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Heather Schmitt
Heather Schmitt at Legend Porsche Audi VW

Heather Schmitt | Page 20

Service Advisor

Legend Porsche Audi VW

158 Merrick Rd.
Amityville, NY 11701

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4.9
260 Reviews
4.9

260 Reviews

Write a Review

260 Reviews of Heather Schmitt

December 19, 2023

Dealership Rating
Employee Rating

Very friendly and knowledgeable, performed service as required. I would highly recommend bringing your car here for service. More

by ozner2987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cathy Hagan , Jack

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Dec 19, 2023

Legend Porsche Audi VW responded

Hello, thank you for your great review and recommendation! We're delighted to hear that you found our team to be friendly and knowledgeable while providing the required service for your car. We look forward to welcoming you back for any future service needs. Thank you for choosing Legend Volkswagen! If there is anything you may need, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

December 14, 2023

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Great service from the valet to the service writer, and that’s coming from a guy who was a luxury dealer Finance Director for 30 plus years . Keep up the great work . More

by ASR4CARS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cathy Hagan , Scott Ladd, David Zelen, Jackie O

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Dec 14, 2023

Legend Porsche Audi VW responded

Thank you so much for your amazing feedback! Your kind words mean a lot to us as someone with an extensive background in this field, we really do appreciate you taking the time to write us about your experience. Thank you for acknowledging our efforts, and we look forward to continuing to meet your expectations in the future. If there is anything you may need, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

November 21, 2023

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Employee Rating

Heather and Jack were very courteous and helpful. Scott repeatedly sent out service appointment reminders. More

by BARREIROJOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Ladd

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Nov 21, 2023

Legend Porsche Audi VW responded

Hello Joe, thank you for taking the time to leave us feedback about our team! We are happy that Jack and Heather were a great part of your service experience. We apologize if the reminder emails were too frequent, we strive to keep our customers well informed of any upcoming appointments they may have. If you ever need anything in the future, please do not hesitate to contact us at customercare@legendautogroup.com. Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

Nov 21, 2023

BARREIROJOE responded

The reminders were just fine and helpful.

November 19, 2023

Dealership Rating
Employee Rating

Cathy and Heather are the greatest. They consistently provide quality service to everyone day in and day out. More

by VASQUEZ.JONATHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Murphy, Cathy Hagan, Piotr Motyl , Ivy Feinsilver, Scott Ladd, Michael Paskoff

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Nov 20, 2023

Legend Porsche Audi VW responded

Hello Jonathan, thank you for your kind words! We are delighted to hear that Heather and Cathy gave you a great service experience with us. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

November 19, 2023

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i feel comfortable leaving my car with legend vw for all my services and strongly recommend them. My last service was for my Passat at 79,400 miles. they are courteous, knowledgeable and professional. Th More

by BOBMONTELIONE52
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Nov 20, 2023

Legend Porsche Audi VW responded

Hi Bob. Thank you for your great review! We really appreciate your kind words about our team. We pride ourselves on having down to earth staff who strive to give you the best experience possible. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #LegendWV member of the Legend Auto Group #thelegendautogroup

November 12, 2023

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Employee Rating

It always clean and the staff is very accommodating and helpful Kathy at the desk is always a pleasure to deal with she keeps that place running like a Swiss watch More

by BLITZZ93
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Cathy Hagan , Ivy Feinsilver, Scott Ladd, David Zelen

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Nov 13, 2023

Legend Porsche Audi VW responded

Thank you for your kind words! We are happy to hear that Cathy's amazing service left such a good impression. We're proud to have her on our team and we look forward to providing you with incredible service in the future! If there is anything you may need, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

November 11, 2023

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As usual Legend’s service and personnel were above par: courteous, thorough and timely. It’ always a positive experience. More

by lwilliams405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cathy Hagan , Scott Ladd

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Nov 13, 2023

Legend Porsche Audi VW responded

Thank you for your great review! We're glad to hear our team continued to provide you with great and efficient service. We look forward to giving you more great experiences in the future! If there is anything you may need, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

November 09, 2023

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I was impressed with customer service. They kept me informed and were pleasant to work with. More

by MTSAMM69
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Ladd

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Nov 09, 2023

Legend Porsche Audi VW responded

Thank you for your great review! We're pleased to hear our customer service left a lasting impression. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

November 07, 2023

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Employee Rating

Service provider Heather Schmitt provided excellent customer service and communication regarding updates on the service being done. Thanks again, Ricky C. More

by Rchow427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 07, 2023

Legend Porsche Audi VW responded

Hi Ricky. Thank you for sharing your great experience with us! We're delighted to hear that Heather provided you with excellent customer service and timely updates. We appreciate your feedback and look forward to serving you in the future. Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup

November 06, 2023

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Employee Rating

Great service, very friendly staff. Overall a very pleasant experience. Was convenient to wait while the team did the work. More

by JASCHWAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cathy Hagan , Scott Ladd, David Zelen

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Nov 06, 2023

Legend Porsche Audi VW responded

Thank you for your wonderful review! We're happy to hear you had such a great experience with us. We understand the value of your time, and we're glad to know that your visit was both pleasant and convenient. Your feedback is greatly appreciated, and we look forward to serving you again in the future. Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup

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