Hayden Knowles
Hayden Knowles at Five Star Subaru of Grapevine

Hayden Knowles | Page 4

Express Service Advisor

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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5.0
90 Reviews

Dealership Experience

4 yrs, 2 mos

5.0

90 Reviews

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90 Reviews of Hayden Knowles

September 30, 2024

Dealership Rating
Employee Rating

Casey Pierce was great to work with! Was able to drive several different vehicles and make a final decision on which one worked the best for us. The entire purchase process was great f More

by RCARTER74133
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 01, 2024

Five Star Subaru of Grapevine responded

Congratulations, RCARTER74133, on your new car from Five Star Subaru. We appreciate your business and value your feedback. Your positive comments about Casey are appreciated. Let us know when you have vehicle questions at 817-438-1700. We are here for you. Thank you, David Cheney, General Sales Manager

August 28, 2024

Dealership Rating
Employee Rating

Overall a very pleasant experience. It was with the commute from Houston to get a new Subaru More

by CGERM2012
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Cryer

Aug 29, 2024

Five Star Subaru of Grapevine responded

CGERM2012, We hope your travels back to Houston in your new Subaru were enjoyable! Thank you for shopping at Five Star Subaru and know that Hayden and our staff welcome your vehicle questions at 817-438-1700. We will do all we can to help you understand your car's technology. Congratulations! Take care, David Cheney, General Sales Manager

August 15, 2024

Dealership Rating
Employee Rating

Hayden was very knowledgeable and helpful. She was even patient when I asked her the same questions multiple times. She helped me identify and decide what I wanted. I appreciate that More

by DENNISRILEY870
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Laymon, Brandon Fraikes

Aug 15, 2024

Five Star Subaru of Grapevine responded

Dennis, Thank you for shopping with Hayden and the Five Star Subaru team. Continue to ask your questions at 817-438-1700. We are here to help you fully enjoy your new Subaru. Best regards, David Cheney, General Sales Manager

August 04, 2024

Dealership Rating
Employee Rating

Wonderful experience from the first point of contact. I really appreciate Hayden personally delivering my new car to me at my home! It truly was the best car buying experience I’ve ever had. More

by KTRUNK
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Scott Mirbahaeddin

Aug 05, 2024

Five Star Subaru of Grapevine responded

KTRUNK, Thank you for recognizing Hayden's efforts to make your car buying experience at Five Star Subaru efficient. Should you have additional questions, please call 817-438-1700. Your complete satisfaction remains our focus. Congratulations! Take care, David Cheney, General Sales Manager

July 30, 2024

Dealership Rating
Employee Rating

We purchased a Crosstrek from Fivestar and our experience was great. Want to thank Hayden for explaining in detail all functions of the car and making the purchase a pleasant experience. More

by RMAT2018
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Corbin Beck

Jul 31, 2024

Five Star Subaru of Grapevine responded

RMAT2018, We're so happy to hear that your experience purchasing a Crosstrek from Five Star Subaru was great! Hayden is a valued member of our team, and we appreciate you taking the time to recognize the excellent customer service and product knowledge. Don't hesitate to call 817-438-1700 with technical or care questions. Enjoy your new car and congratulations! Thank you, David Cheney, General Sales Manager

July 15, 2024

Dealership Rating
Employee Rating

Hayden and the tram at five-star were fantastic! Very helpful, prompt, and carried a sense of urgency. I tried working with my previous dealer and it was like pulling teeth to get a response from so More

by M.WOOD0213
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Laymon, Brandon Fraikes

Jul 16, 2024

Five Star Subaru of Grapevine responded

M.WOOD0213, Thank you again for choosing Five Star Subaru and for letting us know about your experience. Customer satisfaction and transparency are both top goals at our dealership and your new car questions are always welcomed at 817-438-1700. We wish you safe travels and continued enjoyment in your Subaru! Take care, David Cheney, General Sales Manager

June 23, 2024

Dealership Rating
Employee Rating

Hayden and Tobias were both very knowledgeable and very helpful and made the entire process seamless. More

by JAK616
Recommend Dealer
Yes

Other Employees Tagged: Tobias Awoniyi, Brandon Fraikes

Jun 24, 2024

Five Star Subaru of Grapevine responded

JAK616, We appreciate knowing your shopping experience at Five Star Subaru went so well. Congratulations on your purchase and please reach out to 817-438-1700 any time you need our advice. Thank you for your business and comments. Take care, David Cheney, General Sales Manager

June 13, 2024

Dealership Rating
Employee Rating

Our saleslady was outstanding! She helped me immediately and thoroughly when I called about a car on the website. She picked us up from the airport when we flew in to pick up the More

by Dad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shane Hacker

Jun 14, 2024

Five Star Subaru of Grapevine responded

Dad, We're thrilled to hear about your amazing experience with Hayden and our team! Thank you for choosing Five Star Subaru. We strive to make car buying delightful, and it sounds like we hit the mark! Enjoy your travels in your new car and call us with questions any time at 817-438-1700. Best regards, David Cheney, General Sales Manager

May 14, 2024

Dealership Rating
Employee Rating

Hayden’s a real pro and sensitive to her customer’s needs. All the rest of the people we met, they seem attentive and friendly. More

by MACECOY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Fraikes, Steve Lennon

May 15, 2024

Five Star Subaru of Grapevine responded

Congratulations, MACECOY, on your purchase at Five Star Subaru. On behalf of Hayden and our sales team, thank you for your kind endorsement and business. We remain available at 817-438-1700 to help you with all of your technical and maintenance concerns. Thanks again, David Cheney, General Sales Manager

May 12, 2024

Dealership Rating
Employee Rating

Hayden was the best. She was patient with me for weeks as we tried to figure out our schedule and went back and forth on whether to lease or buy. She was incredibly knowl More

by ERICK.SIGMOND
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Lennon

May 12, 2024

Five Star Subaru of Grapevine responded

Congratulations, Erick, to you and your wife on your car from Five Star Subaru. If either of you need our vehicle advice, please call 817-438-1700. Hayden and our team remain available to help. Thank you for your recommendation! Take care, David Cheney, General Sales Manager

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