Heather Nicastro
Heather Nicastro at Salerno Duane Ford

Heather Nicastro

Service Advisor

Salerno Duane Ford

245 Broad St
Summit, NJ 07901

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4.9
84 Reviews
4.9

84 Reviews

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84 Reviews of Heather Nicastro

January 20, 2026

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Thanks so timely and fast! Greatly appreciate the service with weather challenges! Needed new wipers urgently! More

by rdchristel
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Recommend Dealer
Yes

December 31, 2025

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As usual, honest and friendly service from this dealer. This time, at the Ford dealership. But also use Salerno Duane to service my Ram 1500 and Jeep Wrangler as well. I couldn't ask for anything more. More

by willprip
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Recommend Dealer
Yes

December 30, 2025

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I received excellent customer service, there was a comfortable waiting area and the service was done promptly. More

by jenwest328
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Recommend Dealer
Yes

November 17, 2025

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Great dealership. Great people. Prompt service. Would highly recommend. They have been great to me. More

by steven
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Recommend Dealer
Yes

November 14, 2025

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Heather and the entire service team were a delight. Always treated like family! Courteous, professional, respectful team. Love em! See you guys soon ⭐️⭐️⭐️⭐️⭐️ More

by LLLGARAYUA
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Recommend Dealer
Yes

November 07, 2025

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Smooth service experience, from scheduling to loaner to service itself. Nice staff. The service department building itself is old and there's limited parking, but clean and well kept. More

by choi13
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Recommend Dealer
Yes

November 05, 2025

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Service was great. Heather is one of the best! The price on parts could be a bit better. But the department overall is good and reliable. I recommend More

by Mikea
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Recommend Dealer
Yes

October 30, 2025

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Customer service is wonderful, friendly, professional & helpful. I’m happy with the auto service provided, they give you a straightforward explanation on issues that need to be addressed now, and things m More

by LJMELOY77
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Recommend Dealer
Yes

Other Employees Tagged: Samantha Hanlein, Carrie Howard

October 23, 2025

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The service was amazing. The staff were very courteous. I will definitely be returning there for my next service. More

by donnakenneyny
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Recommend Dealer
Yes

October 01, 2025

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Samantha & Heather are very helpful. My new maintenance team. Very curteous & friendly . Ill be back More

by SUNSHINE78.EB@gmail.com
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Recommend Dealer
Yes
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