Heather Nicastro | Page 2

This dealership’s maintenance department and it’s employees have consistently delivered excellent service. I will be buying a new car this year and I find that the dealership is far more important th employees have consistently delivered excellent service. I will be buying a new car this year and I find that the dealership is far more important than the cost. Highly recommended. More

by DIMERTOX Verified Customer Verified Customer

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Pick up and drop off was seamless. This is a very convenient option for having your vehicle serviced. This is a very convenient option for having your vehicle serviced. More

by VKALRO Verified Customer Verified Customer

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There was clear and consistent communication, verification of services covered plus additional recommended services and costs. I will definitely return if my vehicle requires further service! verification of services covered plus additional recommended services and costs. I will definitely return if my vehicle requires further service! More

by maurapietrowski Verified Customer Verified Customer

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Carrie Howard is the absolute best Service Representative I have ever dealt with in my life. She makes the impossible, possible! Her Father’s knowledge of Customer care, Support and Dedication has been ingra I have ever dealt with in my life. She makes the impossible, possible! Her Father’s knowledge of Customer care, Support and Dedication has been ingrained into his daughter, which makes this Dealer’s Service Department among the BEST there is! Well Done Salerno! Outstanding performance and excellent Service! More

by N2FVV Verified Customer Verified Customer

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The Staff are always pleasant and very helpful and accommodating. The AI call screening could use some work, way too complicated to get a human in the phone. accommodating. The AI call screening could use some work, way too complicated to get a human in the phone. More

by wendy.ivan Verified Customer Verified Customer

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Always great service when I take my vehicle to the dealership Samantha’s always been friendly, kind and courteous. Salerno Ford service department has definitely been the best dealer experience I’ve h dealership Samantha’s always been friendly, kind and courteous. Salerno Ford service department has definitely been the best dealer experience I’ve had when bringing a car in to be worked on. More

by michaelrubenstein Verified Customer Verified Customer

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Service Technician was so friendly and amazing. They did an onsite oil change and tire rotation which was such a game changer. Saved me time driving to dealership and trying to get a ride back. The They did an onsite oil change and tire rotation which was such a game changer. Saved me time driving to dealership and trying to get a ride back. The ford utility van was really cool too ! More

by FORD10 Verified Customer Verified Customer

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From the Service Desk to the Parts department, thus dealership is the best I have ever experienced! dealership is the best I have ever experienced! More

by lyndon06 Verified Customer Verified Customer

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Carrie worked with Heather and did a great job of accommodating a last minute request for a service appointment. I was able to get my car serviced while taking care of other business in Summit. accommodating a last minute request for a service appointment. I was able to get my car serviced while taking care of other business in Summit. More

by stevenlkaplan Verified Customer Verified Customer

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Heather was very quick to reach to me to offer her assistance with the loaner car and moving my then explorer through the repair process. I was very impressed with how proactive she was and I didn't f assistance with the loaner car and moving my then explorer through the repair process. I was very impressed with how proactive she was and I didn't feel the need to call to see what was happening. More

by johnedodge Verified Customer Verified Customer

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