Heather Cullen
Heather Cullen at Lou Sobh Honda

Heather Cullen | Page 101

Service Manager

Lou Sobh Honda

1105 Buford Rd
Cumming, GA 30041

Contact Me
4.9
1,207 Reviews

I have been with Honda and Acura dealers for over 20 years and love helping people and building relationships with guests. The last thing people want is a stressor over a vehicle, and it is always nice to help make a negative situation, turn into a positive interaction.

Dealership Experience

13 yrs, 1 mo

Industry Experience

21 yrs, 5 mos

Languages Spoken

English English

4.9

1,207 Reviews

Write a Review

1207 Reviews of Heather Cullen

February 22, 2019

Dealership Rating
Employee Rating

Regular Maintenance and Recall Everything went well as usual. Heather was well versed in all aspects of the required maintenance and recall issues. She always goes out of her way to More

by mjmone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 05, 2019

Dealership Rating
Employee Rating

Prompt Service I came in on a Saturday morning without an appointment. My car was serviced and I was out within an hour. Heather explained everything that was done More

by honda2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 27, 2019

Dealership Rating
Employee Rating

Servicing my Honda Odyssey 2006 My service rep Heather was amazing. She completed the job timely and gave me a discount too on all the work I did . She truly went above and beyond f More

by Karinne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 19, 2019

Dealership Rating
Employee Rating

Service Dept I arrive at the dealership about 10 am and Heather check me in for an oil change. Heather informed me at it may take long because of the number of cu More

by Buth,howard70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 10, 2019

Dealership Rating
Employee Rating

Nice customer service Great experience in the Honda dealership can’t wait to go back again for my next car repair. Very clean and comfortable place to wait on your car . More

by SondA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Wikle , Justin Britt, Harald Hagen, Jimmy Harris, Sally Hayner, Bonnie Massingill, Shannon McConnell, Tala Sar

Jan 16, 2019

Lou Sobh Honda responded

Thank you for the 5 stars and we appreciate your business. Welcome to the Lou Sobh Honda Family. Have a great day. Chip Hill, Customer Relations Manager

December 16, 2018

Dealership Rating
Employee Rating

Very good experience Heather was very friendly and efficient working with us for our routine service. Would make me want to deal with Lou Sobh dealership in the future. More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 12, 2018

Dealership Rating
Employee Rating

It worked out It was a business decision and I was treated fairly. Definitely encouraged to buy a new car but they made it work. Have purchased two new cars from More

by Srmcgrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Manikowski

December 05, 2018

Dealership Rating
Employee Rating

Oil Change Tire Rotation Fast Courteous Service Always greeted with a smile Service done within a reasonable time frame Heather Cullen is a very good employee always treats More

by robterry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 03, 2018

Dealership Rating
Employee Rating

Excellent service on an 2006 Ridgeline 224, 000 miles and still going strong. Good products. Good service. The service team at Lou Sobh goes out of their way to accommodate my schedule. More

by Dayri01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sally Hayner

Dec 03, 2018

Lou Sobh Honda responded

Thanks for your nice comments. 224,000 miles is pretty impressive. These Honda's are tough. We have a Honda on our showroom that has almost a MILLION miles on it!! So...it looks like you have a chance to drive the car for a long, long time if you take care of it. Have a great day! Chip Hill, Customer Relations Manager

December 02, 2018

Dealership Rating
Employee Rating

Always Easy! Getting regular maintenance service has never been so fast and easy. As soon as I pull in the garage, the system recognizes me/my car and assigns a s More

by HFit2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 03, 2018

Lou Sobh Honda responded

Thanks for taking the time to write. Everyone loves Heather, She does a great job and has been here since the beginning,. It's our pleasure to take care of customers while they wait for their vehicle. See you next time. Please feel free to ask for me anytime I can help. Chip Hill, Customer Relations Manager

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