Heather Cullen | Page 109

Great Service Dept. We moved to the area about 2 years ago and started getting our vehicles serviced here, 2 Hondas and a Ram. Staff is friendly and professional, Vehic We moved to the area about 2 years ago and started getting our vehicles serviced here, 2 Hondas and a Ram. Staff is friendly and professional, Vehicles are ready when promised, estimates are accurate and they are great about making us aware of upcoming maintenance issues to watch for. I highly recommend this dealer for service. We haven't yet purchased a Honda here, but when we're ready for a new one this is where we'll shop. More

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Very thorough and helpful Service Dept and Heather were very helpful. Pleasure doing business there with Kim Carr and Bob B. and no process is rushed. All questions answered co Service Dept and Heather were very helpful. Pleasure doing business there with Kim Carr and Bob B. and no process is rushed. All questions answered completely and patiently. More

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Great experience! I am very pleased with the service I received. Heather was very helpful and after being frustrated with another Honda dealer experience, I really app I am very pleased with the service I received. Heather was very helpful and after being frustrated with another Honda dealer experience, I really appreciated the prompt and effective service I received. Thank you. More

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Great service! Heather is exceptional! She’s pleasant to work with, very helpful and knowledgeable about the services being performed. I would definitely recommend f Heather is exceptional! She’s pleasant to work with, very helpful and knowledgeable about the services being performed. I would definitely recommend friends, family and my customers to this dealership. More

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2 recalls that Lou Sobh handled without delay. The service writer Heather really helped me out in a timely manner. They upgraded the Power steering software along with replacing the Battery Sensor The service writer Heather really helped me out in a timely manner. They upgraded the Power steering software along with replacing the Battery Sensor that was on safety recall. They only took about an hour to complete and returned my car washed and clean. Thank you Heather for being so courteous. More

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Help in a pinch We got in our CRV loaded to the gills with decorations for a rehearsal dinner and a trip. We had gassed up the day before and we had fastened our sea We got in our CRV loaded to the gills with decorations for a rehearsal dinner and a trip. We had gassed up the day before and we had fastened our seat belts. I pushed the ignition button and “click”. Ugh! Tried again and again to no avail. Found our jumper cables that hadn’t been used in ten years, jumped the car on the other car in the garage and called Heather Cullen at our Honda dealer service center. Told her our saga, and she said come right in!!! We got there, and discovered it was a dead battery!!!! (Thankfully not the starter!) she had us in and out in 35 minutes with a brand new battery fully installed for under $100.00!!! Could not believe it!!! Thanks, Heather, for taking such good care of us and helping us get to the rehearsal dinner in Charlotte... on time!!! More

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Very friendly and knowledgeable Every time I take my car in they take care of me they are they are great dealership to take your car in and have your car serviced Every time I take my car in they take care of me they are they are great dealership to take your car in and have your car serviced More

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Happy New Car Buyer! Lou Sobh Honda truly earned our 5 star rating. Tremendous service both in the buying process and in servicing our vehicles. Thanks so much for being Lou Sobh Honda truly earned our 5 star rating. Tremendous service both in the buying process and in servicing our vehicles. Thanks so much for being so accommodating and for going above and beyond to see to our automotive needs. More

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Excellent routine service experience, added a recall too. Inspection/recall item handled with best results, due to replacement parts rental provided all handled seamlessly. Regular oil change was standard e Inspection/recall item handled with best results, due to replacement parts rental provided all handled seamlessly. Regular oil change was standard excellence of this department. More

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Quick, friendly service and clean Pleasant experience from initial phone call to set up my service (recall repair) until I picked up my car later that day. I would recommend this deal Pleasant experience from initial phone call to set up my service (recall repair) until I picked up my car later that day. I would recommend this dealership to others in the area. More

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