Heather Deritis
Heather Deritis at BMW of West Chester

Heather Deritis

Service Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

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4.7
149 Reviews
4.7

149 Reviews

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149 Reviews of Heather Deritis

September 20, 2025

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Employee Rating

Top of the line dealership. Fantastic customer service, and the waiting area for repairs was beautiful. More

by johnnyoc888
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

September 18, 2025

Dealership Rating
Employee Rating

I have been dealing with Justice Mongano for at least 7 years and he provides great customer service. He is responsive and very helpful with any questions/issues. More

by ttracy
Sales Price Transparency
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Justice Mogano, Nick Capparelli

September 18, 2025

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Employee Rating

Very good service not pushy looking forward to do business again with them thank you. More

by MR.ALEXIS.RAMOS
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

September 16, 2025

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Heather the my service advisor is excellent, she is always goes above and beyond for her clients. More

by sandra.fink1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jay Miller

September 13, 2025

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Good service with respect customer. I always recommend BMW to my friends and family. Service manager is awesome. More

by mohsen.mojri
Service Price Transparency
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Recommend Dealer
Yes

September 13, 2025

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Heather was very helpful on my recent visit. She helped me plan out upcoming maintenance items for the next few visits. She worked very hard to make sure my car was done on the same day, knowing More

by MGKEISER
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Recommend Dealer
Yes

September 12, 2025

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Great experience was super easy process! Had me in and out on drop off plus picking up my car was a breeze. More

by Mike
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Recommend Dealer
Yes

September 11, 2025

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I had a Good experience . My service advisor was Heather was helpful . I would recommend this dealership for future services. More

by REJ
Service Price Transparency
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Recommend Dealer
Yes

September 11, 2025

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Heather is fantastic! She keeps me informed and provides status updates throughout the day. She is extremely knowledgeable and I completely trust any recommendation that s More

by COLLJAY.BRENNAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 08, 2025

Dealership Rating
Employee Rating

Service was fine, but how my car was treated was disappointing. I washed my car the day before I took it in for service. When it was returned I realized there was some sticky substance on the windsh More

by BRIAN.ERDMAN
Recommend Dealer
No
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