Heather Nicastro
Heather Nicastro at Salerno Duane Ford

Heather Nicastro | Page 6

Service Advisor

Salerno Duane Ford

245 Broad St
Summit, NJ 07901

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4.9
101 Reviews
4.9

101 Reviews

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101 Reviews of Heather Nicastro

March 21, 2024

Dealership Rating
Employee Rating

Very good service, Special Thanks to Heather & Lou! Hope You guys Liked the Donuts. Filler More

by renald1956
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Mar 25, 2024

Salerno Duane Ford responded

Thank you for the 5 star review and the donuts! We appreciate your business and the recommendation.

March 20, 2024

Dealership Rating
Employee Rating

ALWAYS a pleasure having the car serviced there. Also a big thank you to the fabulous guy who showed me how to hook up the battery tender! More

by cradet2020
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Keith Caliguari , the car mechanic guy

Mar 25, 2024

Salerno Duane Ford responded

Thank you for your feedback! We appreciate you taking the time to leave us a 5 star review. We appreciate your business and look forward to next time.

March 17, 2024

Dealership Rating
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If you want to use a service department as an example of how it should be done, then this is the one. Keith, Heather, Lou and the rest of the staff are the absolute best! The reason I have purchased and own More

by fmoli
Service Price Transparency
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Recommend Dealer
Yes
Mar 19, 2024

Salerno Duane Ford responded

Thanks so much for your recommendation and the 5 star review! It makes our day hearing about how much our customers love the great service they’ve received from our team. We value our customer relationships and we appreciate your business for the last 30 years! We have passed on your review to our team and look forward to seeing you at Salerno Duane Ford again.

March 13, 2024

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Fantastic service! The entire staff and service is what keeps me buying Salerno Duane Fords More

by dianerenna103
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Gerardo Giordano, Chris Laurent, Samantha Hanlein, Carrie Howard, Keith Caliguari , Phil Diamant, Cory Taylor, Sal Zebardast

Mar 13, 2024

Salerno Duane Ford responded

Thanks so much for your feedback and 5 star review! It makes our day hearing about how much our customers love our vehicles and the great service they’ve received from our team. We have passed on your review to our staff and look forward to seeing you in our store again.

February 29, 2024

Dealership Rating
Employee Rating

I have been serviced here for many years. Service is getting better and better. I am very pleased with the service More

by schaals
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Caliguari

Mar 05, 2024

Salerno Duane Ford responded

Thank you for the 5 star review!!

February 23, 2024

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Employee Rating

I live in Sussex County but will make the trip down to Summit to have our vehicles serviced at Salerno Duane every single time. This past visit, while I was waiting for my husband's truck to be serviced, More

by KATE.LINDO
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Keith Caliguari , Wanda, Geo

February 23, 2024

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Fabulous customer service! Wonderful experience from the moment I arrived, until they dropped my car off at my work. More

by BRIANTCHAPMAN
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Recommend Dealer
Yes
Feb 27, 2024

Salerno Duane Ford responded

Thank you for sharing your experience and for the 5 star review!

February 16, 2024

Dealership Rating
Employee Rating

Heather was prompt and informative. She followed up exactly when she said she would for a special order part. All in all was a great experience. More

by 111Porsche
Service Price Transparency
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Recommend Dealer
Yes
Feb 19, 2024

Salerno Duane Ford responded

Thank you for sharing your great experience and for the 5 star review!

January 19, 2024

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Employee Rating

Excellent customer service. Provided clear direction and timelines of what was wrong with my car and how long it would take to fix. More

by JMIAO34
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Recommend Dealer
Yes

January 10, 2024

Dealership Rating
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Great service from start to finish. Very accommodating and informative. Thank you thank you thank More

by KPBEATTY
Service Price Transparency
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Recommend Dealer
Yes
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