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Heather Marciniak
Heather Marciniak at My Auto Import Center
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Heather Marciniak

Subaru Service Advisor

My Auto Import Center

1860 East Sternberg Rd.
Muskegon, MI 49444

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4.7
12 Reviews
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Dealership Experience

6 mos

4.7

12 Reviews

Write a Review

12 Reviews of Heather Marciniak

June 14, 2022

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Employee Rating

Timely and appropriate repairs were made, the people were helpful, and the shuttle driver was friendly. More

by kedon.m.lamphere
Customer Service
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Recommend Dealer
Yes
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Jun 17, 2022

My Auto Import Center responded

Thank you for the 5 Star review! We are glad our team created a great service experience for you. Thank you for trusting us with your business!

June 08, 2022

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I have always been pleased with my service here. Very professional and friendly. I will be returning customer. More

by Oklahoma cowgirl
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Yes
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Jun 08, 2022

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you giving us the opportunity to earn your business!

June 07, 2022

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Employee Rating

Nice people oil chg and tire rotation. Worked on glove box. Will need again looked at again did not stay fixed. More

by vacationtbd
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Recommend Dealer
Yes
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Jun 07, 2022

My Auto Import Center responded

Thank you for the 5 Star review! We're sorry to hear that your glove box did not stay fixed. We'd be happy to take another look at it and make sure it stays fixed for you. Thank you for trusting My Subaru of Muskegon with your business!

June 06, 2022

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The work was done exactly in the time advised and the work was done in an excellent way. More

by michael.fennewald
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Recommend Dealer
Yes
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Jun 07, 2022

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear that our team helped you have a positive service experience! Thank you for trusting My Subaru of Muskegon with your business.

May 27, 2022

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The Audi dealership staff was very helpful, courteous and respectful very refreshing in these current times! More

by adbpastor
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Recommend Dealer
Yes
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Jun 03, 2022

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you giving us the opportunity to earn your business!

May 26, 2022

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Employee Rating

Super friendly and efficient. I don’t know why I have to write 15 words. It’s not necessary More

by critter1227
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Recommend Dealer
Yes
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Jun 03, 2022

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you trusting us with your business!

May 19, 2022

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Did what was asked. Service rep was nice enough. Cost was a bit high. Times are tough right now. More

by JCANDE5
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Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Troyer

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May 20, 2022

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you trusting us with your business!

May 13, 2022

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Employee Rating

Always great service. They get me in and right back out in a timely fashion. Ella at the express desk was wonderful. More

by mudell0
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Ella Randall, Sam Six, Justin Troyer

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May 16, 2022

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you giving us the opportunity to earn your business!

April 29, 2022

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Great service, excellent communication. Flexible scheduling and car service to support your needs. I would highly recommend them! More

by D_ISABELL
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Larry Ryan, Kim Kreuter, Olivia Kasper, Justin Troyer

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May 02, 2022

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you giving us the opportunity to earn your business!

April 27, 2022

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Employee Rating

I am new to Muskegon but the dealership welcomed us with open arms. Heather took care of us and our needs. Of course it helps that we ordered a crosstrek. This will be our 4th new Subaru purchased since 20 More

by howard.trivers
Customer Service
Quality of Work
Friendliness
Pricing
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Recommend Dealer
Yes
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Apr 29, 2022

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you giving us the opportunity to earn your business. Welcome to Muskegon!

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