Heather Cullen | Page 10

Driver who took me home was great. Service was completed on timely manner. Heather did her usual good job. It was the same issue with the car as I have had two other times. Service was completed on timely manner. Heather did her usual good job. It was the same issue with the car as I have had two other times. More

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Very efficient service response. Heather was the best service person ever. I definitely will return. Heather was the best service person ever. I definitely will return. More

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On Wednesday, my CRV's battery unexpectedly died on my at the grocery store when it was not that old and did not have a reason. I called service and got Heather who helped verify the issue. A nice couple had the grocery store when it was not that old and did not have a reason. I called service and got Heather who helped verify the issue. A nice couple had a portable car starter and got the car going. Once I got to Lou Sobh, the employees helped get things checked out and fixed quickly so I could make it to an appointment. That same day, my civic's battery died. This has never happened like this! I called service again because the alarm would go off when I would try to connect the cables. John G was able to figure out the problem(2009 civic need the key to unlock the door manually to turn off) after talking to a tech. He and the others helped fix the issues quickly again. They made a stressful situation easier to deal with! More

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In today's world it is hard to find an individual who goes beyond expectations with their customers, but Heather is that person. She listens, explains and then takes the proper action with your car. Sh goes beyond expectations with their customers, but Heather is that person. She listens, explains and then takes the proper action with your car. She is one of the reasons I keep buying Hondas for my family. More

by BGLEZEN Verified Customer Verified Customer

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Heather is helpful and knowledgeable. She does not pressure but explains things and respects the customer. She does not pressure but explains things and respects the customer. More

by drjensh Verified Customer Verified Customer

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Was taken right on time and Heather was very friendly and informative to what needs to be done informative to what needs to be done More

by Horse lady Verified Customer Verified Customer

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I've worked with Heather since first purchasing our car in 2015. She and her staff have always been professional, knowledgeable, and friendly. Even though I have closer dealerships that I could use, I pr in 2015. She and her staff have always been professional, knowledgeable, and friendly. Even though I have closer dealerships that I could use, I prefer to drive from Gainesvill and work with Heather to have our car serviced. More

by CHUCK.DICKSON Verified Customer Verified Customer

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Heather Cullen is super helpful, knowledgeable and considerate. All the staff are friendly and courteous when my CRV needs service. considerate. All the staff are friendly and courteous when my CRV needs service. More

by Sheila B. Verified Customer Verified Customer

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Several on the service team have been helpful when my CRV needed service and my vehicle and been reliable since I bought it from Lou Sobh over 6 years ago. Heather recently contacted me when there was a sale needed service and my vehicle and been reliable since I bought it from Lou Sobh over 6 years ago. Heather recently contacted me when there was a sale on the tires I wanted/needed. She also helped with the rebate paperwork. More

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Overall good customer service. Work was done in a timely manner. Will return when needed. Work was done in a timely manner. Will return when needed. More

by kdtremble Verified Customer Verified Customer

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