Heather Cullen | Page 112

Excellent service, best I've experienced I have not purchased a vehicle from Lou Sobh but I do bring my wife's 2012 Accord and my vehicles there for service. I have always been impressed with I have not purchased a vehicle from Lou Sobh but I do bring my wife's 2012 Accord and my vehicles there for service. I have always been impressed with the friendliness of the people assisting me, they have always been efficient with their work and provided high quality work. Their facility is always clean and overall I have not been to a better service department for my vehicles. More

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Always a great experience. Got me in and out in no time. Always friendly and willing to assist. If she can't answer right then she always calls me right back. Got me in and out in no time. Always friendly and willing to assist. If she can't answer right then she always calls me right back. More

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Service Heather & Tala were extremely informative and kept me informed of everything that needed to be done. It's a long drive to the dealership but definite Heather & Tala were extremely informative and kept me informed of everything that needed to be done. It's a long drive to the dealership but definitely worth the effort. More

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Heather Cullen!!!! 5 STAR EMPLOYEE!!!! Our review is long over due! In the last year we have encountered the most knowledable and professional service representative, Heather Cullen. She ha Our review is long over due! In the last year we have encountered the most knowledable and professional service representative, Heather Cullen. She has helped us with any problems/questions/service we needed with our Honda Odyssey. She is so personable and knowledgeable when she explains the issue and what is needed to resolve it. From the first phone call with her a year ago to set up an appointment I could tell she strives for a win-win, what is best for the customer and company and offered us options to see what would most economically benefit us for our needed repairs. We TRUST Heather Cullen, and that makes me love our Honda and Lou Sobh Honda even more. Please recognize this outstanding employee! More

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Great job! I came in to have a recall fixed and they were fast and courteous, no problems to report! The waiting area was kid friendly too! I came in to have a recall fixed and they were fast and courteous, no problems to report! The waiting area was kid friendly too! More

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Great experience Came in for a recall service and also to have a new programmed key made. All of the staff I encountered were extremely friendly and helpful, the servi Came in for a recall service and also to have a new programmed key made. All of the staff I encountered were extremely friendly and helpful, the service was completed in the estimated timeframe I was provided, and the waiting area and refreshments made the wait extremely comfortable. I highly recommend this dealership for service. More

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Service The service was an easy experience. All employees were friendly. The work was performed as requested, my vehicle was delivered on time, all as sche The service was an easy experience. All employees were friendly. The work was performed as requested, my vehicle was delivered on time, all as scheduled. More

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great service for oil change The total process was simple and fast. All the staff members were very friendly. Customer waiting area was nice and clean. I'd highly recommend the s The total process was simple and fast. All the staff members were very friendly. Customer waiting area was nice and clean. I'd highly recommend the service team. More

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Fantastic - nice, clean and quick The place is a bit far away from my house but I am happy to drive to get exceptional service. They honored my expired coupon and the lady who took The place is a bit far away from my house but I am happy to drive to get exceptional service. They honored my expired coupon and the lady who took care of my van was very nice and knowledgeable about the vehicle. Waiting area is nice and clean, not too crowded. Service time was fantastic. Overall great experience at this dealership! More

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Installation of mud flaps. I arrived at scheduled time and Heather immediately helped me and also was kind enough to fix my door lock issues. She went above and beyond and I was I arrived at scheduled time and Heather immediately helped me and also was kind enough to fix my door lock issues. She went above and beyond and I was there less than 30 minutes! You have a great sales and service staff. More

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