Heather Cullen
Heather Cullen at Lou Sobh Honda

Heather Cullen | Page 114

Service Manager

Lou Sobh Honda

1105 Buford Rd
Cumming, GA 30041

Contact Me
4.9
1,207 Reviews

I have been with Honda and Acura dealers for over 20 years and love helping people and building relationships with guests. The last thing people want is a stressor over a vehicle, and it is always nice to help make a negative situation, turn into a positive interaction.

Dealership Experience

13 yrs, 1 mo

Industry Experience

21 yrs, 5 mos

Languages Spoken

English English

4.9

1,207 Reviews

Write a Review

1207 Reviews of Heather Cullen

November 14, 2016

Dealership Rating
Employee Rating

Stellar service The team at Lou Sobh is professional and not like other dealer service departments. I appreciate that their service prices are in line with independe More

by Sheb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 06, 2017

Lou Sobh Honda responded

Heather does an outstanding job for us. She will take good care of your vehicle each and every visit!! Thank you for choosing us!! Chip Hill, Marketing

November 06, 2016

Dealership Rating
Employee Rating

AlwYs great service Always receive great service quicly price is good car was was definetly needed waiting room was clean and free wifi snacks and drinks look led at new More

by 11accordcoupe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 06, 2017

Lou Sobh Honda responded

Thank You and I will be sure to show this to Heather. We appreciate your business and look forward to your next visit!! Chip Hill, markleting

November 03, 2016

Dealership Rating
Employee Rating

great service! Heather was a great service rep for me. Allthough service repares are expensive, Heather tries to help with discounts and advice. The shop did a great More

by Tigerfan#75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 06, 2017

Lou Sobh Honda responded

Thanks for the kind words Sharon. Heather is a superstar!! We all love her here and so do all of her customers. Thanks for being a part of the Lou Sobh Family!! Have a great day!! Chip Hill, Marketing

October 21, 2016

Dealership Rating
Employee Rating

Excellent Service Dept. My 5 star rating and yes for recommend dealership is for the service dept. only. I have no experience in buying a car at this dealership. I want to sa More

by Adrian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 19, 2016

Lou Sobh Honda responded

WOW! I am so glad that we got this right. Heather is one awesome Service Advisor. We appreciate you taking the time to write. We are lucky to be staffed by great people in our Service Department as well. Thanks for being our customer and we look forward to your next visit. Have a great day. Chip Hill, Marketing

October 19, 2016

Dealership Rating
Employee Rating

GREAT Always friendly, and goes the miles to meet your needs. Keeping you updated with your service while in progress by letting you known about any other p More

by HONDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 17, 2016

Lou Sobh Honda responded

Thanks for your nice comments on Heather. She is a superstar and we appreciate the job she does for us day in and day out. We appreciate your business and hope to see you on your next visit. Have a great day. Chip Hill, Marketing

October 17, 2016

Dealership Rating
Employee Rating

45K Service on CRV Easy to make an appointment and work around my work schedule. Used a coupon and saved $50. They finished service faster than they told me it would More

by agamble
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 17, 2016

Lou Sobh Honda responded

It's never a gamble with Heather....sorry I couldn't pass on that one!! Thanks for taking the time to write. We appreciate your business. I will definitely show to Heather. See you next visit. Chip Hill, Marketing

October 14, 2016

Dealership Rating
Employee Rating

Excellent as usual We are new to Honda. We have only had Fords and Nissans in the last 30 years. I have never felt like an old friend at any dealership in all of those y More

by Dawnw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Reza Moshiri, David Wikle, Ted Mierz , Ryan Velasquez

Nov 17, 2016

Lou Sobh Honda responded

THANK YOU FOR CHOOSING US!!! Welcome to the Lou Sobh Honda family and I am sure you will be a Honda Owner for life. I will be sure all of the above mentioned employees read this awesome post. Thank you for your support as well. Chip Hill, Marketing

October 05, 2016

Dealership Rating
Employee Rating

Very Helpful and Friendly Everyone at service is always nice and helpful. Every time I visit I have a great experience. Cashier 003096 help me Friday and he was very nice and s More

by DEBRASEABOLT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Wikle, John Goode , Justin Britt, Sally Hayner

Nov 16, 2016

Lou Sobh Honda responded

Thank you Debra.We appreciate your very nice review.I will be sure to thank them all!! Please recommend us to your friends and family. We will take very good care of them as well. Hope to see you again soon. Chip Hill,Marketing

September 17, 2016

Dealership Rating

Very friendly Everybody very friendly fast service a little far way from my place but excellent service , the sales man so good very friendly everything excellent , More

by Claudia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Reza Moshiri, David Wikle, Jacob Lawson, Ted Mierz, John Goode, Kimberly Carr , Dave Ayers, Mike Blalock, Justin Britt, Eric Budhi, Bob Byczynski, Lisa Compton, Neal Decker, Scott Fain, Harald Hagen, Herve Hanyurwimfura, Sally Hayner, Demarius Henderson, Kyle Joseph, David Kellam, Mac McIntosh, Eric Meckes, Dave Owens, Thomas Owens, Matthew Pierce, Alex Sobh, Ryan Velasquez, Raja Venkat, Patrick Vickers, Robert Wilkes

Sep 21, 2016

Lou Sobh Honda responded

Thank You Claudia, that is the most stars I can ever remember us getting on a single review!! We appreciate your business and please tell your friends and family about us. We will take very good care of them for you. We look forward to your next visit and always feel free just to stop in for a cup of coffee. Chip Hill, Marketing

September 09, 2016

Dealership Rating
Employee Rating

Our Lou Sobh Service Experience Always helpful, fast and courteous! Heather is knowledgeable and always answers our questions. If she doesn't know the answer she finds out for us. Th More

by Happy Honda Owners
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 17, 2016

Lou Sobh Honda responded

Thanks Happy Honda Owners!! I will be sure to share this with Heather. We appreciate your business and look forward to your next visit!! Chip Hill, marketing

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