I have been with Honda and Acura dealers for over 20 years and love helping people and building relationships with guests. The last thing people want is a stressor over a vehicle, and it is always nice to help make a negative situation, turn into a positive interaction.
Read moreDealership Experience
13 yrs, 1 mo
Industry Experience
21 yrs, 5 mos
Languages Spoken
English
1,207 Reviews
Write a Review1207 Reviews of Heather Cullen
February 22, 2019
Regular Maintenance and Recall Everything went well as usual. Heather was well versed in all aspects of the required maintenance and recall issues. She always goes out of her way to Everything went well as usual. Heather was well versed in all aspects of the required maintenance and recall issues. She always goes out of her way to make sure you are satisfied. More
February 05, 2019
Prompt Service I came in on a Saturday morning without an appointment. My car was serviced and I was out within an hour. Heather explained everything that was done I came in on a Saturday morning without an appointment. My car was serviced and I was out within an hour. Heather explained everything that was done to my car. Everyone is always friendly and helpful. More
January 27, 2019
Servicing my Honda Odyssey 2006 My service rep Heather was amazing. She completed the job timely and gave me a discount too on all the work I did . She truly went above and beyond f My service rep Heather was amazing. She completed the job timely and gave me a discount too on all the work I did . She truly went above and beyond for me. Thank you Heather!!! More
January 19, 2019
Service Dept I arrive at the dealership about 10 am and Heather check me in for an oil change. Heather informed me at it may take long because of the number of cu I arrive at the dealership about 10 am and Heather check me in for an oil change. Heather informed me at it may take long because of the number of customer ahead of me. Your service dept did there job and was out in an hour. More
January 10, 2019
Nice customer service Great experience in the Honda dealership can’t wait to go back again for my next car repair. Very clean and comfortable place to wait on your car . Great experience in the Honda dealership can’t wait to go back again for my next car repair. Very clean and comfortable place to wait on your car . More
Other Employees Tagged: David Wikle , Justin Britt, Harald Hagen, Jimmy Harris, Sally Hayner, Bonnie Massingill, Shannon McConnell, Tala Sar
December 16, 2018
Very good experience Heather was very friendly and efficient working with us for our routine service. Would make me want to deal with Lou Sobh dealership in the future. Heather was very friendly and efficient working with us for our routine service. Would make me want to deal with Lou Sobh dealership in the future. More
December 12, 2018
It worked out It was a business decision and I was treated fairly. Definitely encouraged to buy a new car but they made it work. Have purchased two new cars from It was a business decision and I was treated fairly. Definitely encouraged to buy a new car but they made it work. Have purchased two new cars from this dealership and all my service in the last 14 months. What else can I say. More
Other Employees Tagged: Chris Manikowski
December 05, 2018
Oil Change Tire Rotation Fast Courteous Service Always greeted with a smile Service done within a reasonable time frame Heather Cullen is a very good employee always treats Fast Courteous Service Always greeted with a smile Service done within a reasonable time frame Heather Cullen is a very good employee always treats me fair More
December 03, 2018
Excellent service on an 2006 Ridgeline 224, 000 miles and still going strong. Good products. Good service. The service team at Lou Sobh goes out of their way to accommodate my schedule. 224, 000 miles and still going strong. Good products. Good service. The service team at Lou Sobh goes out of their way to accommodate my schedule. More
Other Employees Tagged: Sally Hayner
December 02, 2018
Always Easy! Getting regular maintenance service has never been so fast and easy. As soon as I pull in the garage, the system recognizes me/my car and assigns a s Getting regular maintenance service has never been so fast and easy. As soon as I pull in the garage, the system recognizes me/my car and assigns a service rep. Heather, who has been my service rep the past couple of visits, comes over to greet me, sign me in and take my car. I don't mind waiting in their customer waiting area. There are many different places to sit, some tables and cubicles where I can get work done. There's Wi-Fi, coffee, popcorn and plenty of bottled water. While I am waiting, Heather checks in to let me know how much longer my service will take to complete. It's rarely been longer than an hour. Always a great experience! More
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