Hector Arvizu | Page 7
Mazda Shop Foreman/Master Technician
Capistrano Mazda
32852 Valle Road
San Juan Capistrano, CA 92675
97 Reviews
Write a Review97 Reviews of Hector Arvizu
February 02, 2020
As always, premium service with a great staff Title says it all! Always receive a warm welcome and am never in doubt that my needs will be met. There's a word count minimum so here are a few extra Title says it all! Always receive a warm welcome and am never in doubt that my needs will be met. There's a word count minimum so here are a few extra words. More
Other Employees Tagged: Lou Bastiaans, Cyrena Morena , Alex Hernandez
January 14, 2020
Great service while being in a super comfy waiting area! The very comfortable waiting area with TV, WiFi, snacks and water bottles. The service was fast and of high quality. I will definitely setup the next The very comfortable waiting area with TV, WiFi, snacks and water bottles. The service was fast and of high quality. I will definitely setup the next maintenance service with them. More
Other Employees Tagged: Lou Bastiaans, Edward Rodriguez, Cyrena Morena , Alex Hernandez, Paige Salmon
January 13, 2020
Great service experience! From service advisor to mechanic’s video of my vehicle and what need to be serviced. Thumbs up to all and thanks to Cyrena for being extra sensitive to my timing issues on t mechanic’s video of my vehicle and what need to be serviced. Thumbs up to all and thanks to Cyrena for being extra sensitive to my timing issues on this particular day! More
Other Employees Tagged: Cyrena Morena
November 09, 2019
Recall Took longer than expected... drove off and dashboard lights were on so had to turn around and go back... good thing they had snacks and coffee. Proble Took longer than expected... drove off and dashboard lights were on so had to turn around and go back... good thing they had snacks and coffee. Problem was resolved.... they were nice about it, but didn’t expect to be there for 2.5 hours. More
Other Employees Tagged: Laura Reiter
October 26, 2019
I love mazda They are so friendly, approachable and they answers questions so well. I can highly recommend Mazda to my friends and family members. Thank you so muc They are so friendly, approachable and they answers questions so well. I can highly recommend Mazda to my friends and family members. Thank you so much Mazda SJC, you the best. More
Other Employees Tagged: Moe Afzal, Marcin Paluch, Lou Bastiaans, Forouz Mohisefat, Rick Katz
October 10, 2019
Polite, and great service Excellent service. Polite, professional staff. I am not sure who worked on the car but the front staff are great to work with. Have been going to t Excellent service. Polite, professional staff. I am not sure who worked on the car but the front staff are great to work with. Have been going to this Mazda for years. More
Other Employees Tagged: Lou Bastiaans, Edward Rodriguez, Cyrena Morena , Alex Hernandez, Laura Reiter
August 26, 2019
Awesome Dealership! Super honest. I was in for a issue i was shaving with my transmission and brought it in for them to take a look at it.They could have easily told me i Super honest. I was in for a issue i was shaving with my transmission and brought it in for them to take a look at it.They could have easily told me it was something haywire with my transmission (which could have been super expensive) but instead recommended a $185 unrelated part that might fix the problem.... and It did! Highly reccomnded! More
Other Employees Tagged: Diego Blakely
July 12, 2019
Review of Service on 7-10-19 I rated your service center with a 5-star rating because: A. Service Writer Cyrena Moreno, very friendly and knowledgeable about the service needs I rated your service center with a 5-star rating because: A. Service Writer Cyrena Moreno, very friendly and knowledgeable about the service needs for my vehicle. Cyrena also up to speed with the "Open Recall" I had on my car. B. Hector Arvizu, thee mechanic who repaired my car, did a thorough job fixing all needed services. C. Waiting room, comfortable More
Other Employees Tagged: Moe Afzal, Cyrena Morena
July 10, 2019
Staff is very professional and caring. In spite of a rather small hidden location of this Mazda center, the service is excellent, staff is very cordial and the mechanic came out to explain In spite of a rather small hidden location of this Mazda center, the service is excellent, staff is very cordial and the mechanic came out to explain to me what the problem was with my car and how will be fixed, just the way my patients expect me to do when they come to visit me. Thanks, Dr. B. More
Other Employees Tagged: Alex Hernandez

