I have been with Honda and Acura dealers for over 20 years and love helping people and building relationships with guests. The last thing people want is a stressor over a vehicle, and it is always nice to help make a negative situation, turn into a positive interaction.
Read moreDealership Experience
13 yrs, 1 mo
Industry Experience
21 yrs, 5 mos
Languages Spoken
English
1,207 Reviews
Write a Review1207 Reviews of Heather Cullen
January 14, 2018
Service Friendly people.. Exceptional service! Good ambience. Will certainly recommend this place to others. Also very good at understanding customer's needs. Friendly people.. Exceptional service! Good ambience. Will certainly recommend this place to others. Also very good at understanding customer's needs. Great place! and clean environment! More
January 09, 2018
Battery replaced after 2.5 years I recently had my wife stranded because the battery on her 2015 CRV quit working after 2.5 yrs. after going back home and jump starting her car I was I recently had my wife stranded because the battery on her 2015 CRV quit working after 2.5 yrs. after going back home and jump starting her car I was able to go the the dealership and get it replaced along with a routine oil change. They were quick and efficient as always. My service writer said because I was at 48000 miles the battery was out of warranty. She gave me a discount. It’s ironic but the Honda replacement battery has a better warranty than the factory installed. Other than being disapppinted in the failure of the battery after 2.5 years I am very happy with the vehicle and service I have received . More
January 09, 2018
Service Great service. Friendly staff Fast service Great low price for service Available discount coupons online Nice waiting room Free coffee Free Great service. Friendly staff Fast service Great low price for service Available discount coupons online Nice waiting room Free coffee Free snacks and free Internet More
Other Employees Tagged: Sally Hayner
January 05, 2018
Nice and fast Clear and prompt service! Easy in easy out. Friendly environment. I always comes here for service and bought my car from them as well. Trust their wor Clear and prompt service! Easy in easy out. Friendly environment. I always comes here for service and bought my car from them as well. Trust their work. More
Other Employees Tagged: Jacob Lawson
January 01, 2018
Great Have to wait 4 and a half hours to replace multimedia and still not working. Also didn’t get cortesy paint wash and after I left the lot low pressure Have to wait 4 and a half hours to replace multimedia and still not working. Also didn’t get cortesy paint wash and after I left the lot low pressure tire light came on which mean that service did not check pressure after tire rotation More
January 01, 2018
Excellent service I have always rec'd excellent service from Lou Sobh, from the moment I called to schedule an appointment to the end when my service was complete in a I have always rec'd excellent service from Lou Sobh, from the moment I called to schedule an appointment to the end when my service was complete in a timely manner. More
Other Employees Tagged: Jeremiah, who was the courtesy car driver
December 30, 2017
Excellent Service and Fantastic Staff I had a situation that needed to be handled immediately. I didn't have an appointment but Heather in the service department realized that this needed I had a situation that needed to be handled immediately. I didn't have an appointment but Heather in the service department realized that this needed to be taken care of and took us very quickly. Unfortunately the part was not available and needed to be ordered. She put us in a loaner vehicle and sent us on our way saying it would be 5-7 days before the part would be delivered. We were expecting to have to wait a week but the part was back in 1 day. My car is as good as new! Thank you More
December 29, 2017
Heather once again did a great job. My wife took a car on for service and had a great experience. Was impressed with what inspection points were covered.. recommended service was duly n My wife took a car on for service and had a great experience. Was impressed with what inspection points were covered.. recommended service was duly noted for our next More
December 29, 2017
I came in with no appointment experiencing a problem I came in with no appt experiencing an issue with a water leak and Heather was exceptional in getting me in a loaner quickly while my problem was diag I came in with no appt experiencing an issue with a water leak and Heather was exceptional in getting me in a loaner quickly while my problem was diagnosed and fixed. Amazing service!! More
December 18, 2017
great,been a great relationship with entire staff since August 2017 when I purchased my Ridgeline, everyone has been very friendly and helpful. The dealership is clean , with an eye on all its employe since August 2017 when I purchased my Ridgeline, everyone has been very friendly and helpful. The dealership is clean , with an eye on all its employees and customers , also refreshments while you wait. More

