I have been with Honda and Acura dealers for over 20 years and love helping people and building relationships with guests. The last thing people want is a stressor over a vehicle, and it is always nice to help make a negative situation, turn into a positive interaction.
Read moreDealership Experience
13 yrs, 1 mo
Industry Experience
21 yrs, 5 mos
Languages Spoken
English
1,207 Reviews
Write a Review1207 Reviews of Heather Cullen
November 14, 2016
Stellar service The team at Lou Sobh is professional and not like other dealer service departments. I appreciate that their service prices are in line with independe The team at Lou Sobh is professional and not like other dealer service departments. I appreciate that their service prices are in line with independent service businesses and I prefer to get my Honda worked on at Lou Sobh where they use genuine Honda parts. More
November 06, 2016
AlwYs great service Always receive great service quicly price is good car was was definetly needed waiting room was clean and free wifi snacks and drinks look led at new Always receive great service quicly price is good car was was definetly needed waiting room was clean and free wifi snacks and drinks look led at new Hondas whiles waiting friendly sales staff as well More
November 03, 2016
great service! Heather was a great service rep for me. Allthough service repares are expensive, Heather tries to help with discounts and advice. The shop did a great Heather was a great service rep for me. Allthough service repares are expensive, Heather tries to help with discounts and advice. The shop did a great job and I love the car wash. More
October 21, 2016
Excellent Service Dept. My 5 star rating and yes for recommend dealership is for the service dept. only. I have no experience in buying a car at this dealership. I want to sa My 5 star rating and yes for recommend dealership is for the service dept. only. I have no experience in buying a car at this dealership. I want to say that when I first came here, the person who took care of me, I did not like. I can't remember his name for he left a long time ago. What I did not like about him was the stupid questions he was asking me about maintenance on my car. It would take to long here to go into detail. However I now deal with Heather Cullen, very nice person, very smart lady who knows what she is doing! I'm not saying that the other people in the Service Dept. are not good, I have so far had no experience with them. I hope I have just as good an experience when I buy my next car here!!! More
October 19, 2016
GREAT Always friendly, and goes the miles to meet your needs. Keeping you updated with your service while in progress by letting you known about any other p Always friendly, and goes the miles to meet your needs. Keeping you updated with your service while in progress by letting you known about any other problems the Tech may see and informing you, so as what you wish to do. More
October 17, 2016
45K Service on CRV Easy to make an appointment and work around my work schedule. Used a coupon and saved $50. They finished service faster than they told me it would Easy to make an appointment and work around my work schedule. Used a coupon and saved $50. They finished service faster than they told me it would be. More
October 14, 2016
Excellent as usual We are new to Honda. We have only had Fords and Nissans in the last 30 years. I have never felt like an old friend at any dealership in all of those y We are new to Honda. We have only had Fords and Nissans in the last 30 years. I have never felt like an old friend at any dealership in all of those years. We are even so impressed with the communication with the service department. I have been voting for Lou Sobh Honda everyday for new car and service for Best of Forsyth 2017 since it started and will continue until it ends! More
Other Employees Tagged: Reza Moshiri, David Wikle, Ted Mierz , Ryan Velasquez
October 05, 2016
Very Helpful and Friendly Everyone at service is always nice and helpful. Every time I visit I have a great experience. Cashier 003096 help me Friday and he was very nice and s Everyone at service is always nice and helpful. Every time I visit I have a great experience. Cashier 003096 help me Friday and he was very nice and super great. I did forget his name. I am sorry. I remember his face but I do not see his picture listed. He was excellent. He helped me with my service and also made sure that my recall was order. Thank You so much for all you help. More
Other Employees Tagged: David Wikle, John Goode , Justin Britt, Sally Hayner
September 17, 2016
Very friendly Everybody very friendly fast service a little far way from my place but excellent service , the sales man so good very friendly everything excellent , Everybody very friendly fast service a little far way from my place but excellent service , the sales man so good very friendly everything excellent , I high recommend for everyone More
Other Employees Tagged: Reza Moshiri, David Wikle, Jacob Lawson, Ted Mierz, John Goode, Kimberly Carr , Dave Ayers, Mike Blalock, Justin Britt, Eric Budhi, Bob Byczynski, Lisa Compton, Neal Decker, Scott Fain, Harald Hagen, Herve Hanyurwimfura, Sally Hayner, Demarius Henderson, Kyle Joseph, David Kellam, Mac McIntosh, Eric Meckes, Dave Owens, Thomas Owens, Matthew Pierce, Alex Sobh, Ryan Velasquez, Raja Venkat, Patrick Vickers, Robert Wilkes
September 09, 2016
Our Lou Sobh Service Experience Always helpful, fast and courteous! Heather is knowledgeable and always answers our questions. If she doesn't know the answer she finds out for us. Th Always helpful, fast and courteous! Heather is knowledgeable and always answers our questions. If she doesn't know the answer she finds out for us. Thanks, Lou Sobh More

