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Heather Beran
Heather Beran at Bryan College Station Toyota

Heather Beran | Page 4

Service Advisor

Bryan College Station Toyota

728 Earl Rudder Fwy
Bryan, TX 77802

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4.8
135 Reviews
4.8

135 Reviews

Write a Review

135 Reviews of Heather Beran

February 24, 2026

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Employee Rating

Clear communication, easy in and out for service. All team members are helpful when arriving. More

by jonathanwv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 24, 2026

Bryan College Station Toyota responded

It’s great to hear our clear communication and streamlined check-in made your visit easy. Heather and our service team were glad to help with your Toyota Tundra Hybrid. We’re here whenever you need us again.

February 23, 2026

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Employee Rating

The Toyota service department was very efficient in taking care of all that was needed for my 2023 Highlander Toyota. More

by HOPEPEQUENO
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Birdwell

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Feb 23, 2026

Bryan College Station Toyota responded

We appreciate your five-star feedback on our Toyota service department. It’s great to know we efficiently addressed everything needed for your 2023 Highlander. We look forward to assisting you again.

February 17, 2026

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I appreciate all the employees at BCS Toyota, especially the mechanics working on my vehicle . More

by LAURAWALKER2381
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Nguyen

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Feb 25, 2026

Bryan College Station Toyota responded

Thank you for the kind words! We’re glad to hear you appreciate our team at Bryan College Station Toyota, especially the technicians working on your vehicle. We truly value your support and are grateful for the opportunity to take care of your service needs.

February 14, 2026

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My service was super fast and I had great contact through out the process. Thanks! More

by Chris.d.taylor53
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Service Time
Service Communication
Recommend Dealer
Yes
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Feb 25, 2026

Bryan College Station Toyota responded

Thank you for the great feedback! We’re glad to hear your service was completed quickly and that you had clear communication throughout the process. We appreciate you choosing Bryan College Station Toyota and hope to see you again next time you need us.

February 04, 2026

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Went smooth. She answered several questions for me. Love the Toyota product that’s pretty much it More

by beabehrens59
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 09, 2026

Bryan College Station Toyota responded

Thank you for sharing! We’re glad everything went smoothly and that Heather took the time to answer your questions. It’s great to hear you’re enjoying your Toyota, and we appreciate you choosing Bryan College Station Toyota.

January 26, 2026

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Employee Rating

I had a great experience getting my oil changed and tire rotation. It has been the highlight of my year. More

by glk1964
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Birdwell, Ron Broesche

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Jan 27, 2026

Bryan College Station Toyota responded

We appreciate you taking the time to share your experience. It’s good to hear your oil change and tire rotation went smoothly. When you are ready for your next service, we’ll be here to assist. Customer Relations Manager customerservice@purdygroupusa.com

January 25, 2026

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Same issue after the only 2 services. I'll be going elsewhere for the next service More

by JEANENECLARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 26, 2026

Bryan College Station Toyota responded

Thank you for your feedback. We are sorry to hear that you experienced the same issue after your services. We would like to understand the situation better so we can help resolve it. Please feel free to reach out to us. Customer Relations Manager customerservice@purdygroupusa.com

January 16, 2026

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Did exactly what they were supposed to do with no complaints. Place is nice to wait in More

by freeman.cambria
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Jan 21, 2026

Bryan College Station Toyota responded

We’re glad to hear everything went smoothly and that you had a comfortable wait while we took care of your vehicle! Thanks for trusting BCS Toyota—we look forward to your next visit.

January 09, 2026

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Toyota is a wonderful Dealership & understanding about service & kindness , & compassion too, thanks so very much,👍 More

by LDFORD54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Dowling, Justin Birdwell, Ron Broesche, Tanner Gregory, Bobby Hall, Carey Hausenfluck, Abagail Mojica, Dustin Holifield, Russell Karli

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Jan 27, 2026

Bryan College Station Toyota responded

We really appreciate you taking the time to share this! It’s great to hear our team’s kindness and understanding made your experience a positive one. Thank you for choosing Toyota!

December 26, 2025

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Employee Rating

Heather was very professional. She was able to let me know, in clear language, exactly what my car needed. She spent a lot of time looking for my tires. More

by mikedmcb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 29, 2025

Bryan College Station Toyota responded

Thank you for sharing your experience. We are glad Heather provided clear information and took the time to find the right tires for your car. We appreciate your feedback! Customer Relations Manager customerservice@purdygroupusa.com

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