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Hayden Knowles

Overview Reviews (86) Inventory (286)

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Hayden Knowles

Hayden Knowles | Page 8

Express Service Advisor

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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5.0

86 Reviews

Overview Reviews (86) Inventory (286)

Dealership Experience

4 yrs, 1 mo

5.0

86 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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86 Reviews of Hayden Knowles

December 22, 2022

Dealership Rating

Employee Rating

Staff was friendly and helpful made sure I was able to get the car I want. get the car I want. More

by jefflandes95

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Scott Mirbahaeddin

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Dec 23, 2022 -

Five Star Subaru of Grapevine responded

Thank you, jefflandes95, for taking the time to share your Five Star Subaru shopping visit. Helping you fully enjoy your Subaru remains a goal. Reach Hayden, Scott, or me at 817-438-1700 when you have questions about your car. We are here to help in any way we can. Happy Holidays, Doug Laymon, Sales Manager

September 16, 2022

Dealership Rating

Employee Rating

They listen to what we were looking for and took care of us at a good price. us at a good price. More

by estlerbrian

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Doug Laymon, Brandon Fraikes

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Sep 17, 2022 -

Five Star Subaru of Grapevine responded

Estlerbrian, Welcome to Five Star Subaru. Providing you with focused services is the goal. When you have questions about your new Subaru, we remain available at 817-438-1700. Thank you for rating your visit. Best Regards, Doug Laymon, Sales Manager

September 15, 2022

Dealership Rating

Employee Rating

Had one of the best shopping and ordering experience. Hayden was very helpful and did a great job at keeping me updated. Hayden was very helpful and did a great job at keeping me updated. More

by medranoprince

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Brandon Fraikes

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Sep 16, 2022 -

Five Star Subaru of Grapevine responded

Medranoprince, We are here to help you enjoy your new Subaru! Thank you for sharing your shopping experience with Hayden and Brandon. Don't hesitate to give us a call at 817-438-1700. We look forward to seeing you again. Congratulations! Best Regards, Doug Laymon, Sales Manager

September 01, 2022

Dealership Rating

Employee Rating

Best experience and the quickest truck deal I have ever made in all of my years. made in all of my years. More

by Rhoads

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Brandon Fraikes

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Sep 02, 2022 -

Five Star Subaru of Grapevine responded

Congratulations, Rhoads! We hope you are enjoying your truck. When you have future vehicle needs, please reach Hayden or me at 817-438-1700. We will look forward to hearing from you again. Thank you, Doug Laymon, Sales Manager

August 31, 2022

Dealership Rating

Employee Rating

Great customer service! They took good care of me. I would definitely recommend this dealership and buy from them again. They took good care of me. I would definitely recommend this dealership and buy from them again. More

by aaronsasse95

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Kenny Wilder , Jeff Davis

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Sep 01, 2022 -

Five Star Subaru of Grapevine responded

Congratulations on your new Subaru, aaronsasse95! It is great to know you enjoyed shopping at Five Star Subaru. Hayden and our staff appreciate your high marks and we look forward to answering technical or care questions at 817-438-1700. Enjoy your ride and please stay in touch! Take Care, Doug Laymon, Sales Manager

July 03, 2022

Dealership Rating

Employee Rating

The personnel at this dealership are friendly, knowledgeable, and professional. I would not hesitate to recommended Five Star Subaru for either sales or service. They are top-notch! knowledgeable, and professional. I would not hesitate to recommended Five Star Subaru for either sales or service. They are top-notch! More

by Craig.Gibbins

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Taylor Bayles, Brandon Fraikes , Jeff Davis

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Jul 04, 2022 -

Five Star Subaru of Grapevine responded

Congratulations, Craig! The Five Star Subaru staff continue to be available at 817-438-1700. Helping you fully enjoy your new car is our goal. Thank you for sharing your experience and let us know when you have vehicle questions. Best Regards, Doug Laymon, Sales Manager

June 29, 2022

Dealership Rating

Employee Rating

Hayden was really great. I love my new car. Would recommend her to anyone! Love I love my new car. Would recommend her to anyone! Love More

by ddellaruth

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Brandon Fraikes

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Jun 30, 2022 -

Five Star Subaru of Grapevine responded

Ddellaruth, Thank you for the positive review for Hayden and Five Star Subaru. We want to help you enjoy your purchase, so don't hesitate to call us at 817-438-1700 at any time. We are grateful to have had the chance to serve you. Best Regards, Doug Laymon, Sales Manager

June 29, 2022

Dealership Rating

Employee Rating

VEY NICE CLEAN, FRIENDLY, THE CUSTOMER SERVICE I RECIEVED WAS GREAT, I LOVED IT THERE WAS GREAT, I LOVED IT THERE More

by emendez3

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Brandon Fraikes , Jeff Davis

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Jun 30, 2022 -

Five Star Subaru of Grapevine responded

Emendez3, Thank you for the great review! We’re so happy you enjoyed your shopping visit at Five Star Subaru. We love having you here. Let us know when to expect you again at 817-438-1700. Have fun in your new Subaru, Doug Laymon, Sales Manager

June 21, 2022

Dealership Rating

Employee Rating

My sales person is Hayden Knowles. She was fantastic to work with. From the time we entered the dealership found the vehicle we wanted to order until the time of delivery, she was al She was fantastic to work with. From the time we entered the dealership found the vehicle we wanted to order until the time of delivery, she was always willing to keep us updated on the progress of our order and most patient when I had to delay in getting to the dealership to take delivery. Hayden explained my new Ascent in detail and when we test drove the vehicle, she was extremely knowledgeable about the entire vehicle and answered all my questions. I would request her services again. She was fantastic to work with. More

by DEAN.BELCHER

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Doug Laymon, Kenny Wilder , Anthony Lombardo

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Jun 24, 2022 -

Five Star Subaru of Grapevine responded

Congrats on your new car, Dean! Thank you so much for the fantastic recommendation! We're happy to hear that you had a great experience with Hayden and the Five Star Subaru team. Please keep in touch at 817-438-1700. Thanks again, Doug Laymon, Sales Manager

June 16, 2022

Dealership Rating

Employee Rating

Really helpful, expeditious and forth coming - had a great and easy experience buying my car! great and easy experience buying my car! More

by audra0

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Brandon Fraikes

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Jun 17, 2022 -

Five Star Subaru of Grapevine responded

Audra, Congratulations on the purchase of your Land Rover at Five Star Subaru. We want every transaction to be smooth and transparent. If we can help further, please reach our staff at 817-438-1700. Thank you for your review and business, Doug Laymon, Sales Manager

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