Hector Cisneros
Hector Cisneros at Toyota Sunnyvale
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Hector Cisneros | Page 2

Service Advisor

Toyota Sunnyvale

898 W El Camino Real
Sunnyvale, CA 94087

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40 Reviews

Hector, a Spanish & English speaker, has lived his entire life in the Bay Area. Having spent the past almost 5 years working in the Service Department at Toyota Sunnyvale, Hector has learned Toyota product knowledge and Customer Service from the best! Committed as he is to "Go the extra mile for every Customer," Hector is understandably popular with his Toyota Sunnyvale Customers.When he gets a day-off, Hector's first choice is snow-boarding.

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40 Reviews

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40 Reviews of Hector Cisneros

February 18, 2020

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Employee Rating

Everyone is helpful and the place is clean and I don’t expect that my car will be finish in an hour!thanks to all Toyota employees at Sunnyvale 👍🏽!! More

by Susanlilygarcia
Recommend Dealer
Yes
Feb 18, 2020

Toyota Sunnyvale responded

Susan, thank you for the feedback! We are happy to hear about your positive experience at Toyota Sunnyvale, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! James Austin | jamesaustin@toyotasunnyvale.com

January 30, 2020

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Employee Rating

I'm writing this review on behalf of my mother. I want I'm writing this review on behalf of my mother. I want to thank the very friendly staff at Toyota Sunnyvale. I, especially, want to thank Maria, Hec More

by stitchlvr
Recommend Dealer
Yes

Other Employees Tagged: Simon Guzman , Maria Castillo, Milton Reyes

Jan 31, 2020

Toyota Sunnyvale responded

Thank you for sharing your mother's experience with us. Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Cris Snyder | crissnyder@toyotasunnyvale.com | Customer Relations Manager

August 31, 2019

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Employee Rating

Trustworthy . Easy to do business with I needed some tire psi wheel caps .... i forgot to mention it when i brought in the car for routine oil change. They replaced the 2 missing caps to More

by Midnitecorolla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Simon Guzman, Millis Ishoo , Lori Landrum, Marcus Roman

Sep 01, 2019

Toyota Sunnyvale responded

Thanks for sharing your positive experience with us. Don't hesitate to contact us if there is anything else we can do for you. Kind regards, Anthony Vu General Sales Manager anthonyvu@toyotasunnyvale.com 408-916-8685

July 31, 2019

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Friendly, capable and prompt Toyota Sunnyvale Service department is great. Extended hours make it easy for a working person to schedule appointment. Timely service - works to have More

by Cathy D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Byron Brimage, Travis Nunes

Jul 31, 2019

Toyota Sunnyvale responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Regards, James Austin | jamesaustin@toyotasunnyvale.com

January 30, 2019

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Employee Rating

easy to do business with I Brought my car in for a recall on Monday, Im am not a Fan of putting extra stickers etc on my car. at drop off the valets wanted to add a sticker t More

by mecorolla123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Marcus Roman

Jan 31, 2019

Toyota Sunnyvale responded

It is wonderful to hear that our team was able to provide you with a great experience. We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, James Austin | jamesaustin@toyotasunnyvale.com

October 15, 2018

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BEST SERVICE REPS I ENJOY GOING TO TOYOTA SUNNYVALE ESPECIALLY IF BILL MOODY IS THE REP ON DUTY. HE MAKES ME FEEL CONFIDENT THAT MY CAR WILL BE GIVEN THE BEST ATTENTIO More

by erlen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bill Moody

Oct 15, 2018

Toyota Sunnyvale responded

Thanks so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. James Austin | jamesaustin@toyotasunnyvale.com

September 18, 2018

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Employee Rating

Awesome Customer Service by HECTOR CISNEROS I recently took my car in because the tire light came on. Hector assisted me on that morning. He provided me with excellent customer service. He notif More

by Auda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 18, 2018

Toyota Sunnyvale responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. James Austin | jamesaustin@toyotasunnyvale.com

September 03, 2018

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Maria castillo is the best!! My mother and now myself have been getting our cars serviced here and with maria helping us for over 15 years. My car is a 99 corolla with over 250,00 More

by Jess123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Simon Guzman, Millis Ishoo , Maria Castillo

Sep 03, 2018

Toyota Sunnyvale responded

What an enjoyable review to read.  It is reassuring to know our team provided you with a hassle-free and great experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. Don’t hesitate to call or stop in should you have any questions. James Austin | jamesaustin@toyotasunnyvale.com

August 07, 2018

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Employee Rating

My new Camry SE Dan Fuller was very helpful and has provided me the exceptional service. He was very helpful and professional. He did stay late to help me out in gett More

by Aditya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kevin Vo , Dan Fuller, Dan Fuller

Aug 08, 2018

Toyota Sunnyvale responded

Thank you for leaving us this great review. We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care. Bill Benak, billbenak@toyotasunnyvale.com

July 17, 2018

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Employee Rating

Great Service Center This service department is great. I had a warranty problem with my Camry and it was handled quick and efficiently. My service agent is the best. Hecto More

by MyNewCamry
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Jul 17, 2018

Toyota Sunnyvale responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. James Austin | jamesaustin@toyotasunnyvale.com

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