Heather Cullen
Heather Cullen at Lou Sobh Honda

Heather Cullen | Page 113

Service Manager

Lou Sobh Honda

1105 Buford Rd
Cumming, GA 30041

Contact Me
4.9
1,207 Reviews

I have been with Honda and Acura dealers for over 20 years and love helping people and building relationships with guests. The last thing people want is a stressor over a vehicle, and it is always nice to help make a negative situation, turn into a positive interaction.

Dealership Experience

13 yrs, 1 mo

Industry Experience

21 yrs, 5 mos

Languages Spoken

English English

4.9

1,207 Reviews

Write a Review

1207 Reviews of Heather Cullen

February 18, 2017

Dealership Rating
Employee Rating

Best Customer Service Lou Sobh Honda has worked on 3 of my vehicles over the years including my Lexus. Heather, my service advisor, is the best! They are honest, have reaso More

by BOZZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 20, 2017

Dealership Rating
Employee Rating

alsome very well pleased every one was very nice and Justin britt was right on point very good job I will always bring my car there to be serve More

by waynec626
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Britt

January 19, 2017

Dealership Rating
Employee Rating

Service Excellent service and customer service. I only was there for an oil change but the place was clean, service was quick and customer service was excelle More

by Daniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 19, 2017

Dealership Rating
Employee Rating

Outstanding I felt the service was a good experience, except for the price of the service. It also took a bit longer (4 hours) than expected . More

by Jerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 15, 2017

Dealership Rating
Employee Rating

service I use this dealership for service on both my vehicles. Without exception I have been extremely pleased with the service I have received. My service a More

by Debbie23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 08, 2017

Dealership Rating
Employee Rating

The usual excellent experience Heather was as usual very courteous and professional. I go out of my way to request her and I have never been disappointed. She is a credit to your More

by billkuch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 30, 2017

Lou Sobh Honda responded

Thanks for the very nice comments on Heather. She does a great job for us and we appreciate your business. I will be sure that Heather reads this. Have a great day and see you next visit. Chip Hill, Marketing

December 31, 2016

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Employee Rating

Wheel alignment The service was efficient and excellent. Heather Cullen did a superb job in taking care of my auto service in record time. I always get great attenti More

by Charles B Wilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 13, 2017

Lou Sobh Honda responded

Thank you Charles.We couldn't ask for a better review. We appreciate your business and look forward to your next visit. I will be sure to thank Heather as well. Have a great day! Chip Hill, Marketing

December 17, 2016

Dealership Rating
Employee Rating

Service Tried to have problem resolved a another dealer, didn't work! Lou Sobh service was fantastic,polite,and took care of my concerns. Treated me as a pers More

by Jrfricks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Meckes

Mar 13, 2017

Lou Sobh Honda responded

Glad to be of service to you. Thanks for writing. I will be sure to thank Eric and Heather for a job well done. Now YOU have friends in the car business...and we will take good care of you and your vehicle!! Chip Hill, Marketing

December 05, 2016

Dealership Rating
Employee Rating

Super! Everything went smoothly and the customer service was exceptional. Another satisfying visit to Lou Sobh Honda in Cumming. I would highly recommend thi More

by Sharon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 13, 2017

Lou Sobh Honda responded

Thanks Sharon!! We are happy to have you in the Lou Sobh Honda family!! We appreciate your business. I will be sure Heather reads this. Have an awesome day!! Chip Hill, Marketing

December 02, 2016

Dealership Rating
Employee Rating

Great!! Heathers is very friendly and explain very well to me all the process with my car, I definitely recommend her for service advisor. . Thank you Heather More

by Juan123
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Mar 13, 2017

Lou Sobh Honda responded

Juan, Thanks for the nice comments on Heather. She is awesome. We appreciate your business and hope to see you at the store on your next service. Have a great day!! Chip Hill, Marketing

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