Heather Deritis

Good customer service and inspection was outstanding because they found that I needed additional repairs thanks because they found that I needed additional repairs thanks More

by dashon1125 Verified Customer Verified Customer

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Very helpful employees that are very considerate of customer's time. I appreciated that Heather offered an Uber ride to help facilitating the pick up of my car. customer's time. I appreciated that Heather offered an Uber ride to help facilitating the pick up of my car. More

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Great customer service and wonderful Service Writer! Love my car and this dealership more and more each visit. Love my car and this dealership more and more each visit. More

by HDERITIS0 Verified Customer Verified Customer

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Amazing! Stupendous! Life-Altering but in a good way! Very positive customer sentiment! For real. Stupendous! Life-Altering but in a good way! Very positive customer sentiment! For real. More

by JIMJAWN Verified Customer Verified Customer

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All of the staff I came in contact with were HELPFUL, courteous, & responsive. Excellent service. courteous, & responsive. Excellent service. More

by veking904 Verified Customer Verified Customer

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Mqny of the team members in both sales and service have been with this dealership for many years. Good follow-up, fair dealings, and dedicated customer service. We have been a customer for almost 25 years been with this dealership for many years. Good follow-up, fair dealings, and dedicated customer service. We have been a customer for almost 25 years and purchased or leased 15 vehicles. More

by dangeline7 Verified Customer Verified Customer

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Service was slow. When I booked the service, I was told it would take an hour. When I got there, I was told it would be 90 minutes. It was over 2 hours when I left. I When I booked the service, I was told it would take an hour. When I got there, I was told it would be 90 minutes. It was over 2 hours when I left. I wouldn’t agree to wait if I knew it would be so long. I complained, but no one seemed to care. More

by FISHER1844 Verified Customer Verified Customer

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Heather was great. She was very communicative and accommodating to our specific needs. Look forward to working with Heather and BMW again. She was very communicative and accommodating to our specific needs. Look forward to working with Heather and BMW again. More

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Customer service is great each time I bring my car for service. Thank you to Heather service. Thank you to Heather More

by Monique Verified Customer Verified Customer

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I’m pleased with my service and the communication from my service coordinator but the cost of service has gone through the roof. BMW needs to research how to cater to the average population of BMW owners. service coordinator but the cost of service has gone through the roof. BMW needs to research how to cater to the average population of BMW owners. More

by arleneoconnor Verified Customer Verified Customer

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