Hector Arvizu
Hector Arvizu at Capistrano Mazda

Hector Arvizu

Mazda Shop Foreman/Master Technician

Capistrano Mazda

32852 Valle Road
San Juan Capistrano, CA 92675

5.0
70 Reviews
5.0

70 Reviews

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70 Reviews of Hector Arvizu

August 03, 2025

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Employee Rating

The team at this dealership are so dialed into serving their customers. Cyrena, one of the service advisors, does an outstanding job always exceeding my expectations. Highly recommend!! More

by naomirbailey
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Recommend Dealer
Yes

July 31, 2025

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Treated like Family as soon as I Drove up for Service. Answered all my Questions . First Oil Change was Free! Loved It! More

by GAZOO1
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Recommend Dealer
Yes

Other Employees Tagged: Edward Rodriguez, Cyrena Morena

Jul 31, 2025

Capistrano Mazda responded

Thank you for the review!

July 30, 2025

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Great service, they care. Service with a smile. Car wash needs work . Provided a ride home and back. Cut above the rest More

by JERRYBURNS53
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Recommend Dealer
Yes
Jul 31, 2025

Capistrano Mazda responded

Thank you for your review!

July 18, 2025

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Always helpful. Kind and informative employees. Comfortable people to work with. I feel like they certainly know what they’re doing More

by LANDERSON18
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Recommend Dealer
Yes
Jul 22, 2025

Capistrano Mazda responded

Thank you so much for your review!

July 18, 2025

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We had a wonderful experience with our salesperson and Mazda staff! We are very pleased with our new vehicle More

by rayvollmer7
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Recommend Dealer
Yes

Other Employees Tagged: Paul Clark, Cyrena Morena , Furusha

Jul 22, 2025

Capistrano Mazda responded

We appreciate your review!

July 06, 2025

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very good service ,excellent dealer was clean and well kept would definitely recommend to a friend More

by brown_bull
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Recommend Dealer
Yes
Jul 10, 2025

Capistrano Mazda responded

Thank you for your review!

June 27, 2025

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Best customer service ever! Everyone is always polite and very helpful. I've never had a better dealership experience. More

by RACHELINCA2002
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Recommend Dealer
Yes
Jun 27, 2025

Capistrano Mazda responded

Thank you for taking the time to leave us such a wonderful review!

June 24, 2025

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Always helpful, nice waiting area. I like the video showing all the info. Have always taken my car there. More

by sharonludwig
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Recommend Dealer
Yes
Jun 25, 2025

Capistrano Mazda responded

We appreciate your business and taking the time to leave a review!

June 21, 2025

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The upselling for repairs while in for services only is grotesque and I felt uncomfortable to point of losing trust in their evaluation. I always enjoyed my experience here but after yesterday I will never More

by mprata0
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Recommend Dealer
No

Other Employees Tagged: Cyrena Morena

Jun 23, 2025

Capistrano Mazda responded

We appreciate you taking the time to leave a review and bringing this situation to our attention. We never want our customers to feel uncomfortable. Our management team has been looped in on your review, and if there is anything we can do for you in the future, please feel free to reach out to us at customerservice@capovwmazda.com.

June 06, 2025

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Very good customer service caring and kind staff who are very knowledgeable. Always going above and beuond to take care of my needs More

by CRAIGPURKIS
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Recommend Dealer
Yes
Jun 12, 2025

Capistrano Mazda responded

Thank you for taking the time to leave a review!

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