Hector Arvizu
Hector Arvizu at Capistrano Mazda

Hector Arvizu

Mazda Shop Foreman/Master Technician

Capistrano Mazda

32852 Valle Road
San Juan Capistrano, CA 92675

5.0
84 Reviews
5.0

84 Reviews

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84 Reviews of Hector Arvizu

December 12, 2025

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Very clean service area, nice waiting room with refreshments, super professional. I love the place, bought my CX90 there and going to buy the next one there, big part of me staying with Capo Mazda More

by RCHEEK7
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Recommend Dealer
Yes
Dec 15, 2025

Capistrano Mazda responded

Thank you for your review!

December 03, 2025

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The service team totally get what honesty and excellence mean when they listen to your concerns and communicate with a video of their findings and suggestions. This is the best place to get honest and profe More

by crtinen
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Recommend Dealer
Yes

Other Employees Tagged: Hugo

Dec 12, 2025

Capistrano Mazda responded

Thank you for your review!

December 01, 2025

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Good diagnostic process with video for customer. Always bring it back at the end sparkly clean. Thanks Cyrena for keeping me in the loop, PS good coffee while you wait. More

by sharonludwig
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Recommend Dealer
Yes

Other Employees Tagged: Cyrena Morena

Dec 12, 2025

Capistrano Mazda responded

Thank you for your review!

November 26, 2025

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They always take me on time whether I have an appointment or it’s a battery emergency! Cyrena is so knowledgeable and great to work with. I love the car wash post service! It’s worth the drive from mission V More

by jamiekrowe
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Recommend Dealer
Yes
Dec 12, 2025

Capistrano Mazda responded

Thank you for your review!

November 20, 2025

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I came into Capistrano Mazda needing, desperately, a car immediately as I had been in a bad car accident and destroyed my last car. My husband and I have been driving Mazda’s for many many years and I knew More

by ARTTEACHERANN
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Recommend Dealer
Yes
Nov 25, 2025

Capistrano Mazda responded

Thank you for your review!

November 15, 2025

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High praise for this dealership and their service department! I had the feeling from the moment I arrived that here were people who genuinely care about the people they serve. I was met with kindness More

by scmusictogether
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Recommend Dealer
Yes

Other Employees Tagged: Hugo, Matthew and Brynner

Nov 25, 2025

Capistrano Mazda responded

Thank you for your review!

September 07, 2025

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Outstanding service-Cyrenna is so top notch and committed. Everyone was great and appreciated the offer of a rental car or Uber. Won’t go anywhere else. More

by s_oblea
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Recommend Dealer
Yes

Other Employees Tagged: Cyrena Morena

Sep 17, 2025

Capistrano Mazda responded

Thank you for your review!

August 29, 2025

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Rick is a great salesman & a pleasure to work with. Cyrena in service is so kind, efficient & straight forward. I know I could probably get my service done elsewhere and save a little money but it’s More

by mmrucireta
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Recommend Dealer
Yes

Other Employees Tagged: Lou Bastiaans, Cyrena Morena

Sep 17, 2025

Capistrano Mazda responded

Thank you for your review!

August 26, 2025

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The Service Department at Capistrano Mazda is the Best Service Department ever. The staff provides Professional and Courteous Service throughout. They make you feel like you’re part of the family.. More

by ROKINGOGCN
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Recommend Dealer
Yes
Aug 28, 2025

Capistrano Mazda responded

We appreciate you taking the time to leave a review!

August 20, 2025

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I will travel to this location, instead of the one in Irvine. They treat you as a customer not a number. Cerena is great in her service fot the customers. Also tech guys, finding out what is needed. More

by KAFFY59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cyrena Morena

Aug 21, 2025

Capistrano Mazda responded

Thank you so much for your wonderful review!

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