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Hector Collado
Hector Collado | Page 9
General Manager
Kendall Dodge Chrysler Jeep Ram
13355 SW 137th Ave.
Miami, FL 33186
152 Reviews
152 Reviews
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152 Reviews of Hector Collado
November 12, 2022
Dealer tried to scam me into paying dealer and destination fees on a lease buy out. I originally spoke to the sales person and asked him why I’m being charged this again and he said it was normal. destination fees on a lease buy out. I originally spoke to the sales person and asked him why I’m being charged this again and he said it was normal. After I told the finance person I am not paying the dealer fees and I would get a lawyer involved, he said the dealership no longer wants to go through with the transaction. The whole situation was very sketchy and it was a not until I showed the gentlemen an article stating that there is a law that prohibits these fees type of fees that he decided to waiver the fees. But not because of any law, but as a courtesy he stated. If they are doing this to me, imagine how many other ppl they are charging. Whether he knew about the charges being illegal or not, that’s on the dealership and the type of training they are offering their staff. Very bad experience and I for one will never do business with this dealership again and I will also tell anyone I can to avoid this dealership. I should have sent channel 10 news to the station to report on the disgusting illegal actions this dealership is partaking in. There are many dealerships going through class action lawsuits for this type of behavior from customers who have been wrongfully charged. In addition, the finance manager tried to tell me that Chrysler approves these type of charges and that the GM and owner know about what’s going on. Crazy how systemic this is. Not to mention, the process itself took about 4 hours plus to buy out a lease after being handed over to multiple salesmen. The whole situation was horrible. More
by JELINNE.GOMEZ
Verified CustomerOther Employees Tagged: Jesus Palacios , Can’t remember the salesmen who helped me but they should be included in this poor performance rating
October 16, 2022
Friendly and helpful environment. Always looking out for customers safety. Thank you so much for all your help. Always looking out for customers safety. Thank you so much for all your help. More
by JUNIPER1017
Other Employees Tagged: Jorge Brito, Jesus Palacios, Ernesto Rivas, Paula Bean, Shauna Davis , Victor Leppez
October 02, 2022
I came looking for a model of the Jeep, and it was amazing to see all the difference choices and of course a very professional person, Christopher who showed me of the options for a new vehicle, I wen amazing to see all the difference choices and of course a very professional person, Christopher who showed me of the options for a new vehicle, I went just to look at and I left with the wonderful brand new Jeep, thank you very much for this kind of employee who understands the need of us and he was very professional, helpful and friendly, I’m very glad to know this Dealer! More
by JEGSALDANA
Other Employees Tagged: Paula Bean , Christopher Macculloch, Charles Mitchell
October 02, 2022
Buena atención, servicio y calidad humana. La atención personalizada de financiamiento , el gerente de ventas Hector Collado y el team de ventas con Jorge San Martin hacen del dealer el mejor La atención personalizada de financiamiento , el gerente de ventas Hector Collado y el team de ventas con Jorge San Martin hacen del dealer el mejor equipo. 100% recomendado. More
by CLAUDIMON7
Other Employees Tagged: Jorge Ventura , Charles Mitchell
September 20, 2022
Excellent and friendly customer service, they deliver as they promised and on time with lower price anywhere they promised and on time with lower price anywhere More
by APWMOGHANI
Other Employees Tagged: Paula Bean , Victor Leppez
September 17, 2022
Excellent attention to detail. Ms. Paula and Mr. Blanco go out of the way for first responders by doing whatever it takes to see that the vehicle is expedited and service quick. Ms. Paula and Mr. Blanco go out of the way for first responders by doing whatever it takes to see that the vehicle is expedited and service quick. More
by HECTORCORTES
Other Employees Tagged: Carlos Blanco, Paula Bean
September 02, 2022
Had issue with service with a Ram only 3 weeks old and only 600 miles. After almost 3 months they wreck the truck. Tried to repair without notifying me. Finally got a new truck with less features than I o only 600 miles. After almost 3 months they wreck the truck. Tried to repair without notifying me. Finally got a new truck with less features than I originally bought for the same price. Worst experience ever. I don’t recommend this dealer. More
by CARBALLOSAMARIANO
Other Employees Tagged: Nicholas Alfonso, Felipe Francisco , Charles Mitchell
September 02, 2022
This is the best dealer to buy or service your car - every time I’m in and out with no issues every time I’m in and out with no issues More
by Jen Flo
Other Employees Tagged: Anthony Tamarit, Christian Povsic, Carlos Blanco, Paula Bean, Alejandro Diez, Felix Noguera , Carlos Mcdermott, Elizabeth Sanchez
September 01, 2022
The dealer was very professional and courteous. I was not happy about buying a truck, and Jorge made it a great experience. I was not happy about buying a truck, and Jorge made it a great experience. More
by MIKE@MHABICH.COM
Other Employees Tagged: Jorge Brito, Anthony Tamarit
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