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Heather Schmitt
Heather Schmitt at Legend Porsche Audi VW

Heather Schmitt | Page 19

Service Advisor

Legend Porsche Audi VW

158 Merrick Rd.
Amityville, NY 11701

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4.9
260 Reviews
4.9

260 Reviews

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260 Reviews of Heather Schmitt

January 13, 2024

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Employee Rating

I’ve been getting my vehicle serviced here for almost 2 years. Jack usually takes care of me. Amazing fast service and they always return my vehicle absolutely spotless inside and out. 5 stars through and More

by kevinjave96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack

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Jan 16, 2024

Legend Porsche Audi VW responded

Hi Kevin, thank you for your wonderful feedback and continued support! We're delighted to hear your vehicle has always been ready on time and our team has always been as accommodating as possible. We will be sure to pass the kind words along to Jack about his great work. We look forward to welcoming you back for another great service experience! If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

January 13, 2024

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Serviced my vehicle quickly. Waiting area was not the nicest tho with storage boxes all over More

by BULLDOGJPD8
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 16, 2024

Legend Porsche Audi VW responded

Hello, thank you for the great feedback! We are happy to hear your service was completed efficiently and in a timely manner. We would like to apologize for the state of the waiting area. We are always looking for ways to improve and we appreciate you taking the time to tell us what we can do to make your experience even better. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

January 10, 2024

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Employee Rating

I've been a very happy VW customer with this dealership for over 6 years. The service and care is exceptional. Shout out to Heather in Service for always making life a little easier. More

by Melissa Gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 10, 2024

Legend Porsche Audi VW responded

Hello Melissa, thank you for your wonderful review and continued support! We are happy to hear you have been consistently satisfied with our team's work during your time with us. Heather is a very talented member of our staff and we will be sure to pass the kind words along. Thank you for your loyalty and we look forward to providing you with more exceptional service! If there is anything you may need, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

January 05, 2024

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Employee Rating

Jack in service was very helpful in getting my appointment set up and getting a loaner for me while my car was in service. The service department worked quickly and efficiently to repair my issue More

by rejanine
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Workmanship
Service Time
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Recommend Dealer
Yes
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Jan 05, 2024

Legend Porsche Audi VW responded

Hi Marie, thank you for your great review! We are pleased to hear that our team provided you with efficient and quick service during your visit. Jack is a valued member of our service team and we will be sure to pass along the positive feedback to him. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great weekend, enjoy the new year, and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

January 03, 2024

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Employee Rating

The service department is always friendly, courteous, and prompt. I enjoy using your dealership for service on myVW. More

by kfeifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 03, 2024

Legend Porsche Audi VW responded

Hi Mr.Feifer, thank you for your positive feedback! We're pleased to hear that you have consistently had great experiences with our service team. We value providing amazing customer service and we're happy to see this reflected in your visit. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week, a happy new year, and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

January 01, 2024

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from the moment i made the appt with heather. then the day of the appt i was then greeted by jack simon for my inspection,maintanance check up and oil change i was made comfortable, treated co More

by LIRENTALS4U
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: jack simon

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Jan 01, 2024

Legend Porsche Audi VW responded

Hello, thank you for your great review! We're pleased to hear that all work on the car was performed swiftly and that both Jack and Heather were professional and courteous. Thank you for taking the time to tell us about your positive experience with us and we look forward to providing you with more great service visits. If there is anything you may need, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week, a happy new year, and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

Jan 02, 2024

LIRENTALS4U responded

hello you are very welcome.. linda

December 29, 2023

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Employee Rating

Very courteous, friendly and my car was cleaned on pick up. Such a PLUS! Highly recommend! More

by susanp911
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cathy Hagan , Scott Ladd, David Zelen

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Dec 29, 2023

Legend Porsche Audi VW responded

Hello Susan, thank you so much for your great review! We're pleased to hear that you had an amazing experience with our service team. We pride ourselves on our staff's great customer service skills and efficiency. Thank you for your recommendation, we appreciate you taking the time to tell us about your visit. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great weekend, a happy new year and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

December 24, 2023

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Employee Rating

Service department personnel were great. Friendly, respectful and attentive. Convenient location. Would highly recommend Sevice here. More

by askjem83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cathy Hagan , Scott Ladd, David Zelen

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Dec 26, 2023

Legend Porsche Audi VW responded

Hello, thank you for your great review! We are grateful for the wonderful feedback and are happy to hear you had a great experience with us. Our team takes pride in providing amazing customer service. Thank you for choosing Legend Volkswagen! If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

December 22, 2023

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Employee Rating

Dealership was very easy to deal with , heather was great at communicating and helpful with the whole process. More

by jslobodajr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 22, 2023

Legend Porsche Audi VW responded

Hello, thank you so much for your wonderful review! We're happy to hear your service visit with us was smooth and easy. We value good communication with our customers and we're pleased to hear that Heather exemplified this. Thank you for choosing Legend Volkswagen! If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great weekend and enjoy the holiday season! Drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

December 20, 2023

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Employee Rating

Service described performed in a timely manner and car returned in clean, immaculate condition. Very satisfied with overall service. More

by richsmny53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 20, 2023

Legend Porsche Audi VW responded

Hello, thank you for your wonderful review! We are happy to hear that your service was performed efficiently and that you are satisfied with your visit. Thank you for choosing Legend Volkswagen and we hope to provide you with more great service visits in the future. If there is anything you may need, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

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