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Heber Quezada
204 Reviews
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204 Reviews of Heber Quezada
October 21, 2024
Excellent customer care. Our salesman, Ever, was a pleasure to do business with. In and out of dealership quickly, which was a plus! Very satisfied. Our salesman, Ever, was a pleasure to do business with. In and out of dealership quickly, which was a plus! Very satisfied. More
by donnie.sangid
Verified Customer
September 27, 2024
After reading reviews I decided to give them a call and explain what I wanted to do and what I had going on. I didn't want to waste nobody's time especially mine are theirs and they're straightforward and explain what I wanted to do and what I had going on. I didn't want to waste nobody's time especially mine are theirs and they're straightforward and blunt and everything was very professional. I highly recommend these folks More
by Aj1180
September 16, 2024
Communication and transparency could be improved. The price of the vehicle was not transparent at all, nor was it revealed until I said I was going to cancel the sale if I didn’t get a detailed expla The price of the vehicle was not transparent at all, nor was it revealed until I said I was going to cancel the sale if I didn’t get a detailed explanation. That is not a fair way to sell a car at all. Messages were not returned promptly or at all regarding the transport of our previous vehicle to our daughter in VT, which was part of the overall transaction. They had 2 weeks notice for a 9/6 delivery, yet on that day, there seemed to be a lack of an organized effort to meet that deadline. That was extremely disappointing since they phoned on Tuesday 9/2 to confirm the delivery date. On Friday 9/6, we were not receiving call backs on the status of the transport until about 6pm. Also, on our new registration, they have the insurance company incorrect. I will have to take the time to have that corrected. Since there were a few errors and a lack of transparency in the overall process, along with some communication issues, we feel our experience could have been better. All of our interactions, however, were in a professional, courteous and respectful manner, by the entire team at Coastal Kia. On a positive note, we had a defective wiper blade which was not sweeping the windshield properly. The replacement was handled with efficiency and coordination amongst team members from Heber to Howard in service. Once we arrived to have it replaced, we were on our way within 10 minutes. Had our entire experience gone as smoothly as the wiper replacement, we certainly would have been more pleased and would recommend to others. More
by khgoldman56
Other Employees Tagged: Cody Hamilton, Jan Ramos , Howard in the Service Department was excellent.
September 12, 2024
Heber was a great salesman helped me with everything very nice and respectable good person to work with called me to make sure everything was good nice and respectable good person to work with called me to make sure everything was good More
by nanasjoy06
Other Employees Tagged: Michael Mascavage
September 11, 2024
I liked the salesperson's service, very attentive and also showed us the car and did a test drive beforehand also showed us the car and did a test drive beforehand More
by adisamelo
Other Employees Tagged: Michael Mascavage
September 03, 2024
Kelvin was wonderful to work with, as was the rest of the team. We knew what we wanted and he was able to assist us with getting comfortable with all aspects of the transaction. team. We knew what we wanted and he was able to assist us with getting comfortable with all aspects of the transaction. More
by Mike McGuire
Other Employees Tagged: Guder "GQ" Quezada , Uber Hernandez, Kelvin Swinson
August 30, 2024
The people at Kia are very knowledgeable, kind and helpful . We had a great experience . helpful . We had a great experience . More
by steph.g.cartier
Other Employees Tagged: Steve Kramer, Cody Hamilton, Jan Ramos , Chris Castro, Tyler Desmarest, Uber Hernandez, Jack Smith, Kelvin Swinson, Brandon Wright
