Heather Cullen | Page 111

Great Experience! I had recently gotten my used Honda from another dealer out of state and there was a vibrating noise in the dash that was driving me crazy. I original I had recently gotten my used Honda from another dealer out of state and there was a vibrating noise in the dash that was driving me crazy. I originally called another dealer (Milton Martin) that was closer to my house to make my appointment and they were very rude on the phone so I decided to go with Lou Sobh. From making my appointment to getting my car back from the service department at Lou Sobh, my service was phenomenal. For one, I was very surprised and pleased with the amount of women working in the service department. This is something you do not see very often. Secondly, everyone working in the service department was friendly, fast, and had a smile on their face. Last, when I had gotten my car back, it had been washed, for free. This was a nice touch. When my car requires servicing (oil change, etc) I will be going to Lou Sobh! More

Print

Fast and friendly I have been going to Lou Sobh Honda for service since they opened. Always fast and friendly and reasonable cost The waiting area is quiet and comfor I have been going to Lou Sobh Honda for service since they opened. Always fast and friendly and reasonable cost The waiting area is quiet and comfortable More

Print

Exceptional Service Thank you for training such an exceptional representative! I had a busy day and wanted to drop my car off to have it checked. The young girl that he Thank you for training such an exceptional representative! I had a busy day and wanted to drop my car off to have it checked. The young girl that helped was extremely helpful. Because of your customer service I will continue to tell people about the service at Lou Sabh. More

Print

Service department I love Hondas! They be ver break. Lou Sobh is one of four Honda dealerships that I've done business with but Lou Sobh Honda is the opitome of great se I love Hondas! They be ver break. Lou Sobh is one of four Honda dealerships that I've done business with but Lou Sobh Honda is the opitome of great service and professionalism. My service advisor is usually Heather Cullen. She is the Cat's Meow! Over the weekend I had a service problem with one of my tires and I contacted Heather, but found her unavailable. I had the pleasure of meeting Bonnie Massengillle and the service manager David Wilke. They were also incredible. I am an insurance adjuster and have seen the very best to the worst. I'm buying my next car from Lou Sobh Honda because of the many pleasant experiences. GREAT JOB LOU SOBH! More

Print

The Best Auto Service Department More than three years, since its opening, we are coming to this dealership for regular service and repair of our two Honda Accords. It is just pleasur More than three years, since its opening, we are coming to this dealership for regular service and repair of our two Honda Accords. It is just pleasure to be here. Everything is perfectly clean and nice. While waiting you can have free snacks and drinks. More importantly you will experience the best customer service. All these years we are working with Service Adviser Heather Cullen, who is very friendly and not only giving you an honest and reliable advice, but ready to help you to reduce the cost. We would like to thank the Service Manager Herald Hagan for understanding and responding without delay to the customer needs. We recommend everybody to use this auto service. More

Print

Best Honda Service In a world where customer service Is suffering, you can still find exceptional customer service at Lou Sobh Honda. The team always takes great In a world where customer service Is suffering, you can still find exceptional customer service at Lou Sobh Honda. The team always takes great care of me and my car! They are best in class. More

Print

AC blowing hot air and recall on Airbag Valve Assembly Great customer service experience. My car was repaired in one day, actually by 1pm same day I dropped it off. I was not inconvenienced at all and my Great customer service experience. My car was repaired in one day, actually by 1pm same day I dropped it off. I was not inconvenienced at all and my service representative (Heather) was helpful and so courteous. I will definitely take my Honda back here for any other items I need and will most likely buy my next Honda here. My AC was repaired and a recall on my air bag was repaired with no issues. I think this dealership has a very honest work force and I will trust their advice about future repairs. Thank you!!! More

Print

1st visit after purchase Service area was very clean and had plenty of people on duty and did not have to wait. Everyone was very pleasant and was on our way very quickly. Service area was very clean and had plenty of people on duty and did not have to wait. Everyone was very pleasant and was on our way very quickly. More

Print

New Civic Purchase Very easy buying experience - good people ! Excellent support help with a minor problem I had with tire pressure reading low. I am very satisfied wit Very easy buying experience - good people ! Excellent support help with a minor problem I had with tire pressure reading low. I am very satisfied with the car. More

Print

Very Professional The Service Advisors are always extremely professional. My advisor (Helen) was informative and very friendly. The only recommendation I would sugges The Service Advisors are always extremely professional. My advisor (Helen) was informative and very friendly. The only recommendation I would suggest is to offer more "service specials" for loyal customers. More

Print