Harveen Toor | Page 9

I've bought my family family's cars here for a few years now, they've always taken good care of me and the cars.. Service and repairs. It's also a great place for parts when I've needed them. now, they've always taken good care of me and the cars.. Service and repairs. It's also a great place for parts when I've needed them. More

by Roald Verified Customer Verified Customer

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I love the customer service over there. Harveen Toor is very helpful. Always he explain all the issues and recommendations Harveen Toor is very helpful. Always he explain all the issues and recommendations More

by rajitharackal Verified Customer Verified Customer

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Always friendly and courteous greeting. Prompt and high quality service. Provide good feedback to customers. Prompt and high quality service. Provide good feedback to customers. More

by browno Verified Customer Verified Customer

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The people that work here seem to care about making you no matter which department you are in that you have a good experience. no matter which department you are in that you have a good experience. More

by Kelleygirlplanet Verified Customer Verified Customer

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Convenient dealership to my home and the service rep Harveen is very pleasant to do business with. I would surely recommend his service. Harveen is very pleasant to do business with. I would surely recommend his service. More

by smithf2003 Verified Customer Verified Customer

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I’ve been coming here since I moved to Dallas in 2020. I’ve always scheduled an appointment and had no issues. Everyone’s been friendly and I’ve had no complaints until my recent visit this past Saturday. I’ve always scheduled an appointment and had no issues. Everyone’s been friendly and I’ve had no complaints until my recent visit this past Saturday. I came in for my scheduled 10am appointment and was told it would be a few hours. I asked “even with an appointment?” He responded yes. I was coming in for a tire rotation and a screw in one of my tires. I am a VERY patient person. I sat in the lobby and waited for a phone call or my name to be called, which they’ve done every time I’ve been there for the last 5 years. I got a text message with a video of my car saying what was work was done at 11:27am. I sat and watched people who came in well after me, get into their vehicles and leave. Again, I’m a very patient person and know everyone is hard at work and they would let me know once my car is ready. No point in asking. It wasn’t until 2:40Pm, 4 and a half hours after my scheduled appointment that I finally grew impatient. I finally asked “can I get an eta on my car?” To which he responded “I’ve tried calling you multiple times.” I showed him my call log and told him I received not a single call. He then realized he was calling the wrong number. There’s only one number associated to the account. He had the wrong area code. While I understand accidents happen, why didn’t he simply go into the waiting lobby 10 feet from his desk and call out my name? Other employees did it that day so why not him? My car had been ready for pick up since noon. I didn’t get it until past 3:40pm. I sat in that lobby for almost 4 hours longer than ai needed to. Should I have asked sooner? Yes, but he should have done more than calling the incorrect number. More

by gonzalesd0113 Verified Customer Verified Customer

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I am not too happy due to I came in late evening for my appointment before closing, and my car was not inspected as it should have! appointment before closing, and my car was not inspected as it should have! More

by sibarr03 Verified Customer Verified Customer

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Clean dealership with good accommodations for waiting guests. Was direct and to the point when it came to the out the door price. No haggle or stressing over numbers. guests. Was direct and to the point when it came to the out the door price. No haggle or stressing over numbers. More

by Dave_C_D Verified Customer Verified Customer

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Great service always a great atmosphere when I come in Harveen always takes great care of me and my wife when we come in . Harveen always takes great care of me and my wife when we come in . More

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I purchased my 2020 tundra has a lease vehicle back in May of 2020. Subsequently bought the lease out. All the Service work I have had done on this unit has been taken care of at your dealership. Harveen May of 2020. Subsequently bought the lease out. All the Service work I have had done on this unit has been taken care of at your dealership. Harveen is the second service manager I’ve had, and by far the best I’ve ever had in my life of owning vehicles. I can actually say I consider Harveen a friend. Keep up the good work you have my business. More

by John Grupp Verified Customer Verified Customer

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