Heather Nicastro
Heather Nicastro at Salerno Duane Ford
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Heather Nicastro | Page 4

Service Advisor

Salerno Duane Ford

245 Broad St
Summit, NJ 07901

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4.9
56 Reviews
4.9

56 Reviews

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56 Reviews of Heather Nicastro

August 08, 2023

Dealership Rating
Employee Rating

Carrie is an exceptional service advisor. She communicates effectively and calls in a timely manner with status and details. Her excellent demeanor and cheer last until the workday ends. Kudo More

by coachgalant
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Carrie Howard , Andreas Ayaya

June 12, 2023

Dealership Rating
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Customer service representatives were extremely helpful. They went above and beyond and helped resolve an issue with my extended warranty. More

by Patrickxedwards
Service Price Transparency
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Recommend Dealer
Yes

June 05, 2023

Dealership Rating
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Customer service always very friendly and helpful…Heather is so knowledgeable, and certainly makes visits simple. Thank you, Susan miller More

by SUSANMILLER7
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Carrie Howard

June 01, 2023

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Service experience was very good. Service Advisor was polite and professional, Facility was clean with refreshments and the advisor recommended the best options to service my vehicle More

by mr.dbullock
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Recommend Dealer
Yes

June 01, 2023

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Heather should be the Chief Executive Officer of Ford Motor Company. She is efficient and polite More

by kara6
Service Price Transparency
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Recommend Dealer
Yes

May 15, 2023

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The people that I have dealt with at the Ford Service department are always professional and courteous. They are always helpful and answer all of my questions. More

by N H
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Samantha Hanlein

May 22, 2023

Salerno Duane Ford responded

Thank you so much for your 5 star review! We appreciate all of your wonderful feedback!

May 10, 2023

Dealership Rating
Employee Rating

Very easy process to get service for my vehicle. The online scheduling calendar was easy and flawless; I showed up at the agreed-upon time and they took my car immediately. Did the service while I w More

by SteveW
Service Price Transparency
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Recommend Dealer
Yes
May 22, 2023

Salerno Duane Ford responded

So happy to hear that we were able to make your service experience such a good one! Appreciate all of that great feedback! Thank you for taking the time to review us. :)

May 01, 2023

Dealership Rating
Employee Rating

The staff at Salerno Duane are very professional and attentive to their customers. I have never had any complaints and the service has been quick. The staff have always made sure I understood everythi More

by Rivera Family
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Samantha Hanlein

March 23, 2023

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Employee Rating

Salerno is always ready to help and they are very professional and courteous i have been going there for years keep up the good work More

by STEVEWYRWA
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Frank Baccaro, Samantha Hanlein, Carrie Howard , Steven Sosunov

March 23, 2023

Dealership Rating
Employee Rating

Great service, very polite and always willing to help. Schedule maintenance is easy to set up. More

by Jams Perez
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Samantha Hanlein, Carrie Howard , Steven Sosunov

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