Hector Arvizu
Hector Arvizu at Capistrano Mazda

Hector Arvizu

Mazda Shop Foreman/Master Technician

Capistrano Mazda

32852 Valle Road
San Juan Capistrano, CA 92675

5.0
67 Reviews
5.0

67 Reviews

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67 Reviews of Hector Arvizu

July 18, 2025

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Employee Rating

Always helpful. Kind and informative employees. Comfortable people to work with. I feel like they certainly know what they’re doing More

by LANDERSON18
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Recommend Dealer
Yes
Jul 22, 2025

Capistrano Mazda responded

Thank you so much for your review!

July 18, 2025

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We had a wonderful experience with our salesperson and Mazda staff! We are very pleased with our new vehicle More

by rayvollmer7
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Paul Clark, Cyrena Morena , Furusha

Jul 22, 2025

Capistrano Mazda responded

We appreciate your review!

July 06, 2025

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very good service ,excellent dealer was clean and well kept would definitely recommend to a friend More

by brown_bull
Service Price Transparency
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Recommend Dealer
Yes
Jul 10, 2025

Capistrano Mazda responded

Thank you for your review!

June 27, 2025

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Best customer service ever! Everyone is always polite and very helpful. I've never had a better dealership experience. More

by RACHELINCA2002
Service Price Transparency
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Recommend Dealer
Yes
Jun 27, 2025

Capistrano Mazda responded

Thank you for taking the time to leave us such a wonderful review!

June 24, 2025

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Always helpful, nice waiting area. I like the video showing all the info. Have always taken my car there. More

by sharonludwig
Service Price Transparency
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Recommend Dealer
Yes
Jun 25, 2025

Capistrano Mazda responded

We appreciate your business and taking the time to leave a review!

June 21, 2025

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The upselling for repairs while in for services only is grotesque and I felt uncomfortable to point of losing trust in their evaluation. I always enjoyed my experience here but after yesterday I will never More

by mprata0
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Cyrena Morena

Jun 23, 2025

Capistrano Mazda responded

We appreciate you taking the time to leave a review and bringing this situation to our attention. We never want our customers to feel uncomfortable. Our management team has been looped in on your review, and if there is anything we can do for you in the future, please feel free to reach out to us at customerservice@capovwmazda.com.

June 06, 2025

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Very good customer service caring and kind staff who are very knowledgeable. Always going above and beuond to take care of my needs More

by CRAIGPURKIS
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Recommend Dealer
Yes
Jun 12, 2025

Capistrano Mazda responded

Thank you for taking the time to leave a review!

May 15, 2025

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The service was great! Absolutely amazing experience with the Capistrano Mazda team, thank you so much! More

by jakegroeniger
Service Price Transparency
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Recommend Dealer
Yes
May 15, 2025

Capistrano Mazda responded

We appreciate you taking the time to leave a review! Thank you, Capistrano Mazda

May 07, 2025

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Employee Rating

Real life heroes out there. Feel safe and secure in the car. And front office as well. More

by Name
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Recommend Dealer
Yes
May 07, 2025

Capistrano Mazda responded

Thank you so much for your review!

July 29, 2021

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Employee Rating

Leasing was easy with friendly and knowledgeable staff. My first service visit was easy and quick. The waiting area was large and very clean. Great place. More

by Marbala4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gary Willenborg, Tom Deering, Harry Haber, Michelle Jaime , Kate Bolstad, AJ Jamshidi, Ryan Moot

Aug 04, 2021

Capistrano Mazda responded

Thank you for sharing your overall positive experience with us, it's nice to hear that our staff was friendly and knowledgable as we try to treat all customers like family. Kate

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