Harold Story | Page 4

The service is good, however it can take forever to talk to a human being if I call to ask any questions. Same goes with email - I have submitted multiple emails and have never received a response. Midtow to a human being if I call to ask any questions. Same goes with email - I have submitted multiple emails and have never received a response. Midtown Kia has good people, but needs to do much better with communications. More

by ken-randall Verified Customer Verified Customer

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Great Experience ¡! ! I am going to refer Mid Town Kia to my friends. Thank you!!!! ! I am going to refer Mid Town Kia to my friends. Thank you!!!! More

by nonigmoma4 Verified Customer Verified Customer

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Excellent service and inspection from service technicians and receptionist. A comfortable and clean customer accomodation. and receptionist. A comfortable and clean customer accomodation. More

by LIANTUANG4 Verified Customer Verified Customer

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Customer service is always friendly, helpful and efficient. Never hesitate to contact them when necessary. efficient. Never hesitate to contact them when necessary. More

by nyoung1121 Verified Customer Verified Customer

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It took 8 months to fix my vehicle and replace the engine under the power train warranty. At any given point they would always say that my car would be ready in about a week. They were not good about returni under the power train warranty. At any given point they would always say that my car would be ready in about a week. They were not good about returning calls or giving me information. More

by STEVES7732 Verified Customer Verified Customer

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Great service,great service great service great service great service great service great service great service great service great service great service great service More

by koko0735400 Verified Customer Verified Customer

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Your service department is the worst I have ever dealt with which is why I moved my vehicle to Ferguson in Broken Arrow. Zach at Ferguson immediately gave me his number and told me to text anytime. Ferg with which is why I moved my vehicle to Ferguson in Broken Arrow. Zach at Ferguson immediately gave me his number and told me to text anytime. Ferguson actually calls customers back. More

by jhollo1029 Verified Customer Verified Customer

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This dealer provides great service, good behavior with customers, fixing car on time and return car back to me very clean. I am very satisfied of their services customers, fixing car on time and return car back to me very clean. I am very satisfied of their services More

by muhammadhilalshirzad Verified Customer Verified Customer

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Midtown Kia is always top rate service. Truly treated like family when you walk in the door. Truly treated like family when you walk in the door. More

by ShelSand45 Verified Customer Verified Customer

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Was told to make an appointment for my extra key to get programmed. I was told it would be an hour long appointment. I had to take off work for the 3 pm appointment because the lady booking the appointment programmed. I was told it would be an hour long appointment. I had to take off work for the 3 pm appointment because the lady booking the appointment didn’t want to make an appointment after 2:30. After arguing with her she did push it to 3 pm. I still don’t understand that one because if it’s only an hour appointment, they could have scheduled it for 4 PM. Anyways, after I got there, I slept for over an hour just to be told that they needed a code from Kia and could not program my car key. This was after I had waited for six weeks for them to even get the key to me. After throwing a fit, the manager did finally make it to where they came to my town to pick up my car and program the key and return my car to me. I hope they have better service in the future!Strike out this time. More

by mdf1014 Verified Customer Verified Customer

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