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Harvey Hollander
108 Reviews
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108 Reviews
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108 Reviews of Harvey Hollander
Verified Customer
March 29, 2018
Routine Maintenance As usual, fantastic experience having my SUV serviced. Quick, easy and Harvey in service was outstanding. Car was cleaned and returned better than whe As usual, fantastic experience having my SUV serviced. Quick, easy and Harvey in service was outstanding. Car was cleaned and returned better than when I arrived. More
by SCGAMECOCK1965
March 27, 2018
Building is nice, some employees not so much. Pulled into service lane and was greeted by a service person. They took my keys and escorted me inside to a service adviser. All good so far. then Pulled into service lane and was greeted by a service person. They took my keys and escorted me inside to a service adviser. All good so far. then sat at a desk for the service adviser and proceeded t be ignored for 5 minutes as the adviser was standing at his desk yelling at other advisers. He then asked about the issue with my car and I explained the issue. While explaining he was talking to other advisers and at one point snatched some papers out of the other adviser's hands. This was awkward as I could see that the other advisers was upset. At this point he hasn't even acknowledged I was there. So I introduced myself. He then says that he has a loaner for me and sent me to the loaner section. No goodbye or anything like that. The loaner was a 2017 Q50. Nice car but my good how disgusting the interior was. It had never been cleaned. there were spots of dried on liquid all over the various screens. It smelled like vomit. Asked ab out getting a different loaner but was told that customers do not get to choose the loaner they want. I just wanted a car without a vomit smell. Brought the loaner back after calling them to see if it was done. My car was covered in grease on the door panels, steering wheel and shifter. At this point I just wanted to be done with them. I asked for a towel to wipe the interior down. With that I left. I think next time I'll visit Nalley even though it is further away. There were some very nice people there. Sean and Josh were very nice and Craig Hooten was also nice while I walked the showroom. More
by SBR246
Other Employees Tagged: Sean Wiggins, Josh in service
March 27, 2018
Quality experience We know we can rely on Harvey and the service department to keep us safe on the road while never failing to accommodate our schedule. We know we can rely on Harvey and the service department to keep us safe on the road while never failing to accommodate our schedule. More
by JRICKS48
March 24, 2018
Great experience at Infiniti dealership! It was a sincere pleasure getting my QX80 vehicle serviced here. Harvey was our service representative and he sets the bar for others to follow. Harve It was a sincere pleasure getting my QX80 vehicle serviced here. Harvey was our service representative and he sets the bar for others to follow. Harvey was superb with his customer service skills and made the process a first class experience. I would definitely return for future vehicle needs and maintenance issues. Fantastic job! Thanks! More
by AUKURIO
March 23, 2018
Review Love the service and the ppl are very nice. I just wish they would setup desks for ppl who work remotely while they wait on their cars. The Lexus deal Love the service and the ppl are very nice. I just wish they would setup desks for ppl who work remotely while they wait on their cars. The Lexus dealership in Gwinnett actually has a business center in their waiting area with desks and computer monitors. The waiting area is too small. More
by MIKE_MIKE3
Other Employees Tagged: George Elum, Matt Schnall, Greg Simpson
March 21, 2018
EXCELLENCE !! If the inner urge at "INFINITI OF GWINNETT" is to provide the customer with the highest quality of service that they can, then their mission has been If the inner urge at "INFINITI OF GWINNETT" is to provide the customer with the highest quality of service that they can, then their mission has been accomplished. A perfect example is Service Consultant (Harvey Hollander) he delivers the same if not better service on each visit. I will tell you, in relation of a result to its cause my wife and I are satisfied, whatever the adviser Harvey recommends works, he has proven to be dependable in character, judgment, & practice throughout the years, let me put it this way: Harvey Hollander holds true to his profession!! More
by HAMPHAMP4
March 21, 2018
Service center experience Extremely thorough...loved the details provided after service that brokedown all the steps taken to repair my Q50. The service center really adds valu Extremely thorough...loved the details provided after service that brokedown all the steps taken to repair my Q50. The service center really adds value to this car purchase and reaffirms that I made a good decision. More
by michaelhall4488
Other Employees Tagged: Alexis Andrews
March 21, 2018
Competent service personnel with compressive review The skilled personnel at Infiniti of Gwinnett know how to keep your vehicle running and diagnose any kind of failure. Pricing is more than competiti The skilled personnel at Infiniti of Gwinnett know how to keep your vehicle running and diagnose any kind of failure. Pricing is more than competitive when you consider the quality of service and amenities available to make the visit the most minimum interruption to your schedule. More
by MRHH56
March 20, 2018
Great service! Harvey is amazing and always makes sure you receive the BEST SERVICE! I love Infiniti and I only go to this dealership for everything involving my car Harvey is amazing and always makes sure you receive the BEST SERVICE! I love Infiniti and I only go to this dealership for everything involving my car. More
by KAYACRESSWELL
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