Heather Gagliano | Page 3

Very friendly staff. Easy to do business with. Nice, clean facility. Accommodating for out of state customers like myself. Easy to do business with. Nice, clean facility. Accommodating for out of state customers like myself. More

Report | Print

Went to the dealership looking for a new vehicle and wanted to trade mine in. They didn't have anything I liked. Decided to purchase a new vehicle. Ordered one in, and said my preferred color choice was wanted to trade mine in. They didn't have anything I liked. Decided to purchase a new vehicle. Ordered one in, and said my preferred color choice was white, but they asked for secondary colors. Car came in sooner than expected. Which was great. It came in my second color choice which no one told me, but what had me worried is the dealer thought that's what my top choice was? Okay fine, at least it wasn't green and it still looks great! Then the dealer forgot I was going to trade in my vehicle. They quickly looked it over though and gave me a good price. Then while filling out paperwork - when I said I didn't want one of the extra warranty plans, it almost seemed like the person I was dealing with laughed at me?. Then I was rushed out as the other person I was dealing with was busy trying to sell another car. They did take the time to help me connect my phone but not much else was said. Overall it was a quick process, even with the "surprise" that I was trading in my vehicle, and somewhat helpful. I'm not happy with the service but not really surprised or upset by it. More

Report | Print

Fast easy transaction Heather was awesome helped me with everything I needed and was very knowledgeable everything I needed and was very knowledgeable More

Report | Print

Heather was very pleasant to work with and made buying my new car as easy and efficient as possible! new car as easy and efficient as possible! More

Report | Print

The level of service at Russ Darrow was first class and they keep their commitments they keep their commitments More

Report | Print

Everyone at the dealership was very efficient and answered all of my questions and concerns! They were very helpful and made the process smooth. answered all of my questions and concerns! They were very helpful and made the process smooth. More

Report | Print

The staff were very attentive. We worked with Heather. She was very knowledgeable about the vehicle and answered all of our questions satisfactorily. We worked with Heather. She was very knowledgeable about the vehicle and answered all of our questions satisfactorily. More

Report | Print

They provide the required maintenance in a fast and efficient manner. Also provided to nuts for the valve cover that were missing. efficient manner. Also provided to nuts for the valve cover that were missing. More

Report | Print

Salesman, Heather was very nice and accommodating. We got a fast trade in quote and the finance gentleman was very helpful. We had a great experience. a fast trade in quote and the finance gentleman was very helpful. We had a great experience. More

Report | Print

I wish I could give them a higher rating. They are the best. I have always been treated with professionalism and respect. Thank you for all you do for us. best. I have always been treated with professionalism and respect. Thank you for all you do for us. More

Report | Print