Hector Arvizu
Mazda Shop Foreman/Master Technician
Capistrano Mazda
32852 Valle Road
San Juan Capistrano, CA 92675
84 Reviews
Write a Review84 Reviews of Hector Arvizu
December 12, 2025
Very clean service area, nice waiting room with refreshments, super professional. I love the place, bought my CX90 there and going to buy the next one there, big part of me staying with Capo Mazda refreshments, super professional. I love the place, bought my CX90 there and going to buy the next one there, big part of me staying with Capo Mazda is the service department. Just a great sales team and excellent service. Can’t ask for anything more. More
Other Employees Tagged: Lou Bastiaans, Edward Rodriguez, Cyrena Morena
December 03, 2025
The service team totally get what honesty and excellence mean when they listen to your concerns and communicate with a video of their findings and suggestions. This is the best place to get honest and profe mean when they listen to your concerns and communicate with a video of their findings and suggestions. This is the best place to get honest and professional repairs. They are not the cheapest- just the most reliable and effective place in Orange County to get your Mazda repaired correctly. More
Other Employees Tagged: Hugo
December 01, 2025
Good diagnostic process with video for customer. Always bring it back at the end sparkly clean. Thanks Cyrena for keeping me in the loop, PS good coffee while you wait. Always bring it back at the end sparkly clean. Thanks Cyrena for keeping me in the loop, PS good coffee while you wait. More
Other Employees Tagged: Cyrena Morena
November 26, 2025
They always take me on time whether I have an appointment or it’s a battery emergency! Cyrena is so knowledgeable and great to work with. I love the car wash post service! It’s worth the drive from mission V or it’s a battery emergency! Cyrena is so knowledgeable and great to work with. I love the car wash post service! It’s worth the drive from mission Viejo to have my car so well taken care of. More
Other Employees Tagged: Lou Bastiaans, Edward Rodriguez, Cyrena Morena
November 20, 2025
I came into Capistrano Mazda needing, desperately, a car immediately as I had been in a bad car accident and destroyed my last car. My husband and I have been driving Mazda’s for many many years and I knew immediately as I had been in a bad car accident and destroyed my last car. My husband and I have been driving Mazda’s for many many years and I knew that I needed a Mazda. I received such kind And concerned and considerate help from this dealership. They responded with all of my needs and then some. The prices are right the service is over the top. Excellent I highly recommend Capistrano Mazda and the people who work there More
Other Employees Tagged: Tom Deering, Moe Afzal, Marcin Paluch, Diego Blakely, Rick Katz
November 15, 2025
High praise for this dealership and their service department! I had the feeling from the moment I arrived that here were people who genuinely care about the people they serve. I was met with kindness department! I had the feeling from the moment I arrived that here were people who genuinely care about the people they serve. I was met with kindness and support and generosity at every turn. Hugo was thoughtful, a good communicator and so patient. The gentleman I met the night I arrived (was it Hector?) made me feel truly looked after even though it was closing time and I’m sure he was ready to go home! The guys who take care of courtesy cars when you need one, Matthew and Brynner were great too. A business is made up of the individuals who serve it. So grateful I was led to Capistrano Mazda. Many thanks and happy my car is up and running again! More
Other Employees Tagged: Hugo, Matthew and Brynner
September 07, 2025
Outstanding service-Cyrenna is so top notch and committed. Everyone was great and appreciated the offer of a rental car or Uber. Won’t go anywhere else. committed. Everyone was great and appreciated the offer of a rental car or Uber. Won’t go anywhere else. More
Other Employees Tagged: Cyrena Morena
August 29, 2025
Rick is a great salesman & a pleasure to work with. Cyrena in service is so kind, efficient & straight forward. I know I could probably get my service done elsewhere and save a little money but it’s Cyrena in service is so kind, efficient & straight forward. I know I could probably get my service done elsewhere and save a little money but it’s because of Cyrena. and the service department I continue to return for all of my service. More
Other Employees Tagged: Lou Bastiaans, Cyrena Morena
August 26, 2025
The Service Department at Capistrano Mazda is the Best Service Department ever. The staff provides Professional and Courteous Service throughout. They make you feel like you’re part of the family.. Service Department ever. The staff provides Professional and Courteous Service throughout. They make you feel like you’re part of the family.. More
Other Employees Tagged: Lou Bastiaans, Edward Rodriguez, Cyrena Morena
August 20, 2025
I will travel to this location, instead of the one in Irvine. They treat you as a customer not a number. Cerena is great in her service fot the customers. Also tech guys, finding out what is needed. Irvine. They treat you as a customer not a number. Cerena is great in her service fot the customers. Also tech guys, finding out what is needed. More
Other Employees Tagged: Cyrena Morena

