
Hector Arvizu
Mazda Shop Foreman/Master Technician
Capistrano Mazda
32852 Valle Road
San Juan Capistrano, CA 92675
67 Reviews
Write a Review67 Reviews of Hector Arvizu
July 18, 2025
Always helpful. Kind and informative employees. Comfortable people to work with. I feel like they certainly know what they’re doing Kind and informative employees. Comfortable people to work with. I feel like they certainly know what they’re doing More
Other Employees Tagged: Larry Ulrich, Cyrena Morena, Alix Martinez
July 18, 2025
We had a wonderful experience with our salesperson and Mazda staff! We are very pleased with our new vehicle Mazda staff! We are very pleased with our new vehicle More
Other Employees Tagged: Paul Clark, Cyrena Morena , Furusha
July 06, 2025
very good service ,excellent dealer was clean and well kept would definitely recommend to a friend kept would definitely recommend to a friend More
Other Employees Tagged: Lou Bastiaans, Josh Jaurequi, Cyrena Morena
June 27, 2025
Best customer service ever! Everyone is always polite and very helpful. I've never had a better dealership experience. Everyone is always polite and very helpful. I've never had a better dealership experience. More
Other Employees Tagged: Lou Bastiaans, Edward Rodriguez, Cyrena Morena
June 24, 2025
Always helpful, nice waiting area. I like the video showing all the info. Have always taken my car there. I like the video showing all the info. Have always taken my car there. More
Other Employees Tagged: Lou Bastiaans, Edward Rodriguez, Cyrena Morena
June 21, 2025
The upselling for repairs while in for services only is grotesque and I felt uncomfortable to point of losing trust in their evaluation. I always enjoyed my experience here but after yesterday I will never grotesque and I felt uncomfortable to point of losing trust in their evaluation. I always enjoyed my experience here but after yesterday I will never be back here for any services. Cyrena Moreno the sales person yesterday had a look in eyes that seemed wasn’t genuine and almost seemed guilty when I caught her speaking to the mechanic as I rounded the corner to let them know I would be needing my car back asap. Hector one of the repairmen came out to let me know they had performed the oil change and asked if I wanted a car wash which I affirmed yes I did before paying for that service only. Cyrena never apologized to me for making me feel uncomfortable in her raw approach to convincing me of further repairs. I told her I believed she is a good person but that she made me very uncomfortable and that’s why I will never go back to this dealership. More
Other Employees Tagged: Cyrena Morena
June 06, 2025
Very good customer service caring and kind staff who are very knowledgeable. Always going above and beuond to take care of my needs very knowledgeable. Always going above and beuond to take care of my needs More
Other Employees Tagged: Lou Bastiaans, Edward Rodriguez, Cyrena Morena
May 15, 2025
The service was great! Absolutely amazing experience with the Capistrano Mazda team, thank you so much! Absolutely amazing experience with the Capistrano Mazda team, thank you so much! More
Other Employees Tagged: Lou Bastiaans, Edward Rodriguez, Cyrena Morena
May 07, 2025
Real life heroes out there. Feel safe and secure in the car. And front office as well. Feel safe and secure in the car. And front office as well. More
Other Employees Tagged: Gary Willenborg, Tom Deering, Paul Clark, Lou Bastiaans, Kevin Dooris, Harry Haber, Edward Rodriguez, Cyrena Morena, Michelle Jaime
July 29, 2021
Leasing was easy with friendly and knowledgeable staff. My first service visit was easy and quick. The waiting area was large and very clean. Great place. My first service visit was easy and quick. The waiting area was large and very clean. Great place. More
Other Employees Tagged: Gary Willenborg, Tom Deering, Harry Haber, Michelle Jaime , Kate Bolstad, AJ Jamshidi, Ryan Moot



