Heather Marciniak
Subaru Service Advisor
My Auto Import Center
1860 East Sternberg Rd.
Muskegon, MI 49444
Dealership Experience
2 yrs, 4 mos
49 Reviews
Write a Review49 Reviews of Heather Marciniak
April 05, 2023
Excellent customer service. Everyone was very friendly. Waiting room was clean and offers many amenities while you wait. I cannot say enough about Subaru and their care for thei Everyone was very friendly. Waiting room was clean and offers many amenities while you wait. I cannot say enough about Subaru and their care for their product and customer. Would buy Subaru over and over again.😀 More
March 18, 2023
Ella needs to at least try to know her customers and their cars sending out prices on things that are not billable or under warrenty makes it look like she is just trying to gouge people. I know in the their cars sending out prices on things that are not billable or under warrenty makes it look like she is just trying to gouge people. I know in the computer if you look it should I paid for a high end warrenty More
Other Employees Tagged: Heather Mattice, Ella Randall
March 13, 2023
I always have a very good experience getting any work done on my Subaru Outback at this location. done on my Subaru Outback at this location. More
Other Employees Tagged: Ella Randall
March 10, 2023
The service was great. I was in and out in less than a half hour for a tire rotation and oil change. I was also able to make my appointment same day! Thank you! I was in and out in less than a half hour for a tire rotation and oil change. I was also able to make my appointment same day! Thank you! More
February 28, 2023
They are professional and very helpful and polite people. Did not spend much time in service because jobs were done so quickly. Did not spend much time in service because jobs were done so quickly. More
Other Employees Tagged: Heather Mattice, Olivia Kasper
February 08, 2023
What a Joke this place is. .. From the Service Department to Sales. The young man that work with in sales was fantastic. I chose to not do a survey because I didn't want it to .. From the Service Department to Sales. The young man that work with in sales was fantastic. I chose to not do a survey because I didn't want it to hinder the guy salesman. The Sales Manager is very condescending when talking to customers. I have experienced the same when working with the service department, they act like they are never wrong. Something will have to drastically change to ever get me back in the doors of this dealership. Fundamental flaws from the top down. More
Other Employees Tagged: Heather Mattice, Mike Geesaman, Javid Zahir, Sam Six , GEASMAN
January 25, 2023
Everyone is very friendly in the service department. The actual service takes just a short time and they do a great job. Very happy with my service at My Auto Imports. The actual service takes just a short time and they do a great job. Very happy with my service at My Auto Imports. More
Other Employees Tagged: Larry Ryan