

by RANDALBATES4747 Verified Customer Verified Customer

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I had a wonderful experience with Mid Town KIA from the time we were just looking until the time we drove home in our new Telluride. The service department has been also great. Overall I would and have time we were just looking until the time we drove home in our new Telluride. The service department has been also great. Overall I would and have say that Mid Town KIA is top shelf. More

by richardw3 Verified Customer Verified Customer

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When I walked in, the services representative was very helpful and treated my car as if it was his own. The service mechanics also went above and beyond to address my problem with the vehicle. I want to n helpful and treated my car as if it was his own. The service mechanics also went above and beyond to address my problem with the vehicle. I want to note that I was a random walk-in customer with a sensitive car issue. Despite their busy schedule, they accommodated my situation and treated me like a valued customer. If I was not traveling and lived locally, I would bring my car to them all the time. Thank you again and I really appreciate your care. More

by MARNOLDKIM Verified Customer Verified Customer

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Dealer was sole entity that services vehicle - suddenly they cannot locate key for tire locks. Cannot rotate or change a damaged tire - Patrick only contacted his mgr about the problem after customer left they cannot locate key for tire locks. Cannot rotate or change a damaged tire - Patrick only contacted his mgr about the problem after customer left the dealer. Tire service not completed -also 24000 miles on car yet pressed to do 25000 service in advance. Query where are the keylocks? Dealer says they are missing yet dealer is the last to have used the keys on previous service. patrick said harold story is the dealership mgr. harold story also said he was the dealership mgr. Yet he is not. Customer requested to speak to the mgr yet was not allowed to do so. What is this dealership going to do about their loss of customers tire key locks? Why was customer loed to and told that harold story is a manager? More

by Sloan Verified Customer Verified Customer

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Had to go to dealership that we didn't buy from, but we were treated like we had. Very curtious and website worked to schedule the appointment. were treated like we had. Very curtious and website worked to schedule the appointment. More

by Cwmross2 Verified Customer Verified Customer

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