Hector Arvizu
Hector Arvizu at Capistrano Mazda

Hector Arvizu

Mazda Shop Foreman/Master Technician

Capistrano Mazda

32852 Valle Road
San Juan Capistrano, CA 92675

5.0
85 Reviews
5.0

85 Reviews

Write a Review

85 Reviews of Hector Arvizu

January 03, 2026

Dealership Rating
Employee Rating

Excellent customer service and very courteous, professional and friendly. Video was exceptional and very informative for future maintenance. More

by GROMITNME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 12, 2025

Dealership Rating
Employee Rating

Very clean service area, nice waiting room with refreshments, super professional. I love the place, bought my CX90 there and going to buy the next one there, big part of me staying with Capo Mazda More

by RCHEEK7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 15, 2025

Capistrano Mazda responded

Thank you for your review!

December 03, 2025

Dealership Rating
Employee Rating

The service team totally get what honesty and excellence mean when they listen to your concerns and communicate with a video of their findings and suggestions. This is the best place to get honest and profe More

by crtinen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hugo

Dec 12, 2025

Capistrano Mazda responded

Thank you for your review!

December 01, 2025

Dealership Rating
Employee Rating

Good diagnostic process with video for customer. Always bring it back at the end sparkly clean. Thanks Cyrena for keeping me in the loop, PS good coffee while you wait. More

by sharonludwig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cyrena Morena

Dec 12, 2025

Capistrano Mazda responded

Thank you for your review!

November 26, 2025

Dealership Rating
Employee Rating

They always take me on time whether I have an appointment or it’s a battery emergency! Cyrena is so knowledgeable and great to work with. I love the car wash post service! It’s worth the drive from mission V More

by jamiekrowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2025

Capistrano Mazda responded

Thank you for your review!

November 20, 2025

Dealership Rating
Employee Rating

I came into Capistrano Mazda needing, desperately, a car immediately as I had been in a bad car accident and destroyed my last car. My husband and I have been driving Mazda’s for many many years and I knew More

by ARTTEACHERANN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 25, 2025

Capistrano Mazda responded

Thank you for your review!

November 15, 2025

Dealership Rating
Employee Rating

High praise for this dealership and their service department! I had the feeling from the moment I arrived that here were people who genuinely care about the people they serve. I was met with kindness More

by scmusictogether
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hugo, Matthew and Brynner

Nov 25, 2025

Capistrano Mazda responded

Thank you for your review!

September 07, 2025

Dealership Rating
Employee Rating

Outstanding service-Cyrenna is so top notch and committed. Everyone was great and appreciated the offer of a rental car or Uber. Won’t go anywhere else. More

by s_oblea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cyrena Morena

Sep 17, 2025

Capistrano Mazda responded

Thank you for your review!

August 29, 2025

Dealership Rating
Employee Rating

Rick is a great salesman & a pleasure to work with. Cyrena in service is so kind, efficient & straight forward. I know I could probably get my service done elsewhere and save a little money but it’s More

by mmrucireta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lou Bastiaans, Cyrena Morena

Sep 17, 2025

Capistrano Mazda responded

Thank you for your review!

August 26, 2025

Dealership Rating
Employee Rating

The Service Department at Capistrano Mazda is the Best Service Department ever. The staff provides Professional and Courteous Service throughout. They make you feel like you’re part of the family.. More

by ROKINGOGCN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 28, 2025

Capistrano Mazda responded

We appreciate you taking the time to leave a review!

1
...

Dealership Inventory (124 Vehicles)

new 2025 Mazda CX-5 car, priced at $35,169
2025 Mazda CX-5
new
Rhodium White Metallic exterior
Automatic
All-wheel Drive
used 2025 Volkswagen Taos car, priced at $24,116
2025 Volkswagen Taos
used
Deep Black Pearl exterior
Automatic
Front-wheel Drive
new 2025 Mazda CX-50 car, priced at $42,850
2025 Mazda CX-50
new
Soul Red Crystal Metallic exterior
Automatic
All-wheel Drive
used 2025 Mazda CX-50 car, priced at $29,980
2025 Mazda CX-50
used
Machine Gray Metallic exterior
Automatic
All-wheel Drive
new 2025 Mazda CX-5 car, priced at $30,259
2025 Mazda CX-5
new
Jet Black Mica exterior
Automatic
All-wheel Drive
new 2025 Mazda CX-5 car, priced at $30,792
2025 Mazda CX-5
new
Jet Black Mica exterior
Automatic
All-wheel Drive